• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.7%
Positive
116
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,448)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Karl P.
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Been buying flowers from this shop for many years, website easy to use since out of town, cant pick out in person

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Nancy L.
16 reviews
11 helpful votes
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May 13th, 2018
Verified purchase

Love your beautiful options. Wish I didn't have to go through the "gift" process when I am ordering for an at-home event.

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Marina L.
1 review
0 helpful votes
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April 23rd, 2020
Verified purchase

Your pricing is a bit higher than other online sites. However, I'm anticipating your arrangement and service will make up for it!

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Karen G.
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

There was so many Beautiful choices, i had a hard time picking something,im sure my sister will enjoy my selection
Thank you!

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Anita S.
4 reviews
0 helpful votes
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April 21st, 2020
Verified purchase

Thanks for delivering this plant today as the baby just came home and this would mean so much to my niece. Anita

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anonymous U.
3 reviews
0 helpful votes
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July 30th, 2019
Verified purchase

Too many gorgeous flowers to choose from! I had to have my husband help, which is rare! Thanks for all the choices.

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Mary E.
17 reviews
1 helpful vote
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April 8th, 2020
Verified purchase

First time ordering and it was quick and easy. I have confidence that my mom will love the bouquet! We'll see :)

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anonymous V.
2 reviews
0 helpful votes
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July 12th, 2019
Verified purchase

Since I order for the same person every couple of months I wonder why name does come up in a drop down

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Lois P.
1 review
0 helpful votes
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February 16th, 2020
Verified purchase

This was a gift for an elderly aunt and uncle as their Christmas from in the USA. It was very much appreciated.

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Hortencia E.
1 review
0 helpful votes
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November 7th, 2018
Verified purchase

Shopping was very easy to do n understand that's what i rated
I hope the product is a beautiful as it looks.....

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Allan A.
1 review
0 helpful votes
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October 4th, 2018
Verified purchase

Message showed 3 characters left but I kept getting blocked for too many characters.
DO NOT start sending me ANY email or I will unsubscribe and NEVER order from you again.

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Teresa M.
1 review
0 helpful votes
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September 18th, 2018
Verified purchase

The ordering process was very smooth. I would but from you again on evaluation of the flowers for quality and appeal. Thankyou.

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anonymous S.
3 reviews
0 helpful votes
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January 11th, 2020
Verified purchase

The shopping experience is good. Now if the flowers are delivered as advertised, I will use you again and increase my rating.

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Joan W.
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

I am a very senior citizen and your format makes it easy to shop. I was also pleased with my past experience.

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Beth T.
5 reviews
0 helpful votes
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March 11th, 2019
Verified purchase

Good, but don't nag your customer so much with the operator available stuff. Thanks, for asking. Hope you have a good day.

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JACK K.
1 review
1 helpful vote
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February 4th, 2019
Verified purchase

The space to insert SUNNY and save $10.00 cannot be found on your check out site. I have ordered 15 times or more. It is a fraud on the consumer

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Marilyn H.
1 review
0 helpful votes
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February 25th, 2019
Verified purchase

I am looking forward to seeing how the flowers look. If they look great then you will have an ongoing customer

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Donna B.
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

Very easy to order online. Flowers and candy went to my daughter-in-law for her birthday. She said the plant was beautiful.

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Melissa S.
1 review
0 helpful votes
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February 22nd, 2019
Verified purchase

I have sent flowers from here before, some were great and others not what I expected. Depended on the florist chosen.

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Elaine C.
1 review
0 helpful votes
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April 11th, 2020
Verified purchase

I am rating your review highly since you an deliver flowers on such short notice. I sure hope they arrive today.

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Diane D.
1 review
0 helpful votes
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December 28th, 2018
Verified purchase

So far this has been easy, as long as things are delivered on time and beautiful I will be happy overall.

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cheryl b.
1 review
0 helpful votes
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May 2nd, 2018
Verified purchase

Easy to follow steps which is great for those of us that are not as proficient as some on the computer.

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Jane B.
1 review
0 helpful votes
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December 24th, 2018
Verified purchase

I do not understand the 'handling' cost or why tax is only added once order is place it should be included

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Mary A.
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

So easy! I use justflowers.com for every occasion. Family and friends are always so happy with the beautiful flowers they receive.

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Jolie S.
1 review
0 helpful votes
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December 22nd, 2018
Verified purchase

If the delivery is made today and the flowers are in good condition, as advertised, I would highly recommend this website.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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