JustAnswer

Polite but did not respond. Had facebook account taken over as well another person uses my phone number which stops me from seeing my own account just hers. So worried about the kid thing.

ONE thing you could fix is the number of reps. That Keep on " I have fixes to your diesel problem" after Phillip had given me the fix.To many follow ups!

I have a relatively new Electrolux washing machine which had water left in the bowl after a wash. I contacted Just Answer who told me to open the cover at the bottom and toggle the lever so that the water could drain out. A You Tube link was provided and a digital photo was sent to show what I needed to access. Once the water was out the message was displayed that the washing could be removed. Thanks Just Answer and a special thanks to the technician, Chester from the AU Support Team. Steve from New Zealand.

In retrospect I was very pleased. At the time I was under pressure and only gave 4 stars.

Terrible. They tell you they'll charge you $5 and then they charge you $39+. Won't refund that money because they said that info was in the terms. Well, the section for my credit card info was at the very top of the page (not beneath the terms as with most (reputable) companies. Yes, I should've scrolled down. They don't care and refuse to refund. Stay away or else read every word before you give them any info.

Kept refusing to refund within 5 minutes of the charge (and I did not use the service).

Had a sick ferret that had puked and had the dark green poop...through giving sugar water and 2 feedings via syringe she managed to bounce back...she is still a bit slow but is eating solid kibble and poop is almost normal

You guys were so patient with me. I had a hard time understanding what I was supposed to do. You took your time explaining exactly what I needed to do. And I really appreciated the time you took with helping me.

Very helpful 👌.

Thank you for the refund. I do need a refund for the other $66 that was charged on my visa without my permission. It really wasn't made clear what was about to happen. Thanks for your attention to this matter.

My dalmatian ate 12 oz
Of chocolate. I gave her 3 tbls. Of hydrogen peroxide to make her throw up and she didn't and it was at 6:00 at night so there were no vets available to me so I was at a loss so I use d just answer and got a hold of Dr Nikko and he is the best he told me what to do he called back to make sure she was okay he even called back the next morning to make sure she was okay he told me how to monitor a heart rate just most awesomest vet and a very great person so I very highly recommend just answer if you're going to use Dr Nikko or probably any of their people there are awesome

I was asked for a one time fee of $1.00 dollar and after providing my banking information I noticed a second charge that I was not made aware of For $55.00 dollars even though the problem was not fixed. I would have never agreed to a $55.00 fee because I am struggling to pay my rent and did not have it to spare. I feel I was played like a fool and I am looking into a better phone provider.I feel my money was stolen by bad people that dont deserve anyones business.

I got an unfair Hearing for my divorce in Switzerland. BIG THANKSSSS to Mr. AnanK. Because of his very professional support at every step, he convinced me, that there are still good lawyers. I learn to select and reach out to the right one for our Justice. May Gods bless "Mr. AnanK" and every good lawyer.

Reached out to Apple Help when l was charged for a free trial l had already cancelled. They said l needed to talk to someone with Tech & said there would be a $1 refunded fee. I agreed & gave my CC number. I was then connected to a chat session with JustAnswer. His advice-reinstall program then cancel it again! After disconnecting l checked my CC online. There was a $49 charge l was NOT notified of, did NOT approve or authorize. I IMMEDIATELY called my card company & said it was unauthorized & do NOT process it!

Mike V (Ford mechanic) and Mike F (Acura mechanic) were helpful, patient, and went above and beyond. They both told me the next time I need help with my wife's Escape or my RSX, to reach out. Money well spent and I will definitely take them up on their offer should the need arise!

The advice I got was brilliant,clear and precise,tthe technicians help was spot on,,so good, by using the advice he gave me,was able to clear the problem. And was sorted pronto, thank you, well worth the £1

Easy to use, quick and efficient, nothing more I can say, brilliant

Was told it would be 5.00 to ask a question and then I was charged a 40.00 membership with no notification. Chat agent said there was nothing they could do to support the refund of a charge that was still pending on my card. Turns out they already have a lawsuit under their belt for doing exactly this. DO NOT USE!

I was very happy with how quickly the lawyer looked up and advised me on what is legally done in Ontario, Canada when it comes to providing money for a deposit without first signing a lease.

When i saw notice of the 1st of the recurring monthly charges (for a service i used only once and don't need) i was unable to access my justanswer account so i went through my bank to dispute the charge and block future ones--i then wrote a very negative review of justanswer--within a single day justanswer contacted me, apologizing for the difficulty i'd encountered with their service, canceling my inadvertent subscription, and refunding me the 2nd monthly charge--a day later the refund has posted to my bank as pending--that is a very speedy, professional and customer-friendly response from justanswer

Very knowledgeable, prompt service.
The best! Have used Just Answer a few times and have been very happy. Will definitely ask for "Moose" in the future!

DO NOT USE JustAnswer unless you realise that you are signing up for a monthly membership fee which is extremely high and also misleading when you sign up on their site. You will be charged a one-time join fee and also a monthly fee for use of the platform, both fees are charged upon sign up, and once you did that, they will not refund you! DO NOT USE JUSTANSWER!

It was a long, difficult journey to get an answer to my problem, because I JUST KEPT GETTING IN THE WAY OF AN ANSWER that was clearly staring at me from my laptop screen. The 2 mechanics who helped must have thought I never got beyond the first grade of elementary school. Both were kind, courteous, but I just couldn't grasp their solution. I finally did when my cognitive decline took a moment to slow the slide. Thank you JustAnswer. Thank you Tom K. Thank you Kenny Z.

I was worried about my pet and traveling out of town. Rather than searching for a vet while traveling I decided to try JustAnswer. They connected me with a vet who was very helpful!

This service popped up when I was having trouble logging onto my Bumble account. It indicated that for $5.00 they could resolve my issue. I entered my card information and I was charged the $5.00 and an additional $55.00 for a subscription. WATCH OUT FOR THE SIGN UP, I imagine they have the subscription signup in fine print somewhere, but it very deceiving.

We received a call with excellent support and guidance from a real person so that we could unclog the condensation port on our 2008 Nissan Altima. We had water pooling on the floor, inside the vehicle.

Paid $5 for someone to answer my question. Was referred to a man 1500 miles away he didn't help me at all. He couldn't help. Minutes later I was billed for $40. I checked. Seems like that is a monthly charge...no warning, no explanation and no easy way to cancel. STAY AWAY. STAY AWAY. STAY AWAY. STAY AWAY. STAY AWAY. Zero stars. Zero. Bad news.