• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
Thumbnail of user judithg94
Judith G.
1 review
0 helpful votes
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June 15th, 2019
Verified purchase

Excellent! I love to shop "Just Flowers" because of the selection, quality, and service. Thank you very much.

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Steve P.
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

The order preview must be made more detailed. A person needs to check recipient address, item details.

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Brinda W.
1 review
0 helpful votes
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October 23rd, 2018
Verified purchase

This is my first time using Just Flowers and they have an array of beautiful arrangements to select.

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Brenda H.
1 review
0 helpful votes
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June 8th, 2019
Verified purchase

First time shopping. Online order process was easy. Looking forward to finding out what the actually arrangement looks like.

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Eleanore H.
1 review
0 helpful votes
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May 23rd, 2019
Verified purchase

Up front shipping and handling costs would be nice. You may contact me after delivery for comment. I'm sure my daughter will love your arrangement.

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Roy L.
1 review
0 helpful votes
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May 29th, 2018
Verified purchase

I will place several orders if you can hold and sum payment information from first until end of last

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Cynthia m.
1 review
0 helpful votes
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May 22nd, 2019
Verified purchase

This site was easier than any other I looked at. Your prices are competitive as well, with good selection.

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dawn Z.
1 review
0 helpful votes
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October 11th, 2018
Verified purchase

never ordered flowers online before, so worried about the size when it arrives, cant wait to see them n person!

Thumbnail of user sallyh492
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Really appreciate all of your help with this order. My friend received them and was so happy - they brightened her day!

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Jill F.
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

I'm giving 5 stars based on ease of ordered. Hope delivery is timely and flowers arrive in good condition.

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Norma L.
1 review
0 helpful votes
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September 25th, 2018
Verified purchase

Shopping was easy, but will wait to see product before making final decision regarding this business.

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anonymous A.
2 reviews
0 helpful votes
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September 20th, 2018
Verified purchase

I've used on several occasions and never been disappointed with service or, more importantly, product sent.

Thumbnail of user ninop25
1 review
0 helpful votes
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September 19th, 2021

Worst experience ever! Don't even bother choosing arrangements from a website. You will get something completely different anyway!

Service
Value
Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Nino Putkaradze, we have reviewed the pictures you sent us and what was delivered was certainly filled as closely as possible.

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Charles C.
1 review
0 helpful votes
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May 6th, 2019
Verified purchase

Information has to be duplicated too many times. Also, for some reason my order picked up extra items and would not let me check out.

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1 review
0 helpful votes
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May 12th, 2019

Customer service, may be impossible, but they are a legit company. Signed sealed and delivered next morning!

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Brian B.
1 review
0 helpful votes
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May 2nd, 2019
Verified purchase

I always buy my flowers from JustFlowers. They have a great follow up system and seem to know me.

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anonymous R.
3 reviews
0 helpful votes
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August 30th, 2020
Verified purchase

Too many questions and forms to fill out for a simple order, it's not this one but all. Finally got through it after twenty minutes.

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anonymous M.
3 reviews
0 helpful votes
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April 20th, 2019
Verified purchase

I am assuming that all will go well - hard to give a rating when the product has not yet been delivered.

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anonymous X.
1 review
0 helpful votes
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August 28th, 2020
Verified purchase

You've been my florist for years now because you do such a great job and your customer service is wonderful! Thanks!

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Linda G.
2 reviews
0 helpful votes
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August 27th, 2020
Verified purchase

Thank you for the $5.00 discount. Greatly appreciated. Looking forward to a beautiful arrangement being delivered.

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Caleb D.
1 review
0 helpful votes
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April 19th, 2019
Verified purchase

It was good had them delivered to my gf and they arrived at her apartment same day within a few hours.

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Pamela G.
2 reviews
0 helpful votes
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April 18th, 2019
Verified purchase

I have used this company a couple of times to great satisfaction. Always pretty flowers. Keep up the good work.

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Joyce S.
1 review
0 helpful votes
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April 16th, 2019
Verified purchase

Site has a great selection of holiday flowers, and it is easy to use.
Also, I appreciate the reminder via e-mail.

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Ruth G.
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

Nice selection of flowers and easy ordering. The arrangement was perfect for my best friend's birthday! Thank you!

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Nancy H.
1 review
0 helpful votes
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April 2nd, 2019
Verified purchase

This site is impossible to correct an entry error!! Promo code does not work with paypal, so I reduced my order. Ridiculous

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Nancy, we are here to help. Can you please provide your seven-digit order number?

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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