JustAnswer

Earlier this week one of my cats had eaten something that i thought was poisonous and i was panicking because it was late at night just before we were about to go to bed.

I was googling what to do and landed on this site and ended up speaking with one of the vets and she was able to walk us through how to treat our cat and get her to throw up.

We're eternally thankful for the help.

The clarification, concerning a recent diagnosis from a new therapist, I received from llw26 put the entire matter in a healthy perspective. Having BPD, confusion can distort reality. Since she answered the questions I had about the diagnosis, I have the insight, from freedom of doubt, confusion, and panic, to look at my situation with clarity and perspective. Without those traits, I doubt I would of continued therapy of any kind. It was well worth the money to have the peace of mind.

It says on the opening page to join for just 1.00 I was excited because I wasnt going to pay for an answer but 1.00 is okay for me. The answer they gave me didnt help me in the least. I open my statement and see I was charged 37.00 + 1.00! I quickly contacted them through chat and the person sent me a link to the disclaimer they have on the payment page and tells me that they charge 37.00 membership plus 1.00 joining fee and I cannot get a refund. I was very upset and started telling her that its not nice to deceive ppl by writing that they can join for Only 1.00 and tho they make money like this by people like me who dont realize that is still not an honest way to do it THEY JUST ENDED THE CHAT ON ME!

In short, their site is very deceiving so be careful with what you do and I dont recommend it.

I created an account with justanswer to fix an issue with my HVAC. During the signup I did not see any option that was given to me that I was signing up for a monthly membership. After a week I was charged $28 without my consent. Looking at the complaints here I can see they do it regularly and they use deceptive tactics. I am not going to be doing business with such a company in future

My need was to understand the new jargon, new technology with obtaining a new desktop PC. JustAnswer provided the right person who provided clear answers and even recommendations. I am now able to wangle with the manufacturer on what I want and what price is best. The response time was very good. Thanks..

I chose to visit by chat. The visit to Just Answer lasted several hours. I was walked through my problem step by step. Try this - then that. Nothing seemed to work. Then the advice given got to be above my skill level so l had to end the session. However, l have printed the entire chat session and now am at my speed trying all the suggestion given me and hopefully one will solve the problem.

I needed legal questions answered about evicting a tenant in California. All the resources in my county of Sacramento are strictly for tenants, not landlords. I needed help! A friend found this website and within 30 minutes I was done, questions answered! The attorney was amazing. I will use again in the future!

I did submit a question for $1 and i get an answer from them in a minute, but you have to be very careful! They will charge you $50.00! Yes, according to them, you will start a free trial for $1.00 but within a week you need subscribe or you will be charges $50,00. Ok! So when i called the customer service told me that we send an email reminder! Guess what no they didn't and when i asked to be refunded specially in those days, they say they can't help! So it's scam! And big scam! I did ask for cancelation email and i did receive it finally! They rip you off! You took my $50.00 and i am going to keep on writing a bad review! Be careful

Gave an excellent answer. He was polite. He was thorough.

I needed an answer for a quick problem solve Done! Excellent. NOW, HOWEVER, they continue to charge me $34. Per month! And to speak to them about it, they want to charge my credit card again! Shady AT BEST

I tried the trial when I was having a problem with my John Deere Tractor and was so satisfied that I joined. Since them I needed addition help on how to replace the battery on my Surface Pro 3 and got an extremely detailed instruction on how to do it andt also an offer to purchase all necessary tools.
I look forward to continuing my subscription. I rate this service with 5 stars.

This is the second time I have used this service. One was to a vet for a very ill 12 yr old schipperke
This time it was to a Doctor about swollen, very itchy, lower legs asking if it could be my increase in Iron pills.
Both the Vet and the Doctor answered very very quickly, very accurately and especially with compassion and not at all making me feel stupid for asking the questions. Thank You- I will certainly use this service in future when necessary. Deb Eckstein

Terrific individual caring about the issue
Thank Michael

My eye is bothering me and I asked a simple question. The lady told me it would only be a five dollar charge and it would be refundable to sign up. I figured I would be charged once. I excepted the doctor another fee so when she told me it would only be five dollars to sign up of course I didn't read the information because my eye is bothering me and I took her for her word lo and behold. It's a $46 membership fee. That is not refundable when you sign up. Make sure you read the fine print actually save yourself the trouble and just find another doctor and other source of help!

I asked a question about investment advisors. The first so called "expert" was totally useless. I rated her low. I was offered another "expert" for free since, I guess, I am a new potential customer. The second guy was GREAT. A TOTAL turnaround from the useless first person. So give it a try. And don't be afraid to say someone stinks.

They are preying on the desperate by telling you they there is a small amount payable and an expert will answer.

Once they have your card details they deduct a small amount and another massive amount without authorization.

This supposed massive amount is a membership fee and apparently is displayed everywhere on there website.(double and triple check with fake accounts it is not discussed or displayed)

They are refusing to refund my money nor can they provide me of where i accepted the terms of the membership which was NOT discussed or agreed by me.

Got exactly the information I wanted in a very quick and useful conversation. Thank you!

Great - I had a very good experience. He solved the problem

great

Excellent, all of my issues and concerns were addressed.

The vet ordered steroids which concerned me, as he was drinking 3-4 or more gallons of water/day. I asked the veterinarian on line regarding the dangers of steroids and what was necessary. My answer was quickly received and was very helpful. Thanks for the Veterinarian who helped by explaining the treatment and made me feel more secure.

This website is deceptive and misleading. It considers anything you type when corresponding with the bot a question, whether you ask one or not. The $5 fee you agree to ask a professional a question is truly a $30 membership fee, instantly. As you realize this and try to navigate the site for support, you will consistently get a 'BAD REQUEST Your browser sent a request that this server could not understand'. If you're able to contact anyone, you do not know if it's a person or a bot. I canceled my 'subscription' before I ever received any service. I'm currently trying to get a refund and running into dead ends. Don't go to any link that takes you straight to a bot. You do not get any billing information.

I visited this site by doing a internet search and I'm so HAPPY I found it. I had questions concerning myself and my puppy. Both doctors I was directed to answered my questions very satisfactory, while they also were caring and understanding. I would definitely recommend this site to family and friends. I bookmark the site in my favorite so I will have it, just in case I have more health issue concerns and want knowledgeable, caring answers fast. While being home, at my convenience or no matter what time it is day or night. I wish I would have known about this site long before now. I honestly wish it would be as easy to talk to my personal doctors, as it was to the doctors I connected to on this site! :o)

The tech's diagnosis was right on. Between his words, and other's analysis of the same problem that I was having, my refrigerator/freezer is all fixed. I fully intend to you justask.com to help solve any more DIY problems that I might encounter.