• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.7%
Positive
116
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,448)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Kim P.
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I have ordered from you before & got word back from my friend in Virginia that the flowers were beaurtiful

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Mary D.
6 reviews
7 helpful votes
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October 2nd, 2018
Verified purchase

I hope it works. The other florist in Lynchburg cancelled my order as they did not have what I needed.

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Willie L.
1 review
0 helpful votes
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January 21st, 2020
Verified purchase

I'll see how things go, I had a bad experience in the past with a different florist. They confirmed that a delivery was made and actually it wasn't.

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Donald G.
1 review
0 helpful votes
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November 5th, 2018
Verified purchase

I COULD NOT ENTER HOSPITAL, THOUGH THE RESIDENCE IS A NURSING HOME, AND SO HAD TO CHOOSE BUSINESS. KEPT HAVING TO RELOAD MAIL DATA. ALSO COULD NOT ADD CHOCOLATES BUT NOT SURE WHY...

Thumbnail of user markr3804
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Great experience. Ease of use within the site. On time delivery. Stunning arrangement.

Thumbnail of user johns15167
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

My long time girlfriend received her Valentine roses, 200 miles away. I am very pleased.

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Christine M.
1 review
0 helpful votes
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June 6th, 2020
Verified purchase

Flowers ordered for our daughter
Delivered a day later than organised plus different display ALL DUE TO CORONAVIRUS so just happy we got flowers delivered
Thank You

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Dianne K.
1 review
0 helpful votes
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April 11th, 2020
Verified purchase

Easy peasy, I just hope the arrangement is beautiful and wish there was more info about the chocolate selection.

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Karen O.
1 review
0 helpful votes
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April 10th, 2020
Verified purchase

You were the only on line company that was delivering to Cummaquid tomorrow which is why I chose you.

Thumbnail of user cynthiar1086
1 review
0 helpful votes
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October 25th, 2021

I ordered flowers on Firday for a Sunday delivery, did not deliver until Monday 4:30. It was for sympathy

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Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Cynthia R., we can't seem to locate any such order with the information provided. Can you please send us a private message with your full name and order number?

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Martina S.
1 review
0 helpful votes
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March 1st, 2020
Verified purchase

Everything was ok, the flowers were beautiful, fresh, your service was great, BUT the bouquet was not at all like the one in the picture, the one I chose.

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Ralph B.
2 reviews
0 helpful votes
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December 23rd, 2018
Verified purchase

Hurriedly ordering the day before Christmas Eve and gratified to be able to get flowers there by Dec. 24th!

Thumbnail of user garyg843
1 review
0 helpful votes
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May 10th, 2021

Ordered for Mothers Day finally had to cancel after rescheduled delivery three times. Doesn't produce for a very important day.

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Gary G., we are here to help. Can you please provide your seven-digit order number?

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Pamela B.
1 review
0 helpful votes
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April 24th, 2018
Verified purchase

Only problem is....I use Paypal and there isn't a place to add the discount code so I didn't get a discount. Really disappointed!

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Beth B.
1 review
0 helpful votes
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January 31st, 2019
Verified purchase

You folks are great! The Christmas center piece was gorgeous...my Mom was thrilled. Thank you for helping me make that happen.

--Beth :)

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Cheryl W.
1 review
0 helpful votes
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January 27th, 2019
Verified purchase

I have used this company for a couple of years now and I am always very satisfied with all aspects of their service

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Amy G.
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

It would be nice if the descriptions said how tall the arrangement was, and if there were pictures for all three price points.

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Andrea S.
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

Send a flower arrangement for my Aunt and Uncle in Florida. We live in Ohio. She sent a picture of it-WOW!!!! Just beautiful!!

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Stanley S.
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

$20.00 in unannounced fees is a bit excessive. Warn the customer that there are delivery fees not mentioned until everything is already entered.

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ST K.
1 review
0 helpful votes
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December 18th, 2018
Verified purchase

Pretty good except for the difficulties experienced in knowing what items are available in the country you wish them sent to.
Many thanks.

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Jenny W.
2 reviews
0 helpful votes
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May 6th, 2018
Verified purchase

Lots to choose from that is the hard part but easy to process My parents really enjoyed the flowers. It brightened their day

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anonymous S.
2 reviews
0 helpful votes
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December 5th, 2018
Verified purchase

all I wanted were latex balloons- spent 20 bucks on mylar balloons with sayings that had nothing to do with the occasion. Boo!!!!!!!!!

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Manning H.
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Fast and Easy, However I think you have to many extra and almost hidden charges. We went from $69.00 to $100.00 very quickly.

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Cecily W.
1 review
1 helpful vote
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September 3rd, 2019
Verified purchase

This website is very difficult to use. It took me a really long time to place the order because it was not straightforward.

Thumbnail of user kathyg280
kathy g.
1 review
0 helpful votes
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August 31st, 2019
Verified purchase

If I was a little faster on the computer it would have been great. Not your fault--mine--. You have a very nice selection.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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