JustAnswer

This business is a total scam. Do not enter in your credit card info! My bank alerted me to suspicious activity, otherwise I would have never realized that they automatically charged me for a $60/month membership without my knowledge.

I have asked them multiple times to refund the money, I was never told I'd be automatically enrolled in a membership just for asking 1 question. It might be legal, but its an unsavory and unethical way to run a business.

Very frustrating and expecting more payment because of your problem. No thanks, and I intend to discontinue Peacock immediately and will watch my shows elsewhere. Very disappointed.

Would have been expensive and I am not interested.

Even one star is generous... it is absurd... Paid £ 21 and got nowhere... When I tried to log on to my account ( which you have to set up prior posting question and paying) and it denied access... Bottom line is... Please stay away from this crap service... absolute 100% $#*!!

This company discloses nothing and uses there policies to screw customers out of money. It's not a small once time fee and they will hide behind their "policy" but happily end your "membership" after screwing you over and not see your money again.

I am extremely dissatisfied with this service. The registration was supposed to cost only $2, but I never received any confirmation via text or email. To make matters worse, they charged me $66 without even giving me the opportunity to chat with a doctor. This experience feels like a scam and is highly disappointing.

I chose to have Dr Denny call and could not be more grateful. She calmed my fears and saved me from a very expensive vet visit with a few minutes of her time. She never rushed me or gave canned advice. And we are both doing much better thanks to her.

It's a website making money from people who are just trying to get answers. They say $5 and keep charging you $60. I you are not checking your credit card every month you are screwed. $360 total they scammed me out of. And when you call, they will tell you there is nothing they can do. I hope you loose your ##### for running a "Business " with this mindset. You are not different from any other Internet Scammers taking peoples hard earned money.

Much like some of these other complaints I literally wanted to pay to have one question answered. The representative told me that I could join for just $1 (I have a screenshot of this conversation) and sent me a link to fill out. They then freeze all communications via the chat until after you fill out the form. They then made two separate charges one for $1 (fully refundable) and one for $28 before allowing communications again. The $28 is a monthly membership fee I did not want. They simply responded that they will cancel my membership and once again froze communications via email or chat. When I called to request a refund I was told they will not issue any refunds on the $28. I even offered to pay a fee for the one question I was posted and was still refused. I would strongly discourage anyone from using their services but if you do, do not believe that whatever small $ amount they tell you it will cost will be the only fee you are charged.

They give you the impression that you're going to get an answer for five bucks but instead they trick you and charge you $46. Unscrupulous people like them have a special place in hell for p r e y i n g on people that are in a tight spot anyway. It makes sense that they're from California..

These people are white collard thieves giving you the same answer you can for free on any search engine. They false advertise Showing a big dollar. I. e.$1 for a trial period. I opted to cancel the same day within minutes. I have a confirmation email to prove the cancelation was just minutes apart from when I opened the email they sent me. They still charge you the monthly fee just for opening the email. Other great resources instead of using just A holes. Chegg, Quizlet, Study. Have outstanding service and I was never ROBBED by the credible ones mentioned. Thanks/ Beware internet bandits!

I did the trial offer and got back what ended up being incorrect answers and so I tried to cancel, within the 7 days. I thought it had been cancelled but received charges anyway. Tried to resolve it with customer service to no avail. Their Chat Center gave me nothing but company configured responses and then ended the chat even though I had more questions. They basically said too bad, we don't do refunds etc. I'll advise anyone to avoid their service.

We purchased a used car and the cruise control went out the next day. The mechanic wanted to talk above our head with his explanation of additional repairs needed and your Chrysler mechanic asked 3 questions and explained what needed to be done very quickly! Thanks for saving us big dollars.

My oven did not stop making a musical note noise that is in the program. I thought I was going to have to purchase a new control panel [about $350]. The technician suggested to try an easy fix first; turn the breakers off for 5 minutes at restart]. Well I did as suggested and it worked. Problem solved.

I really like this app. It is super convenient to have an expert in a certain field at my fingertips when I have a question or concern. I usually use JustAnswer before following up with my GP if necessary. Well worth the money.

They said it was a one time flat fee to answer a question. They have since been charging me $35 a month. I disputed with my bank and had to cancel my debit card and order a new one.
I should have known with the initial charge when it was put in and taken back out six separate times, and Wells Fargo texted me about possible fraud.
Steer clear of this website!

A family member had a very serious recent legal issue that had the entire family upset. I was able to go online and speak to a criminal lawyer and within minutes we were all able to breathe a little easier. A few days later, I asked follow up questions on the same issue and again got a speedy educational response, both times from a lawyer named Zoey. Had we not spoke to Zoey, who knows what mistakes we would have made in the beginning that could have caused a bad situation to be much worse or even wound our family member in jail. Thank you JustAnswer for your help. I will not hesitate to come back if I have questions.

Very convenient, very professional! Best money I ever spent and if you don't want to type to talk on the Internet or email then they offer a phone service to it it is simply an amazing concept and everybody should know about this

This is an amazing idea! I was looking for legal advice in regards to my living situation. The lawyer was unbelievably good. She asked a few precise questions and guided me right away. I'd definitely recommend this platform to my family and friends!

I spoke with Joyce in Consumer Protection after paying $69 to upgrade from text to phone. Worth every penny. Joyce listened to the complexity of the problem, was supremely knowledgeable, suggested several different ways of approaching a solution, told me who to call, and was patient with my frequent interruptions and requests for clarification. Lastly, she was not in a hurry to get off the phone, very helpful when you are struggling to frame your question. This website offers a very impressive public service. The $69 call is worth saving up for.

I get nervous when needing to call out a washing machine repairman. So I decided to do it myself. The cost was stated up front and the expert got back to me very fast so that I could make the necessary repair, which ended up to be easy after being told what to do. Also, the expert stated things in a simple, uncomplicated way so there was no guessing. I would call again. But I don't want a long term contract with them. Just pay as you go.

I could not believe how quickly an expert came online to answer my question about a new appliance I had just had installed. He knew exactly what I was asking, gave me some quick, thorough advice and I was back in business. I will use them again!

I've been doing income taxes for 10 years. Every so often I run across a client that has a tax problem that I is over my head. With "Just Answer" I know I can depend on them to give me the correct answer. They not only tell me what I should do, but also give me step by step directions on how to file.
I always get a response within 24 hours. A couple of times I spoke with them on the phone and they are really patient.

Woody helped me to sort out a tricky problem with my Maytag washer. I am pretty handy, but needed his input to diagnose and treat it. In the end, I will end up spending $120 compared to about $450 if I had engaged my local appliance dealer.