• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.7%
Positive
116
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,448)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Anthony C.
1 review
1 helpful vote
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March 11th, 2020
Verified purchase

The promotion made reference to a $10.00 discount however never appeared in the transaction !! Not happy !!

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Rose N.
2 reviews
0 helpful votes
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January 17th, 2019
Verified purchase

The site is quite navigable, but the previous and next page buttons could be larger. Otherwise great.

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1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Easy to order, price was right and fast delivery to a delighted recipient. Will definitely use again.

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Erika Q.
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

Quick and easy ordering with excellent images of the selection available and a terrific variety as well.

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Kathy Y.
3 reviews
1 helpful vote
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December 20th, 2019
Verified purchase

handling fee and shipping/service fee info only available till you purchase is not transparent plus very annoying

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cindy M.
2 reviews
0 helpful votes
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November 29th, 2019
Verified purchase

Though the flowers will be delivered tomorrow, so far the experience has been smooth and easy. thanks.

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Leilonnie M.
1 review
0 helpful votes
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October 29th, 2019
Verified purchase

Ginormous Selection - Easy to check for different types of flowers, balloons, candy, stuffed toys for all occasions.

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Dana H.
1 review
0 helpful votes
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October 6th, 2019
Verified purchase

Fair delivery prices, nice selection. Simple process. Available on desired delivery date with no huge excess cost.

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Kristin H.
1 review
0 helpful votes
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October 2nd, 2019
Verified purchase

The window asking if I needed assistance, twice, was distracting and did nothing to expedite the process.

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Judy S.
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

I like the variety of designs I see offered...a little different from your average online flowers offered.

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Susan B.
3 reviews
0 helpful votes
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June 4th, 2019
Verified purchase

this is the easiest experience I have had ordering flowers. Love the variety of plants/flowers and prices.

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Steve E.
1 review
0 helpful votes
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February 28th, 2019
Verified purchase

I've used Just Flowers previously with great success. My son and daughter-in-law raved about the beautiful flowers.

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April R.
1 review
0 helpful votes
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April 18th, 2018
Verified purchase

I will know better when it is delivered in a timely fashion and I hear the flowers are worthy of $77.00 from the recipient.

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Frank G.
1 review
0 helpful votes
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January 26th, 2019
Verified purchase

Shipping seems high for a local delivery. If the pizza delivery guys charged this much in shipping and handling no one would buy pizzas.

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Vici S.
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

Arrangements of flowers have always been so beautiful and arrived on time! Always bring such joy to the receiver! Keep up the great work!!

Thumbnail of user stephenl886
1 review
0 helpful votes
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May 10th, 2021

Not worth your time, money or trouble! They will charge you and you will receive nothing! Impossible to get a hold of! Just BS!

Tip for consumers:
Don’t bother! Only frustration!

Products used:
Flowers but received nothing!

Service
Shipping
Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Stephen L., we are here to help. Can you please provide your seven-digit order number?

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IEM U.
1 review
0 helpful votes
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December 30th, 2019
Verified purchase

At end of order, found out there is not free shipping. Fees and handling and shipping came to over $15 more. Might expensive daisies.

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Lauren C.
5 reviews
0 helpful votes
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September 24th, 2019
Verified purchase

Pls add search sort priced low to high, because you have so many choices under $50. follow-up is just to confirm when you deliver.

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patricia c.
1 review
0 helpful votes
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November 25th, 2018
Verified purchase

My ordering experience with you has been excellent in the past; I especially wish for that this time for my daughter's very special birthday.

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Sharon H.
2 reviews
0 helpful votes
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August 19th, 2019
Verified purchase

So far so good; second order done quickly; only I do not pay sales tax in Oregon, so that will have to be corrected.

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Robin G.
1 review
0 helpful votes
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June 27th, 2019
Verified purchase

Always use you because once some sub par flowers were delivered and you stood by me and had the local florist deliver another bouquet

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John T.
12 reviews
1 helpful vote
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June 11th, 2019
Verified purchase

A handling fee? Isn't that included in shipping? And the other sites I checked had more like a $5 ship fee. Seems too high.

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CustomerService -. – JustFlowers Rep

Hi John, the delivery fee is dependent on what type of delivery you request. We would be happy to look into this for you. What is your order number?

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Rosalind Y.
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

It's always a little uncertain until the flowers are delivered and the recipient is delighted , so very much hope this will be the case.

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Douglas B.
1 review
0 helpful votes
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March 11th, 2019
Verified purchase

Seems like a good experience. Easy to do online. I hope the delivery is on time and the product ordered is of high quality.

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Bill B.
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

Giving you a second chance, on Valentines day you never delivered my flowers at all to my wife, we will try one more time

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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