JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 130th among Flower Delivery sites.
This company responds to reviews on average within 4 days
The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
I have used your services in the past and been very pleased with the results Always have very positive feedback about how beautiful the flowers are. Thank you
Prices were very reasonable. Selection was great! If my sister is as happy about flowers as I am ease of variety of ordering I will be very satisfied!
I like how easy your site is to navigate and I like the random deals. Not a fan of the pop up messenger assistant...an annoying and unnecessary interruption.
Used your service multiple times. Did not disappoint! Express service is a great option and you offer same day service, which is awesome, and the prices are reasonable.
Have used JustFlowers in the past for special occasions and flower delivery in Europe/Holland. Flower bouquets are always beautiful and put together with thought and great care! Thanks.
So far, so good. Now to see delivery is made today. Thank you.
To follow up, the flowers were delivered three days later. They flowers were nice but the event they were for was long over with.
im ordering flowers for the same person and I always have to put in the same information. Is it anyway it can be saved so I don't have to keep going back to find her mailing address.
paid for express delivery......delivery never happened until 6:00pm, never got my refund on shipping, will never recommend your company to anybody, very poor customer service, florist very shoddy
The ordering process was quick and easy, however, your website should get cleaned up some. It's distracting with it being overdone and with the floating popups. Thank you!
First off, my mistake to not check ratings... I don't know how a company like this is still in business but I will do whatever it takes to shut them down! I own my own business and their customer service are a bunch of morons. I ordered an exotic flower that totaled up to $120. I didn't not get a break down of a receipt just an order number and a stupid Norton subscription as their thank you. That in it self was a red flag. Second I kept tracking my order today, since it was supposed to be delivered TODAY nothing came up, I called customer service no answer. And where is this communication customer service BS? Thanks a lot for making my Mother's Day sooo memorable. I should have went with Edible Arrangements since they KNOW THE MEANING OF COMMUNICATION WITH THEIR CUSTOMERS.
Annoyed that the item I initially selected was then not available because it wasn't expensive enough? So I had to pick something more expensive. Nice upsell.
Trash company. Scam they steel your money. Scam artist and rude no customer service rep or service it all hangs up. Will continue to post until they are no longer in service. They suck
Brandy M., we are here to help. Can you please provide your seven-digit order number?
I clicked the $10 off coupon at the beginning, but was not given the opportunity to use it. Also the flowers were not as full and beautiful as I had hoped they would be.
Flowers not delivered, no company response, no E-Mail reply, If you phone they just hang up. Once you are put on hold you listen to music for 5 minutes and the they hang up!
Keat G., we are here to help. Can you please provide your seven-digit order number?
The site is very easy to navigate and the selections are beautiful. Every time I have chosen to use JustFlowers the recipient has been very pleased with their delivery and selection
I would prefer to not find out at the very end of the process about all the additional fees, I feel that this set up was a trap And that you figured after I filled everything out that I would be committed, I guess you won this time
I was expecting to see offer that was at beginning that stated I could receive a discount of up to $20.00 and something about additional discounts, but did not see any.
I am in Canada looking forward to visit and see the flowers. I found the delivery fees a bit much.
Otherwise the site was great and easy to order.
Thank you
Great except I did not know there was going to be the additional handling and shipping charges and noticed the $10.00 off up front, not sure if the credit was applied
Quick and easy instructions and beautiful pictures to choose from in the catalog. The recipient said it was a beautiful arrangement that it lasted for well over the time she expected.
Felt the coupon offers should have been set up better. I don't order flowers often but expect the coupon should have popped up without a lot of extra junk to remember
Last time you delivered to the WRONG address. Aside of that, the flowers were beautiful. But that was a BIG mistake. I'm counting on you to get it right this time.
I like your service; however when paying for the upgrade on the last flowers sent I do not feel that they looked any different than the picture shown without the upgrade.
The only trouble i had was that I could not remember what any of the discount codes were and I didn't want to leave the page after I filled in the information. Besides that, it was a helpful site.
I'm not sure why you charge a delivery fee and a service fee. Seems a little pricey! 10.99 plus the delivery fee is a lot of money. Other than the extra fee, I have been satisfied with your product.
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Anoush, we are here to help. What is your seven digit order number?