JustAnswer

The veterinarians on this site are quick to respond and very helpul in stressful situations! I will surely tell others as they have really helped me twice now!

Answers I couldn't find Pearl at just answer.com Helped me answer a lot of legal questions and responded right away every time courteous wonderful people

Fast, simple and easy to understand information. Saved me an office visit. Which is great because my dog gets carsick. Just awesome. I recommend it highly!

JustAnswer Veterinarian responded quickly to a possible issue when my dog ate ant bait traps. DocPaul provided excellent advice and re-assurance. Thank you.

My 7mos old French Bulldog ate a cold & flu nighttime capsule. I was sick with worry but Dr Scott Perry helped me to feel at ease. Thank you for your help and quick response.

In desperation, I started an account and asked my auto repair question. Richard provided me with the advice that got my car running again! Thank you!

Supposed 5$ answer turned into a monthly charge for $39 that has charged three times despite multiple attempts to cancel, they KEEP CHARGING US. have to keep disputing with our credit card company

I had a very basic question about privacy and medical information. I wasn't sure if I had any recourse in my situation, or not. The webpage at Justanswer.com said that I could have a question answered for $5. Being that my question was very simple I thought it was reasonable to spend the $5, and I gave them my bank account information. I asked the attorney my question, and got a straightforward simple answer. I was satisfied with that. That same day I saw that there was a $46 charge on my debit card. When I emailed them and asked for that to be refunded I was told I was charged that because I did receive an answer. I would not have given them my bank account information if I had known they were going to charge me $46. I did go back to the auto chat function on the website and ask how much it is to have a question answered, and was told that it is a "small refundable fee" if I canceled within 7 days, which is what I did. When I asked again online how much the fee is I was told to go to another page which required my bank information and a charge of $1 to get more information. I'm so frustrated and I feel wronged. Shame on them.
Steer clear of this website!

I asked one question and did NOT realize it was an ongoing monthly charge BUYER BEWARE.
T may have been my fault but I feel the app is very misleading.

The response is very rapid,, they are keen on checking that the service is optimum

This review is very important to me(a disabled veteran) and it helps for people to purchase my first-time book of poetry.

It was a great experience! My question was answered quickly and correctly.

This is a scam. I asked a question regarding my snowplower and paid $37. Little did I know that in order to ask the question I had to join a membership with a monthly reoccurring $37 monthly cost. I was billed in March for zero questions. THIS IS A SCAM. DO NOT USE THIS SERVICE. YOU WILL CHARGED EXTRA COSTS.

My experience was great. They gave me great advice.

I used Just Answer Real Estate for a condo association question. The lawyer just gave me some generic answer then referred me to Google Scholar. So Just Answer was not useful at all.

This site is clearly a scam. They say on their homepage to "Join for $2, cancel any time" and then immediately charged me $105 for a monthly membership.

At first, you are connected to someone to find out what your question is about. I gave them full details so they could match me with someone appropriate. The lawyer they connect me with doesn't even know what type of law is required, so how on earth did they do their job to match me with someone?

Suspecting this wasn't right, I cancelled. I looked at my credit card and sure enough there is this charge. I reached out to their customer service immediately and they said:

"I'm so sorry for the confusion! The CA$2 was a one-time join fee. The CA$105 was for your first month of membership. With JustAnswer you have a doctor on call, a lawyer on retainer, and tech support around the clock. Feel free to contact us at their email or *******589."

Then immediately disconnected. Only for me to be connected to someone else that basically said: well, it is your fault for not reading the fine print.

I told them I felt like I was being scammed and they just said they had a great BBB rating and disconnected again.

I just saw too people commenting that they are getting charged, even after cancelling. I guess I will be calling my credit card company.

Beware!

Freaking horrible! HORRIBLE! S.C.A.M. All the way! Save yourself $5! First of all waited 4 darn days just to get a response. And when I finally did, the "vet" literally sent me back one question inquiring something that I wrote IN THE VERY FIRST SENTENCE of my initial question. And then after I responded to something I already previously mentioned, I waited another 3 days and got a response about my cats disorder THAT WAS COMPLETELY IRRELEVANT (I simply was stating past history) and completely IGNORED AND DIDNT ANSWER ONE FREAKING TIME REGARDING MY INTIAL REASON OF INQUIRY! Didn't answer it whatsoever! Instead harped on his disordered (which again has nothing to do with my original question) and told me to google it. FREAKING GOOGLE IT! ARE YOU FREAKING KIDDING ME!? GOOGLE IT?!?!?!? Wow. Ughh thanks Vet. Appreciate the total waste of time and money. Again ITS A SCAM AND DONT FALL FOR IT!

I learned nothing new and the response I received did not reflect any legal knowledge, experience, or depth of thought.

Charged me 5.00 twice. For trial membership and then another 17.00. I cancelled the day after I opened it. Beware

I had never expected such a prompt answer to my questions
Every subject, every inquiry was answered correctly and fast.

Very professional and knowledgeable, understood my questions.

All my questions were answered. The information was very helpful to me.

Totally professional. Solved my problem in less than 10 min.