JustAnswer

I've only used it for a few hours just to figure out some things. I can honestly say that it really is any amazing app for anything. The doctors were really sweet and I even asked them for advice that was so out of topic from the question I asked initially. Regardless of it being so different they listened, despite it not being a medical problem. They have helped a lot and actually made me realize a few things. I can honestly say it was worth the $5. Thank you.

My stray dog we adopted was diagnosed with heart worms. I didn't want to spend a fortune keeping her at the vets for so long. Plus I was worried she would be sad and anxious thinking we left her behind. I called to see if we kept her in a kennel during the day and the kids rooms at night if that would work without as much risk. He put me at ease that if i did that since she is young, she should be fine.

First time user of Just Answer and really didn't feel good about paying for a service and not knowing the level of support the site provides.
Like I said, I never used it before, but I do all of my own repairs on my cars and boat, so I can communicate with the right language and also know if the person offering assistance knows what they are talking about.
I explained the issue and provided my 2-cents to the problem. The person on Just Answer was quick to not only provide the needed information but also a full drawing showing my system. I was able to fix the problem without any further assistance. I'll use it again, not sure about the tipping thing? I felt I already paid for the service.

Professional Team of People!
Young Men and Women doing a great job! I totally enjoyed the service that was provided to me when I needed help with my Ipad. They went over and beyond to make my problem their problem!

At first I thought I was on a Maytag site. By the time I finished asking my question they informed me that I just had to pay a five dollar refundable sign up fee and then o would get an answer. I figured what's five dollars? I even tried to find the catch in their terms and realized that I was entering a membership. I figured they would charge me 5.00 a month and that I would cancel immediately after getting my answer. The guy really did try to help- he was nice. But he was just reading from manuals which I could do as well. Ultimately I had to call a repairman. When I read the email they sent me it became clear it was a five dollar start up fee plus a 30.00 membership. When I called to cancel and explained that I signed up because they said it was only five dollars they directed me to the terms …. I can't say I read every word but if it mentioned 30.00 I didn't see it. Either way they do a bait and switch.

Richard was so helpful and so patient with me (not so technological savvy blonde) and he saved my Samsung S7 from being thrown against the wall. Recommend this service to anyone experiencing problems with any device. Thank you so much.

The explanation about payment was very confusing. All I remember was seeing one dollar and certainly not that I was signing up for a long-term or even limited relationship. Trying to get the payment reversed seems to be impossible. I've seen a lot of ways in my 83 years to rip people off, and this was the worst I have ever encountered.

I was sucked into paying $69 when I thought it would be $5 just to text chat with an expert and then more fees to continue. I contacted the site immediately for a refund and canceled my account, but have not received that yet. The person in the chat when you go to the site was very misleading!
They got me a refund the same day after some emails back and forth! I think it probably works for some things.

Great resource for pet emergencies. Very pleased with the prompt response for my old choc lab who was constipated. I would recommend this site for anybody who wants fast and reliable answers for their pets medical condition. Thank-you very much.

I needed to ask a question re Virginia estate law. The Lawyer who responded was not licensed to practice in Virginia and could not answer, except to say most states are similar. After posting our question, the website apparently locks you in to a yearly membership. I was able to cancel after two months but, a complete waste of money. I have no emails or receipts stating I agreed to a membership and only noticed the charge on my credit card statement.

Just Answer is a money-grubbing Scam.
I had a hard drive crash on my computer one day. And searching for help, I mistakenly got directed to Just Answer, when I was looking for Microsoft Help. They did not know more than an online search could yield and they charged me 47 dollars for it. I thought I stopped the service, but they continued to draw money from account until I cancelled the account connected. I asked them for a refund but they never replied.

I got an urgent call from someone claiming to be the internal revenue. Told me I had a lawsuit against me, and a warrant out for my arrest. Knowing all to well about scammers, I immediately got in touch with Just Answer. They put my worries to rest, and made my day. If you need answers to just about any question, Please give them a try. Barbara

The vet knew exactly how to help my pup who ate five jingle bells. A couple days later, and the bells passed without incident, and without costly unnecessary bills. Thank you so much for providing this service and emergency advice!

After searching the web for an answer to my question " how to adjust drivers door on a 2003 dodge ram 1500 quad cab" and finding no help, I came across Just Answer. They hooked me up with a mechanic who saved the day. And no my truck door closes properly. Thanks Just Answer! I would use them again if needed. Thanks

The response we got we tried, but it was generic. I had thought about that same resolve, but didn't think it would work on our product. Not too impressed. I will call my cc company if my charge isn't refunded.

JustAnswer immediately responded to my inquiry. My puppy had swallowed two pieces of chocolate. I got a message describing risks and actions to take, followed by a phone call where I was allowed to ask many follow up questions. Excellent!

Bill answered my tax question which required knowledge of California tax law. No internet search, or even California Franchise Tax website, gave me the information. It took a while to receive an answer, but the wait was will worth while.

Over the course of two days and much troubleshooting, working with my expert, we were able to restore and resurrect my wife's comatose iPhone, using her hotspot, since we live in the country and do not have wi-fi; great service!

By far the best advice I received online. I would definitely recommend JustAnswer to any way that's needing Legal advice. The Lawyer even gave me a call on your phone which made me feel even more comfortable explaining my situation.

I used one time and didn't even get the correct information! Then, I was billed again for no service the next month! I Next to impossible to get a refund! As soon as I requested to speak with someone in customer service, it was all crickets! Scam!

I used this app once. Did not realize it was on a monthly basis. I'm on disability and a fixed income. I was charged 5.00 at once, then 46.00 in seven days. I thought that would be it since I had retained a lawyer. Thirty days later I was charged another 46.00. That was a very expensive one time question. I immediately called and asked them to cancel and remove the second 46.00. They said no, even though they could tell I had only used it once. What a $#*!ty thing to do. Will never recommend this site or use it again. It is definitely not worth it.

All of our concerns were answered to our satisfaction. We have additional test to check on however and if system appears to be working properly we'll move our skylight to a different location.

I asked for help for tech problem.while I was happy with the problem solving they charged me for a years subscription with out my permission.when I called to cancel they said they would refund my monet but months later they have not... watch your credit card closely with this business.