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JustAnswer has a rating of 4.2 stars from 7,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service, and phone call. JustAnswer ranks 1st among Question And Answer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Joshua gave me excellent advice and information on how to fix our plugged up toilet. He was patient and explained the different techniques and possible reasons we had a problem. And this 83 year old female did it! Thanks!
Trying to find a wiring diagram for my 2021 Ford Ranger. Was sent nice colored schematics, which turned out to be incorrect. In all fairness, the Ford dealership didn't have the right schematics either. Nothing seem to match the vehicle. We identified the proper wire by using the pin that it was attached to rather than the color of the wires, which were not correct by either person.
Woody, I called you back later but someone else answered. I want you to know I talked to the Braun warranty agent who explained that the button saying "regular" must be pressed for it to start brewing! It worked! Thank you for all your efforts to teach me how to brew! Take care, Woody! Mary Stephens
Read above! Thanks Woody!
I ran across it online and needed help.
While the service rep was helpful, at NO TIME was I informed that I would be charged $45 for this service. I object strenuously.
* JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I want to report the Facebook puppy sales that they have for adoptions and everything they're really getting over on people that really want these puppies and they play with your heart and your pocket that's for sure
Cuz I asked Google to help me locate someone that could help me and this is what they came up with
My husband left without a will and no executor. I was so anxious. We had some joint property and some owned individually, and in different state. I was matched with a very experienced estate lawyer who went through the properties as well as any other estate matters, including debt and my responsibility. All my concerns were answered and was given everything I needed to easily close this estate and save a lot of time and money.
It seemed like it was worth a try and it was. I did not have funds for an attorney and this turned out to be an excellent solution.
He was direct and gave me the hard truth, my only complaint would be that he isn't paying for the attorney that I know I need to hire now. (Kidding obviously) He was kind and compassionate given the situation I am facing, but gave me the facts I needed to know. I am very appreciative of him taking as much time as he did with me too.
Easy simple way to get quick answers that normally would cost more than I could afford
The Dr was very kind and caring with my concerns and definitely gave.me peace of mind and honest advice.
Seemed Worth the cost for the information.
Mt experience with Just Answer was 100 percent positive. The person I talked to, Tom Saari, was very helpful on explaining on why I wasn't getting a certain channel on my television. Tom was very knowledgeable and concerned about my problem.
No particular reason
Brandon was amazing and his guidance & assistance was EXCELLENT! Resolved some unique issues and even provided additional assistance when we messaged him with additional issues.
Came up in a search on our topic.
The information and recommendation made sense and hopefully it will help with my process moving forward! Much needed information
The quick turn around time to connect me with someone
Dr.DVM was so quick in answering my question. Was clear on information provided and possible next steps.
Also showed care and concern for my dog Willow.
I love JustAnswer! It has come
In handy SO many times! Thanks AGAIN keeping my fur-babies safe!
They are professional, quick, give you easy steps to follow and they care.
Sarah H. Esq. Was very kind and thorough in answering my question. She also made sure to ask follow-up questions so she could provide me with the best possible information. I will definitely be saving her as a favorite expert. Thank you, Sarah!
Very pleasant, informative, and fast. Tyler was very knowledgeable and got right to the recommended appraisal.
I have used them in the past and have been satisfied each time.
He gave great advice. Said there's a strong case if I gather the information he suggested.
I had a difficult decision to make. Fortunately, Legal Eagle was able to explain things clearly.
I was calling to cancel a subscription and was giving an explanation that what I thought was two different subscription was one in the same.
Very pleasant
I chose Just Answer because that's what the website took me
Sam did all that he could to try to help and provided links to articles/steps and videos to assist. He really wanted to help me with what I wanted to do. Unfortunately, Windows is locked down, and I didn't want to go through all the hassle to reload windows on my own, on a brand new laptop.
Because that's what occurred when I contacted support.
John fixed my issues on my hotmail emails with extra efforts and patience!
Once connected Josh was able to pinpoint the issue and provide multiple options to get me back in the road
Google search
Ben S. Really helped me to understand this process and to understand what it means to be threatened by a bigger law firm, what it means to be intimidated and what it means to defend myself. Well worth the time and money to work with him today. I highly suggest you ask for him if you're working with cases in California. He's to the point, doesn't hold any punches and he gets to the real issue and what attorneys and arbitrators are looking for. Thank you Ben.
Because it's reputable and I can get a real answer from an attorney who will review the information and not from a paralegal.
"I had a pressing legal question, and JustAnswer connected me with a lawyer who provided invaluable assistance. The lawyer was prompt, professional, and offered clear and thorough advice that helped me navigate my situation with confidence. I highly recommend JustAnswer for anyone seeking reliable legal guidance."
They over billed me told me it would be 5.00 it was 51.00 then eiuidjt fefunc me my money
I chose JustAnswer for several reasons, such as its reputation for connecting users with knowledgeable professionals, the convenience of accessing expert advice from the comfort of your own home, and the affordability compared to traditional legal consultations. Additionally, JustAnswer offers a wide range of experts across various fields, providing comprehensive assistance for different types of inquiries.
I have 2 original David Mann paintings and I've had GREAT difficulty getting them appraised. I guess "biker art" is just not mainstream enough for most appraiser. I decided to give this forum a try. I had no clue, are they worth $50 $500 $5K $50K? The process was quick and easy. I now at least have a ballpark figure about value. Allison was very helpful and even suggested I document the story on their back ground since slightly unusual. Thank you
Tried other avenues, so why not try one more!
I wasn't sure of my options in a certain situation, my options were given, and I now know what they ate
Unsure what to do
I have talked to a mechanic (Bart) and he was super informative and knowledgeable about my situation and he has also had plenty of years experience with my issues. It always helps to get a second opinion and my situation was pretty easy to just explain so we figured out what the main issues could be which gave me more knowledge to get the vehicle fixed. I am so grateful to have an honest answer from someone other than taking it somewhere and getting the run around from someone who may not be honest, and now thanks to Bart I know what to look for.
I was looking for a real person/mechanic to give me an honest opinion and that’s what I got so thank you!
It was prompt and helpful, they worked fast. The experts give great answers and are knowledgable in their fields related to your inquiry.
That’s the only website that exists to speak to licensed professionals for an answer.
* JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
I provided a photo of a piece of artwork and received an accurate (seemingly to me) description of the type of work, that the artist was not necessarily collectable, and an approximate value. All done in 15 minutes.
Quick and easy
Gain trust and grow your business with customer reviews.
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportSJ@justanswer.com or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
From a simple question during their first pregnancy, our CEO Andy Kurtzig and his wife Sara sparked an idea that revolutionized online assistance. JustAnswer was born from Andy's entrepreneurial spirit, connecting people with Experts 24/7. Fast forward two decades, and our journey reflects resilience and growth. From a small startup into a global leader in online professional services, our mission and focus has remained steadfast: We help people. Everyday, JustAnswer Experts help people solve life’s daily dilemmas big and small, from a dog owner worried about the chocolate chip cookies their furry family member accidentally consumed to the guy having trouble fixing a leaky dishwasher or the woman who was just locked out of her social media accounts.
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28