• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Laura W.
5 reviews
0 helpful votes
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May 7th, 2018
Verified purchase

So far so good, but the flowers have not been delivered yet? A little soon for a total experience, but like the site!

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Yany N.
1 review
0 helpful votes
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August 1st, 2019
Verified purchase

I was not finished placing the order and I received a call from a representative. I do not like that they push for me to finish the order

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Luke J.
2 reviews
0 helpful votes
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November 13th, 2018
Verified purchase

Liked everything about the site. The only thing I thought was shady were the handling, shipping/ service fee, after the express shipping charge.

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Chetan M.
1 review
0 helpful votes
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March 4th, 2019
Verified purchase

I find the sometimes the flowers shown and quantity are not what they are delivered so i request you to delivery good flowers and the gift on time.

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Sylvia G.
1 review
0 helpful votes
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April 17th, 2018
Verified purchase

I have used Just Flowers numerous times and the recipients, and myself, have never been disappointed.

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Mary A.
3 reviews
0 helpful votes
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April 11th, 2020
Verified purchase

Great experience ! Easy! Huge selection! Want to work for you!!! SERIOUSLY!!!! Best of All to All!

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Bill Y.
3 reviews
0 helpful votes
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January 21st, 2020
Verified purchase

You have sent me discount coupons all year and when I go to use one you say I have to have at least a 50.00 order. I use your services every year.

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Shelley F.
1 review
0 helpful votes
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November 26th, 2019
Verified purchase

It was fine. I was disappointing as I ordered from an email I rec'd telling me I could get $10 off and I only rec'd $5 off. Kind of misleading.

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Sister N.
1 review
0 helpful votes
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September 30th, 2019
Verified purchase

Always a great experience. The products are always appreciated by those who receive the flowers. Thanks!

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Ann E.
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

I would appreciate seeing the shipping charges before the last screen. Otherwise the pricing is misleading

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Sandra C.
1 review
0 helpful votes
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February 4th, 2019
Verified purchase

I wish it would have been easy to get a coupon, but it was not offered. I would have ordered a larger arrangement. Thank you

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anonymous A.
1 review
0 helpful votes
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December 22nd, 2019
Verified purchase

I think the site is easy to use but the delivery fee is to expensive. It costs more than half the cost of the flowers!

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anonymous H.
1 review
0 helpful votes
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November 20th, 2019
Verified purchase

It would be helpful if the delivery, etc fees were listed
up front. The price listed for the flowers doesn't indicate
all the additional fees.

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Julie P.
1 review
0 helpful votes
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October 9th, 2019
Verified purchase

I loved the variety of choices I had in arrangements. I am counting on the excellence quality of flowers that are used in my arrangement.

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Linda P.
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

This is a very clear website and user friendly. If the product is half as good as the website, I will highly recommend this company.

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Mary O.
1 review
0 helpful votes
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April 23rd, 2020
Verified purchase

So far, so good. I have used you before. I don't know if I had any discount coupons. Thank you. Mary O

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SANDY S.
1 review
0 helpful votes
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April 21st, 2020
Verified purchase

This is the second time I've placed this order
this time it worked. I'm hoping delivery goes as planned

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Diane S.
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

The experience was great. There are a great number of beautiful arrangements to choose from. Very hard to choose.

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Mike D.
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

The site is great and if the flowers look good and delivered on time. I will use this site all the time and recommend it to others

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anonymous X.
2 reviews
0 helpful votes
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January 21st, 2019
Verified purchase

You offer many choices, and your prices seem reasonable.
And, your website looks appealing, and is easy to navigate.

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anonymous Q.
2 reviews
0 helpful votes
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December 24th, 2018
Verified purchase

It was quick and easy and this florist was the only one that promised same day delivery and then truly gave it!

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Bobby R.
1 review
0 helpful votes
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December 23rd, 2019
Verified purchase

Very easy on line order. Will ck on the floral arrangement after delivery to view quality of the order

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Jo R.
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

Good selection, would like to able to sort the options to make it easier to find what I want, eg to sort by price, or by popularity

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Francye D.
1 review
0 helpful votes
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November 5th, 2019
Verified purchase

I have ordered flowers quiet a few time from just flowers and they have done and excellent job everytime!!

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Shari M.
1 review
0 helpful votes
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October 8th, 2019
Verified purchase

The order was not delivered to me. I do know that it was delivered and the recipient is very happy with it.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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