JustAnswer has a rating of 4.2 stars from 7,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service, and phone call. JustAnswer ranks 1st among Question And Answer sites.
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This company responds to reviews on average within 3 days
Joshua gave me excellent advice and information on how to fix our plugged up toilet. He was patient and explained the different techniques and possible reasons we had a problem. And this 83 year old female did it! Thanks!
Trying to find a wiring diagram for my 2021 Ford Ranger. Was sent nice colored schematics, which turned out to be incorrect. In all fairness, the Ford dealership didn't have the right schematics either. Nothing seem to match the vehicle. We identified the proper wire by using the pin that it was attached to rather than the color of the wires, which were not correct by either person.
I received the. Text from the Vet Dr with in reasonable time and very helpful as well. Thank you.
I didn’t choose them, i google side and that the first came up just answer page,when you in desperate move you try any thing see it work are not.
Thank goodness we used Just answer! Our chocolate lab swallowed a peach pit and your vet told us just what to do! Thanks
Haven't had it fixed yet but Evant seemed to know his stuff. The only thing that idk will be fixed is the issue with the coolant temp staying between 190-200 and the fan clutch sporadically turning on and off no matter what the actual coolant temp is.
Mainly to see if my assumptions were correct about this problem. I still think there's an issue w/the thermostat but will have to wait until it's in the shop. It's a very strange problem that I've never encountered before and I've been driving for 30 years.
Anil really helped in recovering my email and I truly am grateful! JustAnswer is a great online service and will definitely use it more often!
Since Microft doesn’t have customer service, I had to go to JustAnswer and they delivered!
I had seen a similar question from another person and wanted to follow-up with a similar question. The expert appraiser did a great job once I uploaded some photos. Nice work.
Saw the exact answer I was also seeking and wanted to follow up with my own question.
The doctor was great. The only way in my opinion to elevate this experience would be the ability to go further into depth and have more of the doctors attention. I understand for $5 per person he has to chat with multiple people at one time. He did great he's just spread a little thin.
I was facing a lawsuit over money borrowed during Covid layoffs. The attorney listened to my questions and answered quickly. It is a great relief to speak to someone with knowledge and expertise. Don't hesitate to use this service.
Found it searching on the internet.
Dr. Mike is outstanding and very knowledgeable. He is very kind and understanding. He answered all my questions about my chicken. I would recommend him to anyone.
Because I was looking for help.
I was not happy with my results, but it gave me the information I needed. Thank you for your help.
* JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was told that I needed to include form SSA 44. But that is for life changing alterations. That's not the form I need it. I found out I needed SS a 561 -U2. It is a request for reconsideration because of them receiving from the IRS the wrong adjusted gross income because I had filed an amended 1040 X. My adjusted gross income was 6500 lower on the amended form.
I filed with Social Security three times and been turned down each time. Since my adjusted gross income was lower, I should’ve had a lower.IRMAA to pay for my Medicare.
My poor little kakarriki had egg stuck to her so did a google search and found this service that's 24/7 and got help she finally got the egg out and now she is very happy and active like before all thanks to the advise the veterinarian gave me we both thank you
Google information showed that it was 24/7 and could get help which I did
Dr. Altman very quickly responded to my pet emergency (within 2 min, he contacted me and started assessing the situation). My dog ingested allergy medication, and Dr. Altman quickly provided guidance and next steps. I felt very comfortable and confident in his responses and advice. It was amazing to have expert advice in just a few minutes, such that I could take the right steps to ensure safety. Dr. Altman reached out the next morning with a friendly text asking for an update to see if my dog had symptoms and/or if I had questions. Super nice follow up, that was very much appreciated. Great service, highly recommended.
A friend used JustAnswer for legal advice. I googled “poison control pets” and Just Answer came up in my search. I gave it a try, and happy to have found/used the service.
Kathy was wonderful to talk to. She's very caring, knowledgeable and very easy to talk to as well as gave easy to understand her answers to my questions/worries.
I needed help quickly but also didn't have a way to get to an Emergency vet.
He let me know that is was probably the motor that had taken a nose dive in my ice dispener.
It was there.
The expert was very caring and dedicated. The answer was clearly stated. I had a great customer experience. Thanks.
I can't say if the advice solved the problem yet, but it seems relevant. The response was delayed a bit so we had to leave the worksite before it came in.
JustAnswer seemed to be a good way to get specific info on a problem rather than exploring a multitude of generic information.
Jon was very compassionate, thoughtful and thorough as he helped me navigate my concerns about my current marital situation.
I felt heard and understood.
His answers were clear and informative.
I was looking for free consultation about my legal separation and divorce questions online.
Myself not knowing what to look for he told Joe told me everything. When a repairman now comes to fix it I know what to tell him or her what we think it is so they can look there first
Just started using it and so far it’s been great
The lawyer was extremely nice and understanding and very helpful regarding my questions. They responded immediately and where able to put my mind at ease
I didn’t want to have to pay a lawyer a lot of money just to ask one question
The experience I received was excellent and very quickly to respond back. Very helpful. Would definately use again if needed Replacement microwave plate will be here in a week.
I saw it and wanted to make sure I got the right replacement plate I needed. The redoknd was immediate.
The professional, James, recommendation was a very good idea. I plan on looking at the change when my daughter is finished with her current camping trip.
Looked like a reputable service and appears to live up to that.
I am amazed at how easy and helpful this experience was. I got the answers I needed and the whole process took only 15 minutes. The expert I connected with was so kind and helpful.
I got canceled on twice for an in person visit at an office and decided to try an online resource like JustAnswer
Many thanks to Lawyer Patrick. I can breathe a little with the advise given, I was really stressed.
Was on Google for answers and not much help and then I came across just answer, what a blessing.
Dr. Mike was very helpful in his advice for my chicken. She showed troubling signs start with comb turning black in spots. It's springtime so no frost bite possibility. Progressed to closed eye. Then both eyes.
Dr. Mike was contacted when one eye was closed. He asked thorough questions and gave me several sites to acquire different meds I could choose to try. The resources were fab.
I'm new to being a chicken nurse so the direct hot links were very helpful. Most supply stores near me are limited. Understanding some ointments for other animals could be used on my chicken was "eye" opening.
Thanks for the help. Even if she dies, at least I'll know I did my best with the help of Dr. Mike.
I didn’t know where else to turn. Vets in my town do not see small farm animals.
I asked for help because I was not receiving emails on my iPhone and they asked me to pay a dollar to be connected and the guy asked me to rate him before he even helped me and then disappeared
* JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportSJ@justanswer.com or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
From a simple question during their first pregnancy, our CEO Andy Kurtzig and his wife Sara sparked an idea that revolutionized online assistance. JustAnswer was born from Andy's entrepreneurial spirit, connecting people with Experts 24/7. Fast forward two decades, and our journey reflects resilience and growth. From a small startup into a global leader in online professional services, our mission and focus has remained steadfast: We help people. Everyday, JustAnswer Experts help people solve life’s daily dilemmas big and small, from a dog owner worried about the chocolate chip cookies their furry family member accidentally consumed to the guy having trouble fixing a leaky dishwasher or the woman who was just locked out of her social media accounts.
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28