JustAnswer

Asked for advice and got an answer quickly. Asked follow-ups and also got an answer on those. Answer was complete and clear.

Gave me a link that was all. So please cancel my monthly membership. Automatic renewal programs are a rip off Please cancell my monthly membership. Why would anyone pay $55 per month for this? Please confirm yo are cancelling STeven J barr *******993

Presented my issue and received an in depth explanation on what to ask my mechanic as there may have been a misdiagnosed situation.

Considerate and knowledgeable. Really took time with me.

Battled with my issue without being able resolve it myself. It was resolved within minutes

I needed help on a Licensing Agreement and was given great advice by Howard. He also advised me on how to structure my business.

Do not deal with these people. I was supposed to be charged 5.00 on my credit card which was refundable. They charged me 46.00. I didn't get to speak to anyone. Refund me now! I am disputing the charge

I was told I would only be charged $2, then stung for $66. Their "customer service" was useless, just kept saying their policy wouldn't allow a refund. I said it was illegal to tell someone you were sending them a link to pay $2 and then charge them $66 in the hope they don't read the small print. If I'm in a shop, they tell me something is $2 and then when they ring it up I wave my card and get hit for $66, that's illegal. So is this.

On January 4th, 2024 I paid JustAnswer $35 to provide me with an appraisal of my trombone which they failed to do even after I supplied them with a complete description and several photos of my musical instrument (trombone).
I contacted them several times in an effort to receive an appraisal which they continually fail to do.
I would like to be refunded of my money that I paid them for this subscription.

I have had money taken from my credit card. I authorized a 5 dollar fee but so far 32 dollars was taken from my credit card plus 32 more. Still no answer even though I was told I had an answer sent to me.

I was redirected to this site for a simple question -- the replacement part number for an LG refrigerator/freezer water filter. I sent the information and no response.

I was told I have no case. So they decided to charge me another $47 for nothing.
Jeanette

I was attended to promptly. My questions were answered in a clear and concise fashion. I am happy with service.

This service is an excellent way to get professional answers fast. From mechanics to lawyers, they're batting 1000 with me.

I signed up for a £5 trial that lasts three days. I cancelled after two days and was charged £50. I have been on their chat and emailed directly asking who they are regulated by and how to make a formal complaint. They REFUSE to answer this. Total and utter scam, they have stolen £50 from me.

A lawyer will get back to
Me and I am waiting for a response

Great

My puppy was vomitting in the middle of the night and I noticed bits of rubber in it. Knowing that this dog will literally eat anything, I was worried about a possible obstruction. The vet was able to give me advice that helped me stay calm and know when to seek immediate attention.

We experienced a crippling issue with a download of a Microsoft product and couldn't get anywhere with it. The designated agent introduced himself, asked if he could have access to our computer over the internet, and went to work. He worked rapidly, interacted with a Microsoft agent, and solved the seemingly complicated problem. We're up-and-running now, and extremely grateful for Shefin's expertise. He was patient, courteous and obviously knowledgeable. We have found our "go to" site for future issues that are beyond our (limited) capabilities.

I never got to talk to anyone. All I needed was to correct the street number of the delivery. As a consequence I'm out $100. & my sister never got her valentines gift. Your system is impossible to work through to a satisfactory conclusion.

In trying to access the Reader's Digest website, you have to click on a security box to prove you are a human. The problem is I would click on the box and the software would come right back to the step to check the box.

My support person tried very hard to resolve the issue, but to no avail. I got completely frustrated with the whole thing and signed off the JustAnswer site.

I would recommend that the support staff use remote diagnostic software to log on to my computer to see what was going on and to resolve the problem directly rather than by asking questions by text.

Customer rep tried to be very helpful, but unfortunately not productive in resolving the issue. To top it off, Reader's Digest said the service was $1, but I just saw a $55 charge on my credit card.

I found out that chocolate in small amounts isn't toxic even to small dogs. My dog didn't get any symptoms from it and I was happy and relieved with the info.

Ryan was a good kid, but only gave me ph#s to call to solve my own problem! I don't know if this is solved yet or not 🤦‍🤦‍?

Thank you for having this app as an option to help our puppy. Surprisingly easy to use, fast response by vet, and very reasonable fee.

I registered and was charged $34 instead of $1
The first person to contact me was asking for a direct call even before responding to my question and the call was to cost $26.
I'm still waiting to see how this goes before I give further updates