JustAnswer

Our Westinghouse refrigerator stopped working, I contacted their online service and asked to talk direct to a technician. After about 10 minutes a technician from Australia contacted me and was able to assist in getting our refrigerator working again.

Needed help with a refrigerator problem. Wrote a through problem description, submitted it and had a highly qualified tech online with in 3 minutes. We exchanged some specific information about the symptoms of the problem and he immediately knew what to do. He then took a few minutes to collect all the information I needed to make the repair including the exact part and where to order it. The tech was professional, knowledgeable and prompt. Excellent service at fair price. Like it!

Asked what could be wrong when bobcat was running then locked up due to low voltage, alternator not charging. I suggested I had an old battery. Was told battery could be problem. I swapped alternator and battery and still had same problem. Tech indicated he would try and find an owners manual for my year and send what to look for next. I decided to change alternator and battery on my own without him suggesting it. Turned out to be a blown alternator/ accessory fuse. Manual I got tells how to check, but easier to start out checking fuse, who knew alternator has a fuse? Now you do. 2006 s185 bobcat

This was a complex issue dealing with DNS, Email and Sites. The troubleshooting required research into current DNS records and registrations. MikeC317 was able to help a great deal. This took about an hour and finally discovered the registration had expired. Got the information to get it fixed and left the call.

Cloudflare is IMPOSSIBLE to get into for support. After nearly 6 hours of trying to call, using email, trying logins and endless phone trees. I needed relief and so went outside for the answer.

I had purchased a new computer in order to upgrade to Windows 11. I was having difficulty transferring my files from my old computer to the new one and setting things up but the experts at JustAnswer were very helpful assisting me.

Zoey JD did most of the answering.
She answered many if my questions on fraudulent cases and advice me actions to be taken. She is an expert i litigation. I wl ask preferably ask.her for advice unless she is not around.

Just asked me to wait for LA.

I spoke with Jarid who was absolutely fantastic...he answered all my questions, diagnosed the exact
Problem (bearing went out in my washer) and gave me added info so that I could purchase my new one.
He was very professional, prompt and I appreciated his input. I noticed that I was charged 5.00 which I understand. It is pending on my credit card, but there is another pending charge of 40.00 which I do not
Know why? I was never told it would cost anything but the 5.00. Please advise.

I thought I had properly defined "autonomic response" and your fully educated "Just Answer" representative fully explained the definition. In addition, he characterized that the term was medically defined in a minimum of two other medical topics.

As this was a first-time user of this website, I was extremely satisfied that your representative's answer's to my question was as detailed as it could have bee!

The SW tech did a great job sorting out all my confused logins, p/w's and questions. I wish he was my best friend as he was great about finding the route to the solution to the Bitlocked Windows. He also advised me to install malwarebytes.com to solve the initial issue that caused my W11 to lock up.

It was on a Saturday afternoon when we discovered an issue with our dishwasher and a quick google search revealed help was available. It is the second time I have used Just Answer and was satisfied with the results

I needed a bit of informal legal advice on how to approach dealing with a cleanliness/biohazard situation in a new apartment. Chatting with Alex has given me good blanket advice to kick off my process of dealing with the problem. While the chat does not constitute actual legal counsel, I have much more piece of mind now, especially if the need for actual legal proceedings arises.

Dave was so helpful, had a technician here to look aty double ovens but he said they were fine. Had lots of sweet corn cut off the cob and ready to put in oven. Unfortunately neither oven worked. Called Just Answer and Dave told us they both needed the igniters replaced. He gave me a part number and parts ordered. Thanks Dave

My best friend had been sickly for about a week, but this last day I came home from work and it wasn't just the moping around not wanting to play. I noticed his skin discoloration (yellowish-orange) and when I took him out the little guy was urinating red. I got right on JustAnswer, spoke with a veterinarian who urged me to get him to the hospital asap even though he has an appt. With his own doctor the next day. I rushed him to the hospital to find that he had contracted a terrible disease. Unfortunately, my baby did not make it. But I am grateful to JustAnswer because I did not keep holding off getting him to the doctor. He was able to be cared for gracefully in his last hours.

This company uses shadow marketing practices to downplay the membership you are signing up for. They will make it seem like it costs only $5 to have your question answered but in reality, you are signing up for a monthly membership. They will not notify you or send any communications about this membership (because they do not want you to realize you have one) and will automatically charge you.

Jim JustAnswer worked very well for us. The gentleman helped us step-by-step to take care of. It was patient with us as we walked through the steps to get our problem solved. The only thing that I don't appreciate was I was told I was gonna pay five dollars to ask the question and wound up getting charged $30 And I canceled the subscription five dollars to ask ask a question is fine but $30 on a monthly prescription isn't fair.

To cancel my subscription

This was an easy app to sign up for and my service technician contacted me immediately. I was extremely impressed because it was the Labor Day Holiday.

100% satisfied. Dino was awesome! He answered all of my questions and directed me on what to do for my next steps.

The lawyer called me back very quickly. She was knowledgeable and had dealt with my situation previously. She answered all of my questions, and was very compassionate. I would highly recommend this service!

I requested information about a needle size to use and what type of thread for stitching a canvas boat cover of medium weight. The information provided was very detailed and so helpful, much more than what I requested.👍

The mechanic was incredibly knowledgeable and guided me through the entire troubleshooting process with clear, step-by-step instructions. Thanks to his expert advice, I was able to test and fix the issue myself.

I could not contact Dermal & Just Answer gave me the email.
Dermavel refused to allow me to return a product. I paid $169.15 for the product & $45 to Just Answer. I think Dermavel is a fraudulent business.

Please do not charge me monthly!

My technical problem required speaking to a real human being to fix the problem. (AI just is not able to do it, yet.) My agent was extremely knowledgeable and found an unusual way to fix my technical problem right away.

Outstanding!

My expert was a mechanic expert and i was stuck on what to do with my car not starting and how I got there but he was so patient and understanding. He was attentive and I never felt rushed. He was amazing! I'd definitely like to have his help again!

The advice was great. I was told there would be a $5.00 charge. Great. However, when I checked my credit card, there was the $5.00 charge, but also another forty some dollar charge. I was not aware there would be an additional charge. So in esssence, there was a $50+ charge for the correction. It would proably have been that much had I taken it to a local person, but I was just not aware of the additional charge.