JustAnswer

I contacted JustAnswer to get information on my soapstone sculpture. They answered quickly and asked me for a description and any other details that I could provide. I also sent pictures of the item. I had my questions answered very fast.
I would recommend JustAnswer to anyone.

Just Answer charged me for a service that I did not authorize, want, need, or use then insist on gimme a hard time for my REFUND. As soon as I found out they charged me for a service that I didn't use I IMMEDIATELY called and canceled. BEWARE!

Unprofessional and RUDE did NOT RESOLVE the issue, still ongoing

Our kenmore dishwasher squealed and the emitted a burning rubber smell. And then would not drain the water in the bottom. After texting with the expert he determined it was the drain pump. We watched the video he recommended for us to watch and it showed how to remove the pump and sure enough a small chard of glass had lodged itself on the blades of the pump and had unfortunately shorn off 3 of the blades so we were not able to reuse it, but we did order a new one. So until we reinstall the new one, we aren't 100% sure of the repair. But hopefully that will have been the only issue.

Great experience really went into depth with the answer and has helped me understand my situation much much better.
The knowledge, assistance, the in depth of the answers I am forever grateful thank you

I am the victim of a romance scam. Just answer is my hope for resolving my issue. I have been threatened and now they will take an intimate photo and post it on Facebook accusing me of rape if I didn't do what they say. I refused so now my picture is on Facebook

This site is awesome, I had a great experience with the vet I spoke to and she was very quick with her responses and knowledgeable. I feel much better now that I spoke with her and my mind is at ease! I will definitely be using this site again if I have any questions about my cat.

My furbaby got into stuff he shouldn't have, I had been on&off with my vet, they wanted me to contact poison control which would charge me double this membership did which I did not have, I was able to fully explain all that's ongoing, the vet asked as many questions as needed for the full picture, also was very helpful in calming my concerns. The vet gave multiple things I can do to help, and even answered my further questions on ways I could help.
I was terrified, but I was given step by steps how to help as well as a lot of helpful input on how to treat everything. I was crying prior to getting connected to help.

Todd was quick to respond and very pleasant. He listened to understand my issue with my Sumac and his instructions were very clear. Great follow!

My experience was amazing. The lawyer was so knowledgeable, fast responding, and courteous

Amazing job fast people very courteous and caring

Excellent! Thoroughly explained what needs to be done! Easy to understand. Very helpful!

Dr. Rick Elsworth was extremely helpful. I am a double boarded MD and he answered every question i had, listened very well, and is extremely knowledgeable. He was very helpful and gave me more information than the emergency room i was in.

The generator in our RV wasn't starting and we were surprised because it's a new generator and it was working fine a week before this happened. We called mechanics who told us something that would require us to bring it into a shop, but Randall from "Just Answer" calls us and asks us questions about the RV and the generator and then with his clear checklist and explanation, we were able to identify the issue and have the generator start up again. It was a simple fix! Randall was more knowledgeable then any of the local mechanics we talked to. He gave us clear next steps which made us feeling more comfortable about being new RV owners.

I called in to an Aldi store with my query and was told to get on to customs service. The chat was totally unresponsive. I ended up with a whitewoods repair service and was obliged to give my credit card details and it seems that I might be charged $35, but that point is not clear. This has taken me nearly half a day. Eventually James came on board and, eventually, gave me the answer to my question.

Abysmal except for James he seemed to grasp the complexity of my question which was, can I cook the lasagne in the dish in which it is sold. Why whitewoods technicians were given the task of handling this complex problem, I don't know.

I was surprised to see that I was charged $2.00 for one e-mail and $66.00 for another in minutes of finishing with JustAnswer.Is this common practice? Othewise the people I dealt with were very helpful. I went through UPS World Wide Shippers and did not expect extra charges.
Thank you
Marie Devine.

My blower motor stopped working in our 2005 Chevy SilveradoTruck. When the engine was off and the key out the motor still ran. I new that if the motor kept running it could run the battery down. It was a Saturday afternoon and no motor technicians were available. I called JustAnswer's sitejabber for what to do. The technician was so very helpful and stayed with me until I was able to take care of the problem.

I was very happy with the technician. He was patient and wanted me to be able to take care of the problem myself instead of taking it to a motor mechanic and paying for their time.

OMG! I'm so thrilled to find this Just Answer site. Andre was so helpful! He explained each step for me to take to fix my own AC! He sent photos and explained the process so simply for me! This service is amazing and I'm sure I'll be using it again. Thank you so much to Andre!

Very nice and very helpful answered all my questions very patient all around nice person

Our axolotl tried to eat a tank decoration over the weekend, so few local vets were open. The couple that were did not provide service for aquatics, so I thought we had no options except to watch our pet die. Dr. Christa helped our family with excellent advice. Our pet is doing well now, and I am so pleased with JustAnswer.

Dr A was amazing in helping me with my sick pup today! Thankful

I appreciate the swift reply to my specific medical details.

In the middle of a divorce and severing myself from her phone accounts, I've used my email address for years on OfferUp under her umbrella. OfferUp kept rejecting my email address saying that it wasn't available. He showed me how to delete her email address and phone number and install mine instead and it worked perfectly. Thanks, John.

I am very much satisfied with the responses provided on my all queries in timely manner.

Just Answer enabled me to connect with one of its experts to facilitate the time-saving answers I needed at the right time. For this I am grateful and a fan.