JustAnswer

After trying to fill out a form for customer support I gave in and contacted support. They couldn't help and advised me to use the phone number provided.i did ask who I was calling and was told to follow the steps

My Panasonic microwave is only 15 months old and quit working. After some questions and answers my choice was to spend hundreds fixing it or get a new one. The technician was nice and helpful.

I didn't speak with anyone from the Panasonic company. I feel I am owed a new microwave.

Richard was very knowledgeable and patient. He helped us get our Roku control re- programmed to our TV. He called us back to make sure everything was working.

Exc

I have a 03 Ford 7.3 powerstroke. About a week ago I picked up some bad fuel. I changed filters drained and cleaned fuel tank, flushed lines, flushed one of the heads, replaced pump on frame rail, and cleaned screens in fuel solenoid. Also hooked to computer to check any codes and found none, while I had it hooked up ran an injector test and all passed. Made sure everything was tight no leaks and took it out for a drive. Was a lot better but still had a vibration like dirty fuel or starving for fuel. Got online and came across this site and was asked to pay 5 bucks no big deal, and that somebody that was qualified to answer my question would be with me shortly. Few minutes went by and a tech joined the conversation. So after everything was all said and done the next morning I noticed that I had also a 34 dollar charge. It says no where anything about this charge just the 5 dollar charge. Not cool and not a way for customers to be able to trust you. My truck is still messed up but I won't get back on here to ask the tech anymore questions. I will say he knew his stuff which was great but sucks about who he works for.

I had a quick legal question that I needed to answer. In 5 minutes, I had the CORRECT answer that would have taken me hours of self research to attempt to find, if I could have found it at all. Quick and concise legal answers. Thanks!

Tech sent a wire diagram and explained how to check and fix my problem. Very helpful. I hope I'm able to use this techs knowledge again soon.

Spoke with doctor Marks who had all patience in listening my concerns and suggested new ways to get to treat my dogs illness. Very knowledgeable and caring. Thanks again 🙏🏼

Just answer is a rip off! I was told to use my credit card and spend $5 to speak 🗣 to someone live. This turned out to be a person who was texting 💬 me the entire time.

This morning I wake up to find out Just Answer took $30 out of my account 🤬 ppl beware don't pay to speak to anyone because you won't it's all texting. 😡😡😡😡

I have been very pleased with the promptness and professionalism that I have received in the two experiences I have had with JustAnswer. Both times my problem was a car issue. In both cases I put up with the issues on my car due to the high cost of taking it in to a mechanic to have it "diagnosed" and then fixed. I decided to search the internet and found JustAnswer. In both instances, within a couple of minutes they connected me with a very knowledgeable Chrysler specific mechanic. These gentlemen each had over 20 years of experience. In both cases they were able to diagnose the problem and provide a fix. Each case was more than just obvious. These were both electrical wiring issues. I have an EE degree so understanding the electrical aspects was not the issue. In each case these technicians "pulled a rabbit out of the hat" based on experiences they had had in the field over the years. I am very satisfied with the experiences I have had so far. They called and texted and it was essentially having a factory trained mechanic at my beckoning call, his full attention and right when it was convenient for me. It just doesn't get any better. Thanks for the platform that enables this interaction. Real value add.

This was a great experience and vey helpful. I got all my answers and my issues were resolved. He was so cool and knowledgeable. Thanks

I appreciate all the advice and patience in my multiple questions! Very knowledgeable! A lot of detail! A lot of patience with me! Very well spoken! Very clear and concise! Thank you very much!

I did not have the color ink the printer was asking for except in an old cartridge which it was rejecting.then I k box came and no product at all in the box. Today a set of ink arrived...I was in middle of a project...so even tho I have received over nite mail from other companies.it is not available so I had to wait as first shipment was empty and second shipment arrived today.unfortunately I had to scrap project as it was to be for Mother's Day.but prayerfully it will be " all systems go" for Father's Day
Gratitude
Maureen Swope

I was put in touch with person to help and I am most pleased with their efforts on my behalf

Justin was easy to work with. Helped me find a solution quickly that didn't cost me anything, like if I would have taken it in.

The mechanic that chatted with me was very knowledgeable about my situation unfortunately still didn't fix my problem but still helped me with some other harley-davidson knowledge and I appreciate that fact that he stayed connected with me to make sure I understood what he was helping me with

The website stated that a $5 charge would be made to ask a question but immediately a $40 appeared on my credit card. I have the order number but no one could reverse the charge after trying for 2 hours. This is extremely poor customer service.

The other night I signed up for this service because we had a 4 week old kitten that was fading fast and we were desperate for advice and reassurance about what to do to be able to save the kitten. The vet that connected with us was great, encouraging, professional and reassuring and that is exactly what we needed.
Our kitten is hanging in there and we want to thank her for everything!

I got good advice to verify to path I needed to take to attain an attorney. I just wish you would have a local attorney in the area that could represent us.

Wendy answered my questions and gave proper Information in how I could protect myself from future related issues regarding my question.

In both cases the advice was prompt and concise and easy to understand.

Super helpful, knowledgeable and gave me a lot of great feedback on where to go for official appraisal and selling! Well worth the fee to speak with her! Highly recommend!

If perfect was achievable for mere humans, this would probably be darn close. While not able to fix my problem, Russell was able to point me in the right direction. My only non positive had more to do with platform than person. There was delay between my answers and the responses. Not sure why that happened.

The attorney answered my question in a concise, helpful manner. I would use the site again.

Rick M, CPA was very quick and precise with his answer to my question. The whole process took less than 5 minutes, and now I have the answer to move forward.