JustAnswer

Our radio went out on our 2017 Nissan Platinum and the small local dealership tried two used radios which did not work. We were told the radios had to be programmed to the make of the car and if not, would not work. So, we are taking it to a larger dealership and see what they can do.

When I first contacted JustAnswer about my problem, how I described it was less than perfect. The tech figured out what I needed by asking focused questions.

Just take pics and ask. Sure beats going around to different places to try to get an answer. I would pay more for the gas and time than I do on Just Answer. Will definately use again.

My conversation with the referred attorney was great, he provided my self with leading points which I have followed.

Having trouble on messenger sharing with my friends, my account is private, yet when I try to share with a specific friend, messenger would put 1 or 2 of my other friends I was not trying to send to and a list of 12 to 15 random people who I had absolutely no idea who they were or what they were doing be shown on my account. Even though we could not resolve this issue with the Just Answer person, it still went very well. He was extremely helpful and obvious greatly knowledgeable in this tech field, we tried everything and though nothing could get messenger to stop putting random people to send to, as well as 1 or 2 of my friends who I was not trying to send to rather than the friend I was attempting to contact I was still satisfied 110 %. He did an outstanding, excellent job at helping me. Thank you much, Just Answer.

Difficulty with toilet continuously running due to handle issues. Not a straight forward type of handle and the various methods for removing the handle came in very handy.

Answers to all questions for professional and very prompt and there was no need to continue on I'm very satisfied I will use the service again

After initial acknowledgment statement, and my response to my assistance need… there was no response but a lot of waiting and wasted time.

Because of the damage James explained to me what might of also happened and where to look, two different locations for the relays

The service areas great but why was I charged $46 out of my checking account. I need someone to call me back as soon as possible on this. Thanks

It was cool and helpful but why am I being charged so much.

Issue was corrected immediately after contacting Just Answer. Thank you for assisting me.

Quick and professional service. Representative was helpful and polite.

Called and received answer with in minutes. The answer's were right on target. Did what was mentioned and awaiting parts.

They refer you to their pay site who refer you to experts who tell you to take it to the dealership if you have a vehicle question that is not obvious.

Very professional and courteous and accurate and useless.

I asked about the lumps under my dog's skin, probably Lipomas, but wanted to know if they should be surgically removed as in humans. Dr. Bynum's answer was concise, cordial, and helped me make my decision. I also asked him a second question about having my Springer's teeth cleaned and a molar extracted - if that was necessary? Dr. Bynum explained the reasons a molar might need to be extracted, but not normally a healthy molar. He was awesome; easy to follow his advice! I recommend this service; wish Dr. Bynum had an office near me, because I would take my doggie to him!

Justin was very knowledgeable and thoughtful in response to my Equinox service question. He provided a complete and concise solution to resolve my problem.

To the point and not judgmental. They put me on hold and got me to the right person who in turn answered me back and now I'm waiting on a call from them

Very satisfied

Dino was very nice and personable, super patient, very knowledgable and was able to solve our issue in minutes.

Dino was very nice and personable, super patient, very knowledgable and was able to solve our issue in minutes.

Joshua took the time to speak clearly answer my questions. The highest compliment I have is that he was not patronizing. I appreciate that greatly.

The expert who helped me (Eric), accurately answer my questions with easy to understand. Answers that were spot on. I had my equipment operating normally again in short order.

A rip off since I paid $59 for no answer or call & was told something I could have googlec

Justin was professional and caring. But the overall GE customer service app and phone tree stinks. The way GE handles customer service contacts tells me GE is not interested in the customer once their product is sold and paid for. 👎

Justin gets five stars but the rest of the experience gets zero.

They are very fast with their answers and no robots. Described the issue and they were quick to suggest a fix AND recommend a service to fix it.

I was trying to clean the filter on my Maytag dishwasher but had lost my user's manual. Andrew was great. Asked all the right questions and within minutes he had given ne the answer I needed and a recommendation as to where to get the correct cleaning product. It was an overall excellent response and if I need help in the future I know who to call. Thanks Andrew!