JustAnswer

It was quick and easy. I got the answers I needed to proceed with getting out of my disagreement with my brother

I'm recently retired. I was an expert with a PhD in my career. But my DIY skills about everything else are, say limited. I tried this a month or so ago with a specific question. Have used them twice since. All 3 sessions were a success in that I got my problem fixed.

My Internet was changed. Could no longer run on my systems purchase a new computer. Then had to re-add Wifi to my printer. Did not know my old password. He helped me get it re-reset and also added my printer to my new laptop. He was quick, and very, very patient.

He was excellent and had The patiences of working with Helen Keller!!

Your answer did fix my problem, the exact charge wasn't made very clear at the start and was greater then I expected but since the answer did help resolve my issue I paid and it was ok. In future perhaps the exact charges could be more up front.

I have a serious case of Hives, and I found Just answer on Google. They were able to immediately connect me with a dermatologist who successfully diagnosed me and advised treatment. Great experience overall

My tech Matt tried to go through a lot of the options for reseting my Hestan dishwasher, but it is a somewhat obscure brand and there is not a lot of information available (bad on me for buying a non-mainstream appliance). While I still have the problem, he determined that my dishwasher was still under warranty and gave me the service number where I'm hoping they can repair it without issue.

The technician was fantastic. It's difficult to fix a machine — a very expensive coffee/cappuccino machine — over the phone, but your technician, Canuck the Pro, hung in with me and provided me with excellent advice to fix my machine. It was quick too.

Your App, however, stinks. I input my phone number, as instructed by the app, so that I would get a link to sign in, but you never sent me a link. This was AFTER I paid my $$ and before I talked to the technician. I did it at least 5 times, but never received and app. I thought I had been scammed. Wasn't a comforting feeling.

I think it was a bot, not a real person. Again, not a comforting feeling.

Lawyer was experienced. Able to listen to my issue and then provide advice using the laws in my state.

They answered me in 24 hrs I gave him the information that was in the text! This get expensive and to have to take a loan out for this purpose! I'm just trying to do the right thing. For one of the nicest caring nurturing who love his daughter more than he love himself! The mom is 29 and has a total of 5 all boys and except

I stripped the deteriorated decking material on a 20 yr old deck. Expectig the joits and railing to be deterioriated, there appeared no rotted material. My questions were a laundry list of of improvements before installing the new decking using to existing materials, and the answered were answered with clarity.

Phil was able to answer my questions swiftly and really helped put my mind to ease. He is very knowledgeable and knows the nitty gritty things.
I recommend him!

I am very satisfied with the answer, however, because it was highly technical, I would like to the gentleman again.

The gentleman was right on the money, however, because the subject was highly technical, I would like to speak to the gentleman again. I will call him on Monday July 1, 2024

Debra was able to let me know my answer in a timely manner and it was much appreciated.

I have 2 rescue kittens, one with an upper respiratory infection. Dr. Mike was able to give me the names of OTC meds to help him that I could afford. I was able to send photos of the fur loss and Dr. Mike was able to give me shampoo and ointment names to buy OTC as well. He was caring, understood my issues and was able to help my little fur babies. Will definitely be using Just Answer again for sure!

Just discovered that JustAnswer charged me $63.00! I was told it would be a dollar. Also they did not resolve my question and gave me another number to call.

I googled Whirpool and was immediately connected via chat. Spoke with a technician within minutes and got the answers I needed.
Excellent response time and my questions answered quickly. Thank you for your prompt service!

Due to the complex nature of the actual problem requires the car to be scanned. Alex suggested to stay with dealer suggestion wait for their response

When signing up, I was informed it would cost me $1 and that it would be refundable. What they don't tell you up front is that in 30 days you would be billed $55 monthly whether you continued using the service or not.

Second, I clearly indicated that I needed to chat via text since the issue was with my iPhone. What then did they do? They called. I ended up driving to an AT&T store and they took care of my concern in less than 5 minutes at no charge.

I had difficulty signing on and understanding how app works. (I'm over 70 and may be part of the problem. Computers were just coming in when I was in college)
The technician asigned to my problem was very knowledgeable, addressed it quickly, and very clearly.
Holdup to complete the repair is on "my end."

The doctor. Made me feel better about the situation with my 2 year old. Female. Cat.

My only complaint is... it's kind of pricey. And I just wish I could pay for one question at a time instead of signing up for monthly subscription at a time and then have to cancel through PayPal.

Rebecca was extremely calm and helpful and empathetic with her phone call regarding my lost pet. She showed to truly care and gave me all the pointers possible. I truly appreciate speaking to her today.

It was good other than texting instructions always becomes difficult through a back and forth text. He did eventually help me find the answers to my dilemma. Thanks for the help.