JustAnswer

This was exactly what I thought it would be just knowing a little bit about certain things. I kind of figured that's what the answer would be. Thank you very much. I appreciate all your help.

I wanted to know what my set of China was.
They were very thorough and gave me an answer within minutes. So helpful and professional

I was trying to update my ATM card, which I've done several times for other accounts. There were several options on the screen but none would allow me to change the number. My only choice was to "chat" and in that space I stated that I didn't need to chat, just to update my card. Then I got a message from my bank asking if I had approved a $50 charge. When I said no then froze my card for fraudulent action and I have to get a new one.

My mom had a 4 place setting of silverware from the 1930s and I was curious about its value. I received a response quickly and accurately.

He spent a lot of time trying to help me out. It is just to bad my rv tech is such a stinker on the chain having to come directly from an actual rv supply.

My cat seemed ill, so I needed advice from a vet on how to tell if she was sick and what would help.?

Reddy was very patient with me and talked me thru what to do to get my password to be accepted.
He eventually took over by remote, I approved, and got me back on track.

excellent, patient

This company is being sued for automatically enrolling consumers into a membership, without knowledge or consent. I only wanted to ask a simple question, I was under the assumption that it would cost me only $5 plus tip. Days later JustAnswer charged me $46 and automatically enrolled me in a membership I was not even aware of. Then turned around and charged me another $46 for another months membership. Called them cancelled the membership I didn't even know about and asked for a refund. WORST and VERY RUDE customer service rep told me that NOTHING was refundable. Seriously HORRIBLE company. Called my bank.

I was assured that the $ was refundable. I want to cancel Just Answer and have my money returned to my account. Misled totally.

This entire interaction has been misleading and expensive.

Never received any support, was to receive a phone call never happened, but you were able to charge me

I've asked two questions here and both hav been answered fast and with great knowledge and expertise. I had one in writing and one over a phone call. Both very good. I'm very happy with this service.

Mr. Avrum Aaron was very helpful to me in answering my legal questions for a novel I am writing. It was a hypothetical situation, but he patiently gave me the answers I was seeking as part of my research. This was a very good experience that did not take very long.

I feel I got professional advice for my cats needs from a qualified real vet (Dr. Campos) for my cat. Her advice made me make the right decision to get my cat to a vet asap and now my cat is doing well. I believe she tipped the scales for me to save and extend my cats life.

Brandon was lovely, thorough and patient, but unfortunately all we did...did not solve my issue. I was a bit frustrated to find that i had signed up for a $30/mo service when the prompt was originally a $5 charge for the advice...and I had to go thru the site to find out how to cancel. I felt it was a little bit of a trap to join the service.but was happy I was able to cancel once deemed unnecessary

I've been dealing with JustAnswer on several occasions over the last month, and have been very satisfied with the results.

A couple of times I have ask them a question. They have always help me. They are very nice and they know what they are doing. Thank you very much.

My company had a compliance issue with the Union, and needed help understanding the documents needed.

I got an assistant on the first call placed, then put on hold for long time before a picture of a lawyer appeared. More money was requested before that supposed real person would completely answer my question. A waste of money and time in my opinion.

She heard my problem and advised me steps to take to solve my problem. I was very impressed with how quickly I was called and how quickly she answered all of my questions.

He was very professional and made my task very easy. Had my problem solved within ten minutes. Spoke really clear and gave me time to figure things out.

I did not receive a call in a timely fashion I took care of the situation. Please cancel any and all charges to my credit card.

Expert was very knowledgeable and helpful, and methodically walked through the steps to identify and fix the issue.

Very happy with the information given extremely satisfied very detailed and I'm happy