JustAnswer

The lady I spoke with was extremely helpful. She gave me a clear path as to what I should do next.

Donald Wells did his absolute best to assist me after I messed up my Breville food processor - gave me all kinds of fixes to try. He was great!

Not again. I'm out $8.29 and got no food. I keep describing my experience and nothing happens.

I haven't got any good answers. I was told to go back to Jack in The Box & talk to the manager. He's the one I'm complaining about. He was rude, mean and disrespectful to me.

He explained the product I needed to solve the problem and told me where to order!

Matt called me in a very timely manner. He was knowledgeable and what he said sounded very logical. He was friendly and easy to talk to. I had a great experience!

My question is answered and communicated within 5 minutes. I was given several options to follow encase one didn't work for my situation.

I did not have many questions -- just needed to know how to get another copy of the 1099 for paying m 2023 taxes this year.

Yes,Thank you, for your help! But, the issue still hasn't been resolved. Cos, they've shut down their website.

Very helpful!

Sent a chat question to a mechanic who was "online". The interface said my wait time for a response would be 8 minutes. Twelve hours later, still no response. Instead of "Just Answer", the company's title should be "Just Sit and Wait for an Answer, Maybe"... And I'm supposed to pay for that? I can become a member to any number of internet forums and get that kind of treatment - free of charge.

Dr. Lewis answered my question in regards to my dog passing away. He explained it very well! I will highly recommend him

Im working with you expert on a very complex issue that is taking days to figure out. Jonathan has been awesome but we are not through yet.

The doctor called me right away he took the time to answer all my questions. I was very satisfied with the telephone call with the doctor.

JustAnswer seems to be gaming search engines so that when you want information from a company (such as AT&T or Apple, in my case), and you're not careful about what you're doing, you may get referred to their services. In my case, the JustAnswer consultant gave me an answer that was wrong, and following the advice provided, I wasted a few hours and had many problems that I could have avoided. Also, I only saw that I was going to be charged a €1 fee, but in fact I received a credit-card bill for over $49, and that would have been a monthly charge until I noticed and cancelled it. I caught it, and cancelled. It's not easy to cancel, in my opinion. The monthly subscription costing over $49 is sneaky, and was hidden in fine print or not mentioned at all when I filled in my information to get a consultation (answer). I consider JustAnswer to be a disreputable company, and warn against it.

I had a very brief online "chat" and realized I need to contact local attorney familiar with my city. Then immediately cancelled (or so I thought). The next day my CC was charged the expected $5… plus the $39 renewal fee. Had to call Just A to actually cancel "membership." Contacted CC to remove fraudulent $39 charge. Be careful!

The mechanic had a resolution ready, with diagrams. When I offered them to the dealership, they "suddenly" were able to get the valet ticket out of the HUD. Easily!

I would give 0 stars if I could. I enlisted this service to get an answer about a health concern with my dog, happily agreed to the $5 as I felt like it was fair for the answer I needed. I was surprised to see I was charged $40 on my credit card. Apparently by agreeing to the $5 charge you are agreeing to a membership ($35 a month) until you cancel. This is not explicitly stated ANYWHERE. In my desperation for an answer about my dog, I didn't have a chance to fully read the terms and conditions where this is apparently stated. It's horrible that this site is doing this to probably many people in need of a quick answer to a medical problem. Who knows if they even have real doctors or vets working for them. Oh, and if you ask customer service for a refund they'll insist they can't give one until you threaten a bad review or disputing with your credit card company. Watch out for this site.

Tom was quite helpful and resolved the problem. He researched the problem thoroughly.

Just go to a mechanic, it'll cost you about the same. I paid only for a guy to try and up sell me buy telling me that I need to talk to him which only costed more money. This website is fraudulent be the onset knows it that why he's too much of a coward to refund your money.

I could not have fixed Ford car without the instuctions provided. Not available from search engines, Saved $500

The question was quickly answered and made it easy to complete thetask I was working on.

My wife has dementia and she got onto JustAnswer web site. They took her money and refused to return it when I contacted them. They wanted to take control of my computer. I refused and I suggest you refuse as well. Horrible corporation. Fundamentally a fraud. Returns are impossible to get.

I received a one time offer per their chat agent for $1. When I out in my credit card I do They said it would be refunded. I stead They billed me 61 and won't refund saying I approved it. Bait and switch stay away.

I asked for a quote to ship a car to the UK and got a mechanic to repair a car?