JustAnswer

It was good I got to ask the same questions again and again but the problem hasnt been dealt with yet

good

Could not had any better well done I just wanted to make sure I took off the music one and I don't need that one was very helpful

Very good

I was helping a friend in Feb 24 with a computer issue, I. Found out that there was a charge from my bank acct when I was charged $46.00. I cancelled the membership right away. I disputed this with my bank because I was never told about the fee.

I am now being charged $40.00 in March, when I emailed the company…….i was told that they know nothing about the charge…….then I get an email from the VP of client relations, he stated that I should see the credit of the $40.00 back in few days……it has been 10 days and NO credit.

EVERYTIME I try and get an answer from email, I get a different response from a different person. I have 20 different responses and still no credit.

I need this money, I am not working now and every dime counts.

SCAMMERS!

The website was very misleading. It said that for just
5.00 I could have it answered but that was just a joining fee and I was charged 30 bait and switch in my opinion

They refunded my charge after several conversations

I was told the service was free and they took all the money in my account. I never signed up for it Worst experience ever. I'm on a fixed income. And what was in my account was for food and gas to get to my doctors and they took all of it.

Awful. They let you ask why was all my money taken then they shut down the questions or help they could provide. Once you start asking why did you take my money. With no warning. They never let you decide if this is the right plan for you they just take your money awful people worst experience ever.

I never agreed to a monthly membership. There was no warning of that. I received no email saying I'd signed up to a monthly membership. I didn't even use this service. I signed up to take a look and realised it was a complete scam. Had I received an email saying I'd been signed up to a subscription I would have cancelled immediately. Today, a month later, is the first I knew because I happened to see £39 taken from my card. An absolute scam. Avoid

Bad service all the way. Never have I had to pay to talk to someone to help me. By the way Curtis did not. Never will buy another product of yours and will never recommend you. And I will cancel the cc payment.

He diagnosed my issue and simply explained it to me o terms I can understand

Told in an SMS that it would only cost me $2.00
My bank account shows$ 66.00 paid to Just Answer

Not any where worth $66.00 so not satisfied at all with your Just Answer business and I will make sure I will let it be known

First time and seems like a great way to communicate

I was working on our church bulletin and settings on Publisher got messed up somehow.
I didn't know what I was going to do. Searched online for answers and nothing I did solved
The problem. Then I came across 'JustAnswer'. Awhile back I used them and was very satisfied
With the service so I signed on again. It cost $40 but it was worth it.

As a novice car builder, he got me back on track after running in circles. Highly recommended

It is a scam. You end up signing your life away - auto-renew for a lot of money -

I never got an answer. It is a scam - you end up signing your life away

Matthew stayed with me throughout the process of getting my washing machine to work. I am a new homeowner with an older machine, and I attempted using it for the first time. Excellent help!

Excellent...quick connection and live conversation

I was just writing to get advice about breastfed babys bowel habits. The first doctor didn't get many details and gave me an answer to cover their license in case of lawsuit. I get it. I am an RN. The second opinion got more details of the situation and gave a better more detailed answer. I do recommend this platform since they do give you a second opinion option.

Melissa was brilliant! She was right to the point, knowledgeable and a pleasure to work with. I highly recommend Melissa and hope to use her services again.

It was a pleasant experience and felt secure in dealing with a professional. Thank you thank you thank you.

Charles helped me understand what may be causing a leak in my washer. I will look into the washer and co diagnostics of what may be causing the leak. Thank you!

I did receive some information about what may be causing my washer to leak. I will open the washer and do some diagnostics on what may be causing it.

I would for sure recommend anyone to use JustAnswer.

It is so much more re-assuring to have someone answering your specific questions directly rather than scrolling forums for hours crossing your fingers hoping to find someone with your EXACT SAME SITUATION to get some answers.

Response time was great, the mechanic I messaged with was Tom, very informative, and helpful.

If your experience at car shops has ever been anything like mine, chances are you've been talked to like you're a complete moron at LEAST once or twice while dealing with mechanics or dropping your vehicle off and describing your issue/asking questions. I am AT LEAST not COMPLETELY car stupid, either way, I typically leave the shop feeling like they could have been a lot more friendly at minimum.

I didn't feel that way at all after interacting with Tom, even though my questions were most likely pretty elementary to him, I really appreciated that a lot.

Great! Never expected such service. The answers were provided in a timely manner using clear understandable language.

I got charged $53 when I understood it would be $2 and that would be refunded. I was very sceptical giving you my visa number and my instinct was right.

Absolutely unhelpful!

The ice maker in our refrigerator had stopped making ice. I discovered there was no water getting to it. Jarid from Just Answer said I likely had a problem with the water inlet valve and sent me a link as to where I could purchase a replacement, asked me if I was going to install the replacement, and sent me a link to a video on how to do it. After installing the new unit, I noticed water seeping from the connection between the copper supply line and the valve. Jarid then told me how to fix it. After that problem was fixed, there was still no water getting to the ice maker. Jarid said the fill tube in the fridge was likely frozen and told me how to thaw it. Happy to say, we now have a functioning ice maker.

The care I got for my Dog was so great. Advice was spot on. She considered the meds I already had in my leftover cabinet so I didn't have to go buy new meds, she CARED and follow-up was great also. Highly recommend!