JustAnswer

I asked one question 4 months ago. Checked my bank statement and found they have been charging me a monthly fee. Beware this company which is inertia selling its monthly charge.

I asked a question for $0.99, then a bot (chatbot machine) started a cycle of nonsense responses and questions that were repeated again and again, those cycles made you click on links and generated new unauthorized charges. In 5 minutes, they made a charge of 64 dollars, without even asking! I did not get the answer to my question. They send you emails, if you click on reply, they will charge you... I contacted my bank immediately to start a dispute and to cancel my credit card. Afterward, I received daily emails with a simple answer that you can find on google, It did not seem to come from an expert. THE ONLY THING I WANT now IS DO NOT CHARGE THE 64 dollar, I assume that the 0.99 dollar was because I was stupid to trust this webpage that many innocent people trust the first time. Why do they need to generate an extra charge that was unauthorized... if this is not a SCAM, then what scam is it?

My questions were answered faster than expected. It was a very easy process which is good for me. I am new to computer stuff. The expert was wonderful.

Randall was very helpful and knowledgeable with regards to my RV air conditioner. Issue. We narrowed it down to a component part I am still looking for, as the unit is from 2004.

Dr. Mark was knowledgeable and thorough, provided the information we needed to address my wife's medical situation. I appreciate his concern and quick response.

Caleb McBride did a great job of answering a Partnership tax question in 24 hours or less! I will definitely be using them again for future questions!

I, ve been getting sweepstakes from lottery in midriff Spain, telling me won 5,000.000- and asking to transfer wire acc. To send the money is this a scam?

I am writing this review to raise awareness and warn fellow consumers about an online scam website that I unfortunately encountered. It is crucial to share my experience to prevent others from falling victim to this fraudulent platform.

I came across the website JustAnswer (diverted by google search) while searching for Kohler's part number. At first glance, it appeared to be a legitimate and trustworthy site, but as I proceeded with my transaction, it became evident that it was an elaborate scam. Here are the key issues I encountered: ---False Advertising: The website used misleading and exaggerated claims to lure customers into making purchases: only $1 membership refundable but start charging $30 per month, they don't provide customer service on their website, never received any an email confirmation or any detail about membership. Despite reaching out (sales team,# to join the membership) to request a refund or resolution, I received no assistance or cooperation from the them instead arguing.
Any legit company will refund the charges as i newer used their service.
Remember, it is crucial to report any fraudulent activities or scams
Stay vigilant and protect yourselves from online scams. Together, we can make a difference.

I am amazed at a technician's availability. I have repeatedly asked questions, days after the first problem arose, and someone answers them--all for my one fee. I will continue to use this resource.

Asked doctor question basically told me that's what happens when we get old. I'm in my freaking 30's! Waste of money and time. Disputing it with my bank. Scam company. 0/10 do not recommend!

Stay clear from asking them anything or you're more than likely going to regret it!

Yet another disgusting money grubbing corporation who manipulates users by giving a short 'trial' and then slips into the tiny terms that you've signed up for a ridiculously over-priced £35pcm - They are so vacuous they don't even know the exchange rate between pounds and dollars - so they charge the same to everyone and just flip the currency symbol. They also can't be bothered to know where their customers are coming from as they told me I was being charged $35pcm when I contacted them for a refund after I'd realised I'd been enrolled in this pointless trivial response should-be-illegal 'company'.

I mean the worst part of all of this is they don't even provide decent people to answers your questions, I mean it's pretty bad when a site called 'justanswer' can't even do what's in the name very well!

They are also falsely advertising their reviews on their website as all 5 stars. This makes me question if any of their positive reviews are legitimate or if they've paid for them. I've attached images to show this lie.

I guess that's why they have to trick people into subscriptions!

I am very upset with this service and it is total rip off. Do not ever give them your card since they continue charging you even after you requested cancellation.

I received a quick and accurate assessment of my "Complicated" problem.
Which turned out to be an easy obvious fix. Dah My bad. Over thinking for the worse.

Their efforts were certainly not diminished by my finding an answer to my own question before they did. Sometimes I just get lucky when researching "government stuff!"

They trick you with a "fully refundable $2 fee" & then charge you more fees! And don't even answer your questions! Disgusting liars. Never ever use them!

Chris did a good job getting back to me. His answer confirmed my suspicion. This will help speed up time in finding the issue with my Jeep. Thanks! Mark

This is the fastest and most economical way to solving whatever problem that may arise
Unexpectedly. I have used this service twice, both with excellent results.

These people are criminals. I deleted my credit card info from their site when I quit but they kept charging me. The advice was weak "... see what happens". Don't waste your money with these fools!

Asked about cat being sick never got an answer pet died over long weekend charged me thirty dollars so lost my best friend. Whole pet system $#*! couldn't get him in any emergency vets either

Pete was so patient and persistent: it took us one afternoon and some time the next morning, but my Thunderbird app, which seemed dead, awoke and is working perfectly because of Pete's help.

Paid my $61.00 ($1.00 membership fee and first month. After posting my question, waiting an hour, we were told to contact a local attorney. Some assistance!

As usual my cat's emergency never happens during standard vet operating hours. I am happy to have saved hundreds of dollars and also put my mind at ease.

Please don't fall for the $1 fee before getting an answer. They will charge a big amount with telling you to create account and sell you month membership.