JustAnswer

The tec that helped me, guided me through every step, so kind and helpful

Printer would not work properly. Now after I contacted Answer it now works perfectly.

No new experience, just a reminder!
I had a good experience the first time I around!

He goes straight to the source!!

The more information you can give the mechanic the better he can answer your problem correctly

Tara was quick to respond with the information I needed. Sold the item the next day. Great experience!

My major TV finally bit the dust after `14 years. I had a Roku device on it to make it smart.
I needed help installing it on another secondary TV in our bedroom. This should have been easy but it turned into a real problem.

The Just Answer representative told me to do the correct procedure. It took quite a bit of time because I am an 80 year old guy who is not very savvy with all of the outlets on the TV. With patients he walked me through the process but left me without it working.

Because of his approach, I tested all of the Roku equipment only to find that it was not working properly. I substituted newer parts and it now works like a champ.

When I first went on your site, I had to pay $5.00 with no explanation why. I was chatting with Antoni and it did not sound as if he could help me, I think he was reading from the manual. Not that it matters because we got cut off after 30 minutes. This is a terrible site and I will let everyone know.

My problem is a little complicated, but the responding technician gave me a plan to resolve the issue.

The attorney is very professional and knowledgeable. Appreciate Mr. David's great advice

Responses in business hours were prompt and information clearly outlined

Elmer was thorough, patient and understanding so we were able to solve the problem.

The return call was too long a wait for me that particular day. I am glad to have gotten a response with an option to continue my question. Meanwhile I did contact my vet service who will see the rooster. So I am relieved. Thank you for offering this service.

Called in to ask a question. Received a call from a qualified attorney. He had excellent knowledge and was able to answer my question. I was very satisfied and will use this service again.

Once I was able to talk to a vet about my cat, I had information that made sense and a real conversation so that I could fully express my concerns about our cat. My cat still needs follow up care, but the vet here gave us real advice we could act upon right away.

The expert took their time finding accurate information and gave me a price that was more than double what I was charging for an antique. They also gave helpful suggestions about how to sell it for that price.

He did just what I needed and that was to sign on to my computer. He was able to move around in the computer like I couldn't.

I contacted them after I didn't get a complete results for a previous consultation and they told .e how to get a second opinion.

Someone is still capturing my e-mails from Netflix before they get to me. I guess it doesn't hurt because my first account has been deleted and I have opened a new one.

I felt reassured as soon as Dr Scott started asking questions regarding the situation. Molly could not seem to walk forward easily but was stepping backwards. I she laid down but standing back up seemed painful. After I gave him all the symptoms, he suggested Tylenol. I prepared that so she eat it and Molly got up and walked slowly to her regular bed and laid down. I felt like she may have possibly slept in a position or got up in a way that could have resulted in pain as he suggested. She's taken the Tylenol now and we will see how things go from here. I'm much relieved that she at least walked and his thoughts on her issue made me feel much better about her. Thank you, Dr. Scott!

Didn't know where to find a key for a treadmill I own. Just Answers helped me find what I needed.

Very helpful, great communication, responded honestly to all of my questions. Walked me through trouble shooting and helped determine possible locations of leaks and what needed to be replaced. Saved me from having oil pump, water pump and front gasket from being replaced that dealership was telling me to replace. Well worth investment of phone call.

Great customer service and quick response time

I was pleased with my conversation I had with the legal advisor. She was knowledgeable and empathetic… which you don't usually see. I'd go back if I had to and with confidence.

Got answer to my question. It was a scam. I did not touch the warning but looked up Microsoft in Google and called the number. I was connected to Just Answer. I need to cancel my membership or I will be charged $55. A month.

I use JustAnswer when I need an expert to chime on to help me with things that require in-depth analysis or knowledge. This can be anything from legal advice, which I mostly used it for, but also things like getting leads for a business, or operational questions for maximizing efficiency. I like the service and highly recommend it.