JustFlowers

Today, fast was important, and this took me quickly through pages of options, and a fast check out. There was also offered help along the way. Thank you Just Flowers

So far so good! Last company I ordered from didn't deliver my flowers until a few days later and I was charged the express shipping, so we will see :) !

Flowers were supposed to show 3 days ago and the website doesn't work worth crud to see order or contact them. Going to try to just get my money back.

Had what I needed love it! I was a little surprised delivery time got changed but then thought about day and time of call in...in all did a great job!

For whatever reason you would not accept my credit card on the first 2 tries! Wasted a ton of time. Used the SAME card when the order finally went through.

My cousin's 'big' birthday was two days ago. The flowers have still not been delivered :( If it is important that the flowers are delivered on time, I would go elsewhere.

I ordered the flowers online from Australia for my friend who lives in South Cairo, NY for her birthday and her brother's passing away. First, I received an email advising they could not find the address that I've given to them and could not confirm the person's name being residence of the address. Through Google Maps and internet research, I found the address and my friend's husband as confirmed resident of the address. Also received bad line phone calls asking to change the date of delivery to the next day because they could not find a florist. Again, through my internet research, I found a lot of florist shops in the surrounding areas, which again I informed them of this. In addition, I advised them that if they're unable to provide the service, I request a refund. However, to my surprise the next day, I received another email asking for additional $25 payment to enable them to deliver the flowers. Whilst through my reply email, I informed them I am not paying extra, deliver the flowers or please provide a refund asap. Through their phone, I was advised, they can deliver it without further cost but has to be deferred again for the next day. My friend's birthday was four days ago and the flowers supposed to arrive on her birthday.

If management of this business read this post, please put your act together deliver my flowers at no extra cost otherwise please provide me with the refund asap. I wish this business review through this website before signing up because certainly you have had a lot of unhappy customers.

My company has a 15% discount code which I put in the field but it did not give me the discount and when I chatted with the lady her answer was no help and she ended the chat so I could not reply that I had put the code in the field.

I ordered flowers for my mom to be delivered Mother's Day she never received them. Called was told they couldn't be delivered until Monday. Guess what never showed Monday tried to call customer service call never answered. Tried again same bs. DO NOT USE THIS SLIME BALL COMPANY. I paid over 100.00 dollars guess I will have to eat it

I would give them NEGATIVE stars if I could. I specifically Googled for services who could deliver in the area I needed. I ordered on 3/17 for delivery to the visitation on 3/21. FOUR DAYS. They sent me a receipt which implied they'd spoken with the funeral home and COULD deliver on 3/20, or 3/21. Got an email on 3/21 that delivery was RESCHEDULED and to be sent TO THE FUNERAL SERVICE on 3/22.

I called to find out why - they indicate the local florist shops could not accommodate the order... SO YOU DIDN'T THINK YOU SHOULD CALL BEFORE IT WAS SUPPOSED TO BE DELIVERED?

They can't even accommodate for the service now, so my mother's family has NO IDEA I requested AND PAID FOR a beautiful arrangement.

NEVER, NEVER, NEVER order from these people, they are con artists, scheisters and liars.

They sure took my money on the 17th and want to take four days to refund it.

Mothers day flowers did not deliver on time. Two days late in fact and I tried to cancel my order BEFORE the flowers were delivered and there was no reimbursement for a nearly $100 purchase. I spent 30 minutes on the phone with customer service ONLY to find out they would reimburse $15 for shipment. Such horrible service and no one responded to my emails or voicemails. NOT WORTH A PENNY.

On-time delivery which was a good thing. Flowers looked as if they had been pushed up against a wall in a sauna.
In the future, will most likely buy from the grocery store or in-person at a florist.

It was quick and simple to place an order. As long as the flowers are as beautiful in person as on the website, I will be using you for all of my floral needs!

I wish that we could connect to the local stores directly online. I hate having to pay extra to use a flower broker, but also don't have time to make a lot of personal phone calls at work.

I was hesitating as I made a decision because I didn't have the hospital address. At least two people popped in during the process to help me complete the order and answer questions. Outstanding!

Mother's Day and no flowers sent. I ordered in time. Email telling me there would be no delivery sent to me on SUNDAY NIGHT at 6PM... guaranteeing I had no other way to get my mother some kind of a replacement gift on Mother's day. My mother and I really thank you. Wish I had read the reviews on this company BEFORE I let them charge me almost $100 for nothing. BAD BAD SERVICE.

I ordered a mothers day bouquet and their website advertised delivery ON Mother's Day, which is why I chose this site over others. I received order confirmation of this delivery and receipt of payment. Mother's Day passed, no notification of delivery or delivery time. I called Tuesday evening after no delivery to my Mom and the agent told that it was too late to cancel, but could not provide status of delivery. I had paid premium amount for delivery on Sunday, only to be told on Tuesday evening that the my order would not be fulfilled as agreed and advertised at purchase. I asked for the name of the florist to try and get a better status and Just Flowers representative would not share this info. Despite the fact that the delivery vehicle would arrive at my Mom's house likely with a company logo of some sort? Just Flower's offered no resolution to this matter, only that I would be continued to be charged with the original amount despite the order not being fulfilled as purchased. Outrageous customer service. I will never use them again and I would encourage other consumers to look elsewhere.

...except for $20.00 off offer -as was featured onyour home page but was never deducted from my transaction; the process went very smooth & I will save this web site.

If delivered as promised you will be only site out of 7 that did so...in trying times this means a lot to people, Flowers brighten up everyones day. Stay safe, have a good holiday.

Do not use. Placed an order for my mom days before mothers day. Was told they could deliver. Guess what? 3 days later still no flowers. WTF?. Charged my credit card tho.Not happy at all

Ordered flowers for Mother's Day 2 days ago. This timeframe was well within the websites stated delivery window. I just received email stating the flowers wouldn't deliver on time. Since they've created a slick ad like email, this obviously happens continuously with justflowers.com.
Called. No humans available evidently. No worries. American Express to the rescue. Disputed and cancelled payment. Checkmate! I love it when you get a win out of one these situations!
PS. I read some of the comments about them on this site. The justflowers rep, Daniel K., must feel like Sean Spicer trying to explain this nonsense. If they were a stock, I'd be short!

Update: 6/4/17 - Flowers never showed (of course). Didn't think they would.
Credit Card company charged back transaction.

Score update
Upset consumer: 1
justflowers.com: 0

Nice try justflowers!

Make certain your cc companies have a strong policy regarding consumer protections and charge backs.

PS. After I left the review above calling out a specific name (which was visible on the original, "we are here to help" reply), they took the name off and started using the "rep" moniker... at least they're proactive about something!

The plant was sent to relatives who had a loss in the family. It was received on the scheduled date, and they gave the plant great ratings!

The web site entry blocks did not line up with the required items. Very difficult to complete. Also, there was a $10 discount for new customers yet couldn't find it anywhere on checkout.

Ordered flowers for mothers day on may 8th for next day delivery, like many others this was one of the few companies that was still accepting orders for Mothers Day delivery. Its been over 2 weeks now and still no flowers ( over $150.00)
Cant get through to customer service as the voice message says they are busy but have your seven digit number and blah blah blah
I tried to call over 100 times
DO NOT BUY FROM THIS COMPANY
THEY ARE CROOKS
THEY SHOULD BE SHUT DOWN AND THE OWNERS JAILED FOR OPERATING A BOGUS COMPANY AND RIPPING FOLKS OFF
Everyone writing these reviews we should obtain signature and start a lawsuit against them