JustAnswer

After recovering 6 months hospitalization from Pneumonia,, my accounts were in an inpenitrable circle of opposing requirements and my problem was Justly Answered. Thanks very much once again.

Very knowledgeable

Quick answers, down to earth communication. Seemed to care. I'm happy with the expert that I had the conversation with.

Gave local contacts after talking about our problem. Thanks

Answered hard to fine questions. With precise answers

Received the call, Mike spoke clearly, asked a few questions and offered potential solution that I could do as well as what a shop might do. Offered personal experience on solutions.

After raising my concern over the payment issue and the monthly retainer fee. My subscription was cancel with the option of rejoining the service if I so desire.
I am very please with the outcome and understanding I received

All on chat no phone number

I had trouble understanding how to make my buttonhole attachment make a longer buttonhole. While waiting for someone to help, I began to read my Bernia booklet again. I think I worked out the problem. About the time someone came on, my thread broke and I wasn't able to connect. I think I can make it work now. Thank you for being there.

It was a little slow and clunky.

I had a couple of very specific questions that were answered quickly and was able to have a great conversation about ideas on going forward with some aftermarket parts.

Alex was a wealth of information. He answered all of my questions and gave me great advice. I will definitely contact Just Answer if I need answers to my questions.

He was very knowligable and gave me a complete check list of things to look for.his help was invaluable.thank you

My little buddy was not eating his food, which is unbelievable because he's normally runs to it. The vet gave me a quick answer that calmed me down from and steps to getting my car back to normal

Fast to respond and solved my issue quickly. I'm reaching out to him next I have an issue with Facebook or any other issue.

Erik is so knowledgeable and explains everything in detail. He is warm and friendly, which is why he's my go-to for jewelry!

Answers very clear and easy to follow thank you. Very helpful

I had a very complicated electrical issue I had been fighting for days. I threw a bunch of parts at it with no success. Ted walked me through my issues and we found the problem. Thanks Ted

Had a mini crisis wondering what laws were applicable in my State regarding an employee's rights. I was assigned an expert and that's what I got. Also, someone who is personable and compassionate.

My fridge water/ice unit wasn't working. Matthew gave me troubleshooting options, a parts number, and a youtube video for how to fix it myself. All in less than 5 minutes!

I was an appointed Union business agent for six consecutive years (2018-2024). I previously served as business agent (2009-2012). During my tenure, I provided representation to bargaining unit members within the Philadelphia Department of Prisons, Philadelphia Sheriff-Real Estate Office, Philadelphia Juvenile Justice Services Center, Philadelphia Department of Human Services, Philadelphia Office of Homeless Services and Supportive Housing. I was not reelected on March 20,2024. My request for remittance of last earned pay and unused accrued vacation and sick leave were denied to me by my Union president, treasurer and accountant. JustAnswer provided me the legal guidance and assistance similar to the representational services I provided my Union members.

Had an issue with a power factor controller, when I contacted JustAnswer I didn't describe my issue very well to them and they approached the problem differently than what I expected. I was very impressed how fast they responded to my initial inquiry. Within a very short time we both on the same page, they then directed me to an electrician. After a few back and forth messages we agreed on how to proceed to a resolve.

We're in Seattle due to my son getting a kidney transplant and my engine light came on. After much investigation and numerous suggestions as to what it could be, I decided to use this site. Absolutely dead on with his observation! Now we do not feel stranded. Thank you

The technician answered all of my questions and reasured me that the measures I took to keep my RV from freezing were the right thing to do.

Our car had a ton of errors after a polar vortex. With help here, we were able to diagnose and fix it saving us thousands. I'm this economy it was a blessing. Obviously not something everyone can do, but if you're able, I couldn't recommend more.

The water pump went on my Yanmar 315 256 lpa2 diesel engine. I already belonged to Just Answer. So I figured it wouldn't hurt to ask my questions on my Just Answer App. Well, I was assigned a mechanic, Ivan. He did everything except come to my boat to help fix it. He knew diesel engines, I know, because I have quite a bit of experience with them. He kept working for me, trying to figure out the best and most efficient way to get me back out on the ocean. I was contemplating rebuilding the part, but Ivan and I came to the conclusion, that just purchasing a brand new pump with all the gaskets, impeller, and bearings would not only be the best way, but it would save me from having a mechanic at a marina rip me off by selling me the part at an inflated price, then charging me to install it. To have a mechanic at a marina do the work, it would have cost me $1,000.00 for the part, then another $450 for him to come to my boat to install it. I purchased a brand new part, OEM, online for $700.00, removed 3 bolts, then put the new gasket on and bolted the new part right on the engine. Took all of 25 minutes. So rather than having to wait for a local mechanic to come do the work, he said he would not be able to service my engine for another 2 weeks, I'm back in the water, with a new part that cost me $700, rather than still waiting for the mechanic to come, charge me almost $1500 to do the install. I truly believe that if Ivan, the mechanic from Just Abswer, lived nearby, he would have come to my boat to help me install the part. Ivan was great, saved me $100's of dollars, and actually cared about my issue, he was very knowledgeable and kind. I would recommend that everyone should join Just Answer, to save themselves money and valuable time.
Dan S
Forked River, NJ