JustAnswer

Keep up the good work. With the Coronavirus pandemic running rampant across the world, all forms of life need protection and the upmost standards in managing this crisis.

Randall, the RV tech assigned to my case was knowledgable, concise and went over the troubleshooting and repair process in detail and answered all questions. He was not in a hurry and very thorough.

While the answer wasn't what we were hoping for, the service was fast, to the point, and saved us a ton of time and angst. The expert was congenial and efficient. We'll be back.

Had trouble with my email account and Thankfully they helped me out enormously could not ask for better help with sorting my problem out and I am very grateful Thank you.

I needed to replace the top panel of the dishwasher, and the tech helped me complete the job. Coronavirus could kill me, so I got advice on my will... Yeah Baby!

This morning I was looking for Honda place to help assist me with a Honda question. I went to google and found JustAnswer. Before I know what was going on. When I had typed in my question. The screen switched for my credit care information. I put the information in. The next think I know the charges when to hitting my credit card. The had charged my card $5.00, For my question I think? I thought it was for my question I place in. I sure was wrong about that. Next thing I know my credit card had $39.00 charge on my card, ask I moved in the question came up would you like to talk to someone. OH wow, $24.20 hit my card. I tried to stop that change with Just Ask there was not way to stop that charge. I tried everyway there is to get the stop the charges and get a refund.
This was my answer concerning my refund:
I understand your concern about the refund requests your asking for. I know how important the funds are for you and I'll be more willing t assist you. I've been taken a look at your account and unfortunately, you are not eligible for a refund of you membership charge., The membership fees are refundable in some situations. For example, if a customer question is not answered, we will refund certainly refund that fee as we did not deliver on our services, In case where the questions was not answered, our services were provide, we we don not offer a refund. Let us know if you need any other assistance, Of course, if you like to know more about the service or about your account, your welcome to contact as well. Regards,
THEY DID NOT ANSWER MY QUESTIONS.
NO REFUND FROM JUST ANSWER?

Warning
Be carefull with those thieves
Trial automatically is becomimng membership after 7 days and they are charging you even if You are not using this service
Pure thieves system how to cheating people
Be carefull,

Was very worried for my dog who hadn't done #2 in 5 days. Prior to that she had diarrhea and soft stools with blood. I had taken her to the vet, followed the instructions of keeping her on a bland diet and give her medication. That same day was when she had stopped doing #2. She would eat, and be her playful self; No signs of pain and far from lethargic. I was told it was normal for her not to poop for several days, but by the 5th day I was very concerned. When I called the vet, the doctor wasn't in to follow up with answers right away. Luckily I found Dr. Sha! She asked the right questions and in turn answered all of mine. She assured me it wasn't extremely out of the norm for a dog to not poop for 3-5 days, to try adding pumpkin to her food, and stated if there was no improvement that radiographs and enema may be needed. Luckily, my dog Finally did #2 the next morning after adding pumpkin to her food!
Dr. Sha really came through for me, I had no idea what to do before I found her! So grateful :)

Just to ask a question and no answer back I was charged $46.00 your better off walking into a actual office and getting helped for free. DONT RECOMMEND!

Seems like a bunch of people miss the boat cause they either don't read the info or just panic when things don't go their own way. I never had a problem and got plenty of very good answers. The bad or not so good answers that I knew were a bunch of bull I got my money back, no problem, just call them and talk to a live person. Don't keep sending worthless emails to a robot.

READ the TERMS:
For Pay-Per-Question Customers, if you do not provide a star rating of 3,4 or 5, and are not satisfied with your experience on JustAnswer for any reason, then as your sole remedy and within thirty (30) days of when you paid to ask your question on JustAnswer, you may request a refund by calling Customer Service (available 24 hours a day, 7 days a week) at *******220. Please check your My Questions page before requesting a refund to make sure you have viewed the most up-to-date responses to your question. If you have provided a star rating of 3,4 or 5 or more than thirty (30) days have elapsed since your payment, you will not be entitled to a refund.

For Subscription Customers, you may cancel your subscription at any time and request a refund of that period's fee minus any monies already paid to Professionals by contacting Customer Service 24 hours a day, 7 days a week at *******220.

To cancel a subscription, you may contact Customer Service 24 hours a day, 7 days a week at *******220, or log into your JustAnswer account

Dr. Scott Nimmo helped us with our dog that got into some gum that contained xylitol. His questions and suggestions helped us to know what to do. Everything turned out fine. Thank God and Dr. Nimmo.

Justanswer saved me time and money by searching for and finding answers to a legal question.

The doctor was very thorough and asked a lot of questions some of which I hadn't asked myself yet. He gave me some great advice and was quick to answer all my questions.

I called 3-18-2020 to get a problem fixed. It was fixed. I was charged $39.65 twice for this service. Please check and advise. My name is Stephen Goode and my e-mail is *******@aol.com.

I am not so perfect with the englisch language by conversation. So - in writing it is much more comfortable to me. Again I am so glad I found this way.

The idea that a company says it will charge you one price then when you are getting ready to pay they charge you 8X the original price tells me they are not a company I want to do business with!

I haven't had a chance to do what was adviced due to medical issues but plan to get to what I have to do later in the week.
All my questions were answered promptly and I will be calling them again.

CONFLICTS WITH VERISON PHONE SERVICE are difficult to ever get past pre-recorder robotic messages to ever speak to a live person but Just Answer gave me a ONE CLICK connection to a LIVE person who resolved problem with quick access to my phone account allowing account corrections! What a service!

Went to justanswer.com to get needed legal advice on an auto insurance claim that has been in the courtroom under a civil suit by me that I won for health care and twenty four hour attendant caregivng allowances for the rest of my life. As you probably guessed, they didn't want to own up to any liabilities when I took them to Court and when the learned the Judge and Jury decided they were liable for my care for the rest of my life I've gotten everything but cooperation and care giving
They told me what to do and were willing to help me find the lawyer I needed to get this problem taken care of.
My heart was laden with worry of being hospitalized rather than being cared for at home__after going back on line wanting help to find a lawyer, the justanswer.com team saw I had written previously~~~this was the issue I just spoke of

What did they do? They lined me up with the lawyer I had and marked it as a duplicate question and this lawyer gave me the link to the search I needed to go to for my particular legal problem. And he told me I didn't need to pay any more money for this session.

How's that for a well spent day?

Very professional answers, just what I needed. Debra(LegalEase) answered everything I asked very promptly. Being my first divorce, I had lots of questions.

Doris is lovely, courteous and prompt. It was late night and I was just curious about a couple things worth and so I asked and
Was pleasantly surprised by the quick resppnse

I attended a 3 day workshop Realty School out of Utah. The information given was fabulous and very informational. But what went wrong was they charged me $5,297 to us their network that was not user friendly to a cell phone or a G-6 sprint phone that I had to retrieve property information from in the field and the network program was flawed to the information I needed to retrieved on a windows 10 computer. When I ask my mentor about the cell phone problem he told me the phone is not compatible to the software and when I purchase my PC the glitches of navigating network still gave me a problem. I felt the school scammed me for the price I paid for Property Farm Network access. The credit card was purchased from a number out of the school book. So I wrote Just AsK paid a small fee to get started with my case and sent a letter to my Dispute Team at the bank. I wrote the bank what my Consumer Protection Lawyer said a breached contract because the contract was signed one date no money was put down and the purchased date was different were I cancelled within 3 business days because the product was flawed to performance paid. Now I have to wait and see if charges will be removed from credit card or they will be contacted by my Consumer Protection Lawyer. Just Ask or you will never know your rights. Della Perkins

Charged me $40 after telling me it would be $5. Non refundable because I asked one question. Such a waste of time and money on this scam