JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.
This company responds to reviews on average within 4 days
The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
Very good website, easy to navigate and find items desired. Pleased at the wide variety of flower arrangement to choose from.
Nice selection, easy e-commerce experience, fast order process, positive experience the last time I ordered flowers for Mother's Day. Great business!
Have shopped here before. Excellent service and floral arrangements are top notch! Would recommend to everyone to give them a try!
There were problems to fill in the delivery address form. I needed to choose California but it was NY imprinted already.
So far it has been acceptable. Now lets see how you do regarding the quality of the flowers and delivery timeframe.
Your selection of flowers were nice but your delivery fee was high.and no discounts for first time buyers at check out.
Very easy to order online. Flowers and candy went to my daughter-in-law for her birthday. She said the plant was beautiful.
I am rating your review highly since you an deliver flowers on such short notice. I sure hope they arrive today.
Easy to follow instructions just hoping the flowers will be the same as pictured.
Also advertised discount which was not shown
Don't really need someone popping up every minute asking if I need help, once is enough. But simple and well priced.
The online part was easy. I'll know better when my wife reacts to the arrangement.
She loved them!! Well done, folks!
Great selection. Since this is the first time ordering, I'll wait to see the flowers before giving a 5 star rating.
Had a lot of nice arrangements to look at. All Beautiful. It was easy to Oder and check out. Thank You
I only use Just Flowers for my daughter's Birthday every year. She loves them and that makes it a good Birthday.
the site needs to let you list by price and other options. Little expensive, but at least you deliver on Sunday.
I thought the prices are inclusive of shipping and handling. Was surprised that my $60 something purchase ended up $80 something.
It would be really nice if you could select items also by colour grouping rather than having to scroll to find.
I thought I was getting $10.00 off order and found out it only applies to orders of $50.00 or more! Disappointing!
I tend to order from you being you have always done a great job. Reasonable prices with so many beautiful options
My order *******
I placed an order 8 days prior to my daughters birthday and paid for an express delivery between 9.00am and 1.00pm. My daughter left work at 5.10pm and on her way to the airport, received a call from the florist at 5.13pm trying to arrange delivery.
I contact Just Flowers the next day to cancel the delivery but as it was the weekend I needed to wait until Monday to confirm if the order could be cancelled.
I received an email from Just Flowers on Monday informing me the order had been delivered and they were unable to cancel the order.
When I finally received a call from a Just Flowers manager he informed me there was nothing he could do about the flowers not being delivered before 1.00pm on the day scheduled.
The Just Flowers manager just continued to quote their web page " we will attempt to deliver the flowers within the priority time but this is not guaranteed".
What should have been an enjoyable experience for a special occasion was ruined by a business with no care for customer service.
I will never use this business again and would hope others reading this review choose another florist to avoid disappointment.
I like when you can see all of the charges up front - but this site doesn't allow for that. I think in this day and age transparency is helpful.
It was pretty easy to order. The cost is a little higher than going with the local florist but that shop did not seem to allow for Sunday delivery.
I did not see the prompt for my coupon code to get my $10.00 discount. At what point was it shown? Maybe this needs to be placed more prominently.
I have been a customer of Just Flowers for many years and the one time I had an issue it was cleared up quickly and professionally. Love this site!
Smooth and well done! Arrangement was beautiful. The recipients loved the flowers.
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Peter Howe, we are here to help. Our customer service supervisor will call you first thing in the morning in order to resolve this.