JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.
This company responds to reviews on average within 4 days
I ordered birthday flowers and they were delivered one day late due to the (Carolina) hurricane. They were nearly the same as pictured. Except for the vase which was the same color,but was not the nice one pictured.
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
I didn't actually see them because they went to out-of-town hospital but was told that they were the prettiest arrangement in the room. Liked their quick delivery, too.
Beautiful arrangements. Afraid to add more to order however, because they were not delivered along with order though I had paid for these things in advance (e.g. chocolate).....
We started using Just Flowers quite a few years ago and we always find the shopping experience very straight forward. The only tricky part is choosing which arrangement!
Final cost was more than expected - didn't notice there was a handling charge. Why, I don't know! Not particularly happy about that - so may not use you again
Order placed on 5/08/2020 to be delivered on Mother's Day. Well no delivery. Have contacted every number just flowers gives and can not speak to a live person unless you call to order flowers, then they give you a number that you have already called. We have sent emails, left messages and still no call or email back. As of 5/11/2020, no customer service at all. I'd give negative stars if it was an option. DO NOT GET YOUR MONEY TSKEN LIKE I DID.
Your web site is really hard to navigate and the direct chat never materialized to answer my inquiry about whether I had a voucher from a previous purchase.
I've ordered from 'Just Flowers' many times. I really like the several pages of beautiful flowers you have to pick from. I've never had a problem with placing an order so it's all great!
I was surprised when 49.99 turned into 63.47 with a handling charge and something else added. I am visiting from Scotland so am not too likely to use you again....but you never know !
Although we were home all day, we heard no knock or bell -- got flowers late in day, had been out in heat, arrive therefore wilted. Partly rejuvenated with water and care, but not completely.
I ordered flowers EXPRESS to get flowers to a good friend of mine who suffered the loss of her 10 year old son 2 days ago. Not only have they NOT arrived. I cannot get anyone to tell me what is going on? I will leave terrible reviews everywhere I can about this HORRIBLE rip off of a company
Sheila F., we are here to help. Can you please provide your seven-digit order number?
I ordered flowers that should have been delivered yesterday. I did not receive a confirmation, but was charged on my credit card. Customer service does not answer and the automated system only asks for an order number they never provided. This place is a total scam and I swear if customer service responds to this asking for my order number I may freak out. DO NOT ORDER FROM THEM UNLESS YOU JUST LIKE GIVING YOUR MONEY AWAY TO SCAM ARTISTS!
Shawna McBride we are truly sorry your Mother's Day order 8863473 to Kandy McBride was not able to be delivered. We will deliver your order on the next available day and we will include a note of apology from our company. Thank you for your understanding.
It was very easy to order. I would have liked to see the size of the arrangement since there is only one picture shown. Also, the handling and shipping charges are quite high.
$10 coupon. In small print at the bottom it states that the order needs to be $50 or greater. It could be stated more clearly. I hate being tricked. Won't shop here again.
Your website could be improved to allow for more and better narrowing down so customers don't need to go through so many pages of possible floral arrangements.
Just ordered another bouquet because you were able to deliver on Christmas eve, last minute order to a very rural area. Can't believe you got it there in time. Thank you so much.
Thank you for the perfect delivery. Loved the Flowers and the font on the Card. Despite the delayed delivery, everything was on point.
The original order had a ticking clock stating shipping would be free if ordered within the time frame. Sadly that was omitted at checkout so that is the reason for 3 stars only.
Agree with all the above.
They said they would deliver on a Sat morning. Did not deliver until Tues and then said their email confirmation states fine print no guarantee of delivery
Scam
Jr H, please provide us with your order number or name so that we can further investigate this issue.
Never got the flowers paid top dollar so that I would for sure get them their for mother's day. Nothing, no human to talk to. Took the money out right away though. Avoid.
Jon b., we are here to help. Can you please provide your order number?
Im still waiting for the flowers to be delivered after several days. I was told that they would delivered today. No one tried to contact either party.
Didn't fulfill there end of bargain. Ruined mother's day suprise. Cant deliver as promised. They are greedy and all about profit and no nothing about customer service
Brian l., we are here to help. Can you please provide your seven-digit order number?
We sent 18 yellow roses to our daughter for opening night of a play. The flowers were beautiful and delivered exactly according to our specifications. Thank you!
Beautiful arrangement. Excellent service and follow-up.
Flowers were ordered in advance for Mother's Day - to be delivered on a Saturday. We waited all day and they didn't arrive. I tried calling twice but their frustrating voice recording would never send me to a live person. I left two voice mails, and also sent an email. Later that night, the sent an email saying they were sorry but the flowers would not be arriving, but would arrive the next day. WOW - Mother's Day no show. We wanted to cry. So, today is Sunday and still now flowers, with the same email arriving again. THESE PEOPLE ARE FRAUDS WHO DO NOT DO WHAT THEY SAY - AND PROVIDE NO LIVE PEOPLE TO HELP. STAY AWAY, OR YOU WILL CRY TOO. So sad when business toy around with the emotions of a mother on her special day.
Steven m., we are here to help. Can you please provide your seven-digit order number?
I ordered flowers and chocolate for my girlfriend yesterday for same day delivery, they never arrived, by the time the end of the business day was at hand, i'd called to cancel the order but, of course, there are no real people to talk to, only leaving messages which i'm sure are being deleted.
If the flowers show up, my girlfriend will refuse delivery, this is not a mistake, this is scam, it is theft, I will accept nothing less than a FULL refund of my money and i've been in contact with dozens of people who have been robbed by this company, as well as have contacted a lawyer. I have contacted paypal and will contact the better business bureau.
I will continue to write bad reviews all over the internet, and I will continue to "attempt" to contact this "business", I will also pursue the lawsuit as well as gather those who have been ripped off by this scam until one of two things happen, my money is refunded to me, or, I die.
I have infinite patience and will use every legal avenue available to me to right this wrong from these criminals.
No, before you ask just flowers? You may not have my 7 digit code, i've provided it multiple times in emails, voice calls and social media, you have yet to respond.
Do the right thing.
James B., we are here to help. Can you please provide your seven-digit order number?
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Hello, we are here to help. Can you please provide your seven-digit order number?