JustAnswer

Rather quickly the technician identified my problem and offered a quick inexpensive solution to try and if that didnt solve the problem he offered another fix requiring changing parts.

I couldn't be happier with the service I got from JustLaw. It was thorough and timely and RIGHT ON! I now have the knowledge on how to proceed with a legal matter; I will sleep much easier tonight :) Thank you, JustAnswer!

I had a question and JustAnswer troubleshooted and walked me through my solution. The instructions were easy to follow and solution was in satisfactory tome

Shocking experience from a "legal" support. They said they would charge me $5 for a question being answered and then had hidden T's & C's that also bill you for a month's membership. My question NEVER got answered, I just got the headache of having to try get my money back.

The support box locks and you're unable to ask any further questions for help. Then when you follow the maze to try find support again, they tell you that you're stupid for not reading the T's and C's and advise you not to give credit card info out online. ONLY SOLID LEGAL ADVICE RECEIVED!

They will give you money back after trying to sell you a whole story as to why they aren't a scam and who has supported them. After then belittling you some more, they will keep trying to tell you that you consented to pay them.

Insist. Insist. Insist. And eventually you will get a full refund.

Absolutely shocking - I wish I could give -5 stars! This company shouldn't be allowed to operate. And anyone who advocates for this phishing practice is absolutely shocking too.

Don't use JustAnswer. Once you give them your credit card number they pull the money out even before they give you a answer. They also put you on a page that gives you three options on how much you want to pay for their service a month. They have it fixed so you have to choose one. Then your stuck. They say they have a chat line. THERE IS NO CHAT LINE. After several phone calls all you get is recordings. NO PERSON ANSWERS THE PHONE. Email is AUTOMATIC RESPONCES. DON'T DO IT, IT'S A SCAM

I asked a question about a possible injury to my dog's paw. I was immediately and repeatedly told that it was a malignant tumor that could only be removed via surgery. It was a foxtail in the top of my dog's paw and was immediately treated and corrected. I immediately cancelled my "membership" and was still charged for the following month. I then cancelled again and yet my bank account was charged for that month too. When I called to find out what was going on, I was told that there was no record or any cancellations (this was later changed after I read word for word a text message that I had from them) and that, despite this, I am not entitled to a refund. I asked for additional contact information at their company and was told that none existed. DO NOT EVER USE THIS SERVICE FOR ANYTHING!

I was having difficulty troubleshooting an electrical problem on my Jeep. With help from a Jeep mechanic on Just Answer I was able to isolate and repair the problem within minutes.

You call and then you will be asked for the aspect of your question - then details and some 10 min. More Q&A then sent to fill out a Credit Card info for $5. When done a new page appears and then asked for the aspect of your question - then details and some more Q&A then send to fill out a Credit Card info for $1. Then asked for the aspect of your question - then details and some more Q&A and although I clearly asked a question about repairing my truck and gave all of the symptoms and details and wanted a mechanic, a lawyer came on line to start the whole FU__NG THING AGAIN. VERY UNPROFESSIONAL THEY NEED TO CALL THEMSELVES FOR A NEW WEB DESIGN It is like a deranged psychological experiment to determine the greatest level of consumer patience. (imho)

I've used Just answer probably over 20 times in about the last 8 years. Generally it's been between fairly helpful and very helpful. I use it mostly for legal advice, tax advice, and financial questions.
Generally the experts have been reasonably quick, pretty helpful, and sometimes VERY patient in answering my many follow-up questions.
Got help for a tiny fraction of what it would cost calling or walking into a lawyers office.
One possible downside is in contacting a lawyer your conversation is NOT (unlike contacting a lawyer directly outside JustAnswer) protected by lawyer-client confidentiality. So, at least potentially, if you revealed something on just answer that could damage you, it COULD somehow comeback and bite you.

Sometimes I' e had trouble in ther interface finding the topic... that I KNOW is there... to post under. And not always clear to me if and how I have a chice of whjc expert to toss my question to

I like very much (comparing this service to getting legal help on LegalZoom) that you get WRITTEN responses, and there's no clock ticking on my interchange with the expert.

A legal question needing answered as I couldnt get it out of my mind at 9pm, 10 Minutes later I had my answer and my mind put at ease. Great service offered.

I needed an answer to a business question and came across the website upon Googling the issue I encountered. Easy, fast, efficient and accurate! I would not hesitate to use it again.

I'm a business owner and a client accused us of making their car sick. A quick $30 consultation eased mine and the pet owner that the product used couldn't have caused vomiting.

I was feeling really low and anxious and spoke with a fabulous doctor who reassured me and made me feel safe and calm. A fantastic service, there when I needed them. Couldn't recommend highly enough.

I wasn't in big hurry to fix as it's spring. Thought I would try to fix myself. Furnace would light only once in a while. Tech told me to sandpaper flame rod clean. Problem solved.

I had a cooktop control problem. An explanation of the problem got me a quick and correct reply. Where to find parts, etc. I was able to have local help to actually do the work,

First I was scammed in to paying $46 when told it was only $5 then I cancelled and they said I didn't and charged me again and wouldn't refund even tho I called same day. And they are very rude...

ARIC WAS MY TECHNICAL PERSON AND I FOUND HIM TO BE VERY QUICK TO RESPOND TO MY QUESTIONS WHICH I SENT HIM ONLINE. I PAID THE $5.00 ONLINE HELP FEE. I DID NOT SPEAK WITH HIM IN PERSON.

HE WAS VERY HELPFUL RE: MY PARTICULAR PROBLEM AND RESOLUTION.

I AM VERY SATISFIED WITH ARIC. THANK YOU!

The lawyer John Melis was concise but thoroughly explained what I needed to do, how to do it and what I should expect from the outcome
I will definitely use this service again and can highly recommend John
Thank you

Brandon was sharp and accurate with his tips. Really helpfull resource. Did not take more than 3 minutes I was alive on a chat with a real person, not a machine! Thanks Brandon

I received a email from one of the sales people on POSHMARK, she said that garment bags was going quickly and if I wanted them I need to purchase them now.

I had already purchased the bags, so I went the customer complaint page to fill out a request to remove one of the charges.

Somehow I was redirected to Just Answers, I was not aware that I was not on the poshmart site anymore, I told them that I was charged twice for the one items.

When Just Answer asked for my card security code I thoughts that they were going to refund my money back to my card.

So I told them that somehow I were on the wrong website, they said no problem they will work on getting everything fixed.

By this time I received a text from the sales person and she removed it extra charges.

I am now aware that I am on the wrong website and had been misdirected, and told them that.
I ask them what are you talking about and how are you going to fixed anything.

I didn't know that I was joining a membership, no one said that I was joining a membership until I told them that they I was on the wrong website.

Just Answers emailed me letting me know that they have refunded my $46.00 dollars back to my credit card.

They say they understood that I thought that I was on POSHMARK. And this is why they refunded my money back.

I was provided valuable info to help me understand how to handle my situation.

THEY NEED TO ADD A ZERO STARS, ONE STAR IS A COMPLIMENT TO THIS SCAM ARTIS. THIS SITE IS A TOTAL SCAM. THEY LEAD YOU TO BELIEVE YOUR INITIAL CONTACT IS ONLY FIVE BUCKS. THEN THEY HIT MY CARD FOR 60 BUCKS A MONTH FOR TWO MONTHS BEFORE I CAUGHT IT.
IT IS A TOTAL SCAM. IF YOU NEED LEGAL ADVICE FIND A REAL LAWYER AT
MARTINDALE-HUBBELL

Agent helped me to understand how to fix it. After one video, I did the repair!