JustAnswer

New tires and sensors in September no problems.then TPMS fail light came on in February...Belle tire replaced one sensor and problem resolved we thought. Then it came on again and Belle tire determined other 3 sensors were bad. Replaced them and problem went away for a day or two. Then the TPMS light came on again.

My TPMS warning light stayed on...then it went off. Then it went on...now it is off. Blake from just answer told me what options I had...Honda Diagnostic scanner was the main option. Now that the TPMS is working and showing all tire pressures I'll hold off on that idea. The actual sensors are either good or bad and the TPMS control unit does not cause them to fail. Also learned there is no separate fuse. Blake gave good advice and increased my knowledge of the TPMS sysyem.

The lawyer was very fair and experienced and I would have hired her if she was near me.

I experienced an error with my Brother MC-L8900CDW printer on Easter Day and Ashwanth actually called me on Easter! We solved the issue very quickly and everything was great.
Thank you so much!

Online vet was very helpful, especially since it was Easter Sunday, and an otc solution works well for now.

I was told a response would be received within 15 minutes and that turned out to be over 2 hours. The resolution that was sent to me did not correct the problem.

Customer Service kept telling me an answer would be coming soon, but never checked back to see if I had a resolution; I had to keep contacting them. I worked at a Computer Help Desk and I know the follow-up is very important.

I asked for advice about the Uber app. I was on my way to work and pressed for time. The expert was not able to solve my situation and I gave up (giving him a good rating because I was in a hurry in a bus and thinking the connection might have been at fault) I was expecting a charge of $2 dollars but was charged $68! To get an answer from them about this dispute they want me to give them $2 more! I now feel it's a scam so there is no way I'm giving them my credit card credentials and suggest you seek elsewhere for "expert advice".

I was transferred to JustAnswer from a Moen plumbing fixture chat site. I was looking for information about an installation problem with a specific Moen product. JustAnswer said that I would be charged a $5 membership fee and a $40 monthly fee thereafter. The answer from the plumbing expert was that I should submit a warranty claim to Moen. I wanted to share a photo of the connection problem that necessitated my call, but the attachment feature in the JustAnswer chat did not work--it simply gave the file size limit and did not allow me to upload a photo.

If the "expert" had provided actual expertise or if the site had permitted him to analyze my specific problem, I wouldn't consider the combined $45 fee to be unfair compared to calling an actual plumber. But it's unconscionable that your company is charging me $45 for what's essentially non-assistance.

I will advise friends and family members against having anything to do with JustAnswer, because for me, your "service" has been an utter rip-off.

The customer service rep told me that JustAnswer is a fee-based service and that I would be charged $45.

I was able to find the document that I need to protect my assets good information with in minutes. Thank you!

Needed some information on Power of Attorney. Paid a little extra to have a phone call and was so glad that I did! The phone call was immediate and in depth and was great to have an actual conversation. I'm sure I would have dated well enough with just the written consultation as I have many times in the past, but in this case I was able to have an in depth dialogue over a complicated matter and therefore have a full understanding.

I will let you know after I try to factory reset that he supposed to send me

I can do most basic electrical stuff; i.e., changing out a fixture and like switch for switch. However, when adding a different switch, such as a smart switch in which the terminals are different and the wiring requirement is a little different, I will attempt to figure it out, but when I can't this was a great way to get feedback regarding what I was missing in the process. This was certainly cheaper than hiring an electrician to do a simple switch change (service call and labor). I was connected with a master electrician, sent him a picture of what my switch and wires looked like and within minutes I had the "fix." Worked like a charm! (having a picture to upload so he could "see" what I was talking about was very helpful).

I've been concerned about my cat's behavior and physical appearance. Dr. Lewis answered my concerns. I'm grateful I used JustAnswer.

Ask about the vechicle took the time to come up with a plan and then explained step by step what to do and answered my questions along the way and came up with his recomendation.

They got me a 2nd opionin and this mechanic worked with me.

I went to a hulu site and some how got redirected to this site and they want to charge me $55.00 plus a dollar to reset it drop out now they are ripping you off

this site is a ripoff

When I went on your site it said the cost was $5.00 totally refundable, and then I was charged $55.00 out of my account. This was very disappointing to me.

I noticed someone hacked my old twitter account, and I needed to shut it down. Mike was quick, and concise with instructions.

Perfect

Gave me the the advise I was seeking with no hassle

Randall was very knowledgeable on my problem. He walked me through the fix that needed to be done. Works l in me s new one. Couldn't ask for a better experience.

Great easy and fast……………………………. I'm not writing a novel ok. Great service really

Very helpful

Older diabetic female dog on various meds. Concerned if there would be any adverse reactions. Dr John was very reassuring that things would be fine

The doctor explained me well and gave clear instructions about the treatment solutions.

We had an issue with the assignment of a probate administrator and wanted to know our options. The estate lawyers we communicated with were eager to help and gave us clear answers.

I asked the question, gave situation information and received an answer that was not even considered. Because of this answer I was able to confidently talk to the company involved and the matter was resolved the very next day!