JustAnswer

I called and even after I waited for like an hour no one told me that they responded and didn't let me know and my problem was not taken care of. But I was charged $46 Dollars plus $1.99 for a question that was never answered and right now your trying to help me? I don't want the help and I would appreciate my money back cause you guys give false advertisement. You say for $1.99 and then when the trial is over or whatever the wording is then I get charged on a monthly basis but you guys already did that!

I didn't have anything cause no one ever responded to me.

Led to believe that u would be charged $5, they charged $35 monthly on my credit card. It must have been in the small print and when iI clicked agree, they had me. I do not have an order number as i just had a vet question. Thier answer was we can't answer without seeing the patient. Check the BBB rating if u don't believe me

I had accidentally signed up for this, but they were very courteous and quick to cancel it, which I very much appreciated that.

Extreeme courteous and quick to react to my questions.

I had some difficulty learning how to communicate but found Saul's help. When he found the manual i looked for it was in french and he was able to get it translated and sent to me which was very much appreciated

The gentleman I worked with almost had me back on but we lost our connection. I waited for him to come back on but he never did. I got hold of Howley's and they hooked me up.

I was trying to reach Netflix, and you popped up. Little did I know, that after you asked me for my credit card information, that you were another company and charging me $55. I thought I was talking to a representative at Netflix. When my bank texted me about a suspicious charge, I was so surprised. I feel like you are very deceptive, and I felt scammed. Please assure me that you did not charge me $55, which I had no explanation from you that I was being charged by you. So disappointed!

I have been unclear on whether I was required to take an RMD on a non-spousal Roth IRA I inherited in 2020. The answer I got was clear and concise and answered my question based on current information on this cloudy subject. It included some advice to wait until later in the year to take the RMD because another year deferral may be forthcoming.

From my first conversation online to my final phone call, I was very impressed with everyone involved in helping me with my particular questions and concerns. Every concern was addressed and handled swiftly. Thanks to all of you.

The employee was very helpful in resolving all my concerns. I was completely satisfied. Thank you.

I was concerned as I did not receive a 1099-INT tax form that I received the year before that was sent from the IRS. The tax expert I talked to about this concern was able to assist me saying the IRS would not send that form. Since I did not get a 1099-INT form from the IRS for 2O23 taxes, apparently I don't need one.

See the above response.

Within 10 minutes I had an answer to fix my ice maker. Just ordered the part and now I'm back on with my day

I have used Justanswer for more than a decade to assist w car repairs, sick pets, and appliance repairs of all kinds. I don't always like the advice but would say its about 95% accurate and saves me a TON of time and money.

The technician provided the answer I needed and understood the issue. Was good to deal with.

As above.

Charlene gave me highly informative legal advise within a very short space of time which assisted me with my case I have

My fridge was not making ice inside the ice maker box - it was making ice down the side walls of my freezer and the floor! I contacted JustAnswer in the evening and received a message almost instantly and was told my specialist would contact me. And he did! Aaron was super patient, asked for photos and lead me step by step through the process. The was about an hour when he didn't get back with me but I realized that he probably had others he was also helping. I was about to give up and follow up in the morning when he returned to my message portal and together we sorted it out. He followed up in the morning to see if any ice had been made - a few ice cubes were there but not very impressive. Well after I got home later in the day, the ice drawer was full and everything was working perfectly! So grateful and happy I managed to repair this with Aaron's knowledge and help!

Tim provided the piece of critical information I needed and was unable to locate. II would give a 5 but the fee was not clearly communicated. I thought I was paying $5 and as the Apple Pay completed it thanked me for my $44 payment.

Very kind and understanding She made a suggestion for temporary treatment if necessary which I will try and will take her to vet on Monday for more tests.

I find it convenient. To have answers this way. I am reading some conversations from the web and I find some experts really go through lengths to explain with passionw. I also like if an expert would say he is not knowledgeable on a particular region's l laws. Awesome.

I received my answer in time to complete my taxes. I would ask for the same CPA again if need. Thank you.

I used Just Answer, now 3 times. The response is always quick and always friendly and of course always points me in the right direction or is able to give me the information I need to move forward.

My 10 lb. Havanese puppy had gotten into a bag of freeze dried chicken and late in the evening began vomiting and having diarrhea. The doctor was very helpful and followed up with me which I really appreciated.

The Dr. was very helpful and informative. My pup has had an itch problem due to flea allergies. His ears have now started itching too. I thought it was mites but I now know that it is very rare for dogs to have mites. It is a yeast infection that was probably induced by his allergies. He sent all the information to me for things to get to help get my dog some relief. I'm very thankful and would recommend this site.

I came to just answer as I was having legal issues with my current attorney, and I wanted to get clarification on what should and should not be happening. Paying for an hour of a local attorneys time can become very costly very quick. This was a great option for me to get a couple answers fast so that I could better understand my options. I think it is a great alternative to be able to talk to lawyers, doctors, veterinarians, mechanics etc. A lot of times we just need a little bit of information to be able to proceed with what our issue is and this gives you just that without a hefty or lengthy investment. I will definitely continue my membership, and recommend to anyone trying to get answers as a reasonable solution.

I spoke with the lawyer, who listened to everything I had to say and offered reasonable information. He was very understanding and sympathetic to what is happening