JustAnswer

Was able to find out what the problem most likely is and order the part and got it delivered in 2 days, but haven`t had a chance to find someone to replace the drain pump ( YET).

My cat is sick and has been to the vet several times. It was after hours and I didn't know if I needed to go to the animal ER as her symptoms changed. I was guided with what to watch for and was able to avoid even more costly ER visit. Just what I needed after an already hectic day.

You should know that it's not $1 to join. Read the small print. They charge you monthly after you pay the $1 fully refundable. The first page is very clear its ONLY $1 to join. Its the second page that gets you. Then because they called, they don't refund saying they performed a service. I had 4 issues of which they could not resolve even one. So that's the 'Service" I received. When I called customer service, she said she would not refund, and then asked if I wanted to take a survey after, I said yes. She hung up.

To those hesitant in using this form of veterinary services, I would like to reassure those considering, it was well worth the minimal cost & leap of faith. As a retired veterinary assistant, I was provided the information best suited not only for my pet, but circumstances to options available.
Living in a rural area, this is ideal for those with limited access to veterinary care. 🐾Thank you so much Dr. Burn🙏. I'm sorry our conversation was accidentally cut short, as I had 2 questions I had hoped to get your input.

Was directed to automated system 🙁

I highly recommend this technician for the following reasons:
1. I saved a lot, because if I had a technician to come to my home just to diagnose the problem, it was $149.00. Once identified, they were going to charge an additonal $149 to come back to fix it.
2. Her instructions were clear, concise, thorough and organized in steps which also included an evaluation of each step.
3. Her response was quick within 15 minutes after I asked the question.

James was so helpful and explaining what our next steps would be to see why the engine light came on
Very knowledgeable!

Thank you Dr. Haines! I was a bit panicked and unsure whether I should take my dog to the emergency vet or not. He gave me the peace of mind that it was OK to wait to see my regular vet the following day. I appreciate Dr. Haines.

Had a mess caused by a Microsoft update. I had a Canon printer problem that even Canon tech support couldn't fix. JustAnswer cured the problem!

My expert took about 15 minutes to research my problem and nailed it first try..

Very quick with my question with an answer explaining why I should not sign anything

On my boat at low rpm it would surge he told me to check a couple of things that help a lot

I received a quick response and my dog felt so much better after giving her the meds that were recommended. I have already recommended this service twice!

Nick was not in person but he knew how to manipulate the steps in setting up my printer and i.am very pleased with his smarts, kindness, and respect he showed while helping us...

I needed verification that compression check of 165 to 173 all cylinders is good for 2004 Volvo Penta 5.0 V8 we may purchase. I'm a first-time user and it took only a few minutes to get confirmation. Thanks!

Quick and informative.

I was a little concerned about the guy I was talking online and I needed to know if he was fake or real.

Anan was extremely efficient and helpful.
Very knowledgeable and was able to answer my employment law questions effectively

I had a specific question about tenant rights laws in my state and was given clear concise help right away. The last week has been stressful with my property managers but I was helped quickly and given information that efficiently explained everything and put my mind right at ease. I appreciate the help given by Andres!

Very kind and courteous responses with practical advice & help.

I was quite pleased with Dr. Denise and give her a top rating of 5. As for billing, I signed up for a one-time charge of $5.00 and you took $39.00 from my account instead. I gave your site an overall rating of 3 because of your over-billing. I will be filling a grievance against you as soon as the pending debt is posted to my bank account unless this is corrected immediately. After such a great Vet visit I am very disappointed that you scammed me out of $34.00 more than what I signed up and agreed to. I won't be recommending your site to anyone.

I had an issue about my dog Buck. When I found this app, I was surprised how easy it to use.

When I spoke to the Just Answer assistant I told him my problem but I could not get the issue resolved because I could not log in to my paramount account. It was difficult to understand him but I finally told him I needed to hang up.
I ended up not getting any help and my credit card has a charge of $45.00.
Paramount plus told me it would be a one dollar charge which would be refunded.

The stress of a sick pet is enough to manage, but coupled with the difficulty of transporting, which adds more stress to you and the pet, this option was exceptional. We selected to ask a Vet a question, which turned into a phone call. He was incredibly compassionate, kind, understanding, thorough, and effective. He was also much more affordable than an emergency vet bill. I highly recommend it.

Randy typed me it would be better if we spoke in person I agreed, I gave my number only to discover he could not call me

I would use this service again if I needed it. I hope I never do.