JustFlowers

Same thing happened to us. Over $100.00 Do not order from them! They do not answer calls. Delivery was never made.

I am disable, so you website makes it easy for me to send flowers myself whenever I want, which I appreciate.

The shopping experience was fine but website indicated a 20% discount with purchase. I doesn't appear discount was offered or applied.

There is always a problem getting to the recipient's address or location which wastes a lot of time placing the order.

When entering a coupon code, no message appears prior to advancing to checkout screen and no explanation, just pay original amount.

i always use Just Flowers. Professional and timely. Simply the best way to order flowers. I have confidence in their services.

I was surprised that my $39.99 order turned out to actually be $49.99. I hope the arrangement reflects the extra expense.

DO NOT ORDER FROM JUSTFLOWERS! Unprofessional, unethical, and poor business practices...

I ordered flowers for mothers day and made sure that the delivery date was on Sunday, arriving in time for mothers day. I ordered a standard flower package for $69.99 and at no point was there indication of any additional charges or fees. After my order was processed, I was charged $89.99. When I called to ask, they informed me that there was an extra delivery and service fee (although it was not indicated when I purchased online).

My flowers WERE NOT DELIVERED on mothers day. I received an email at 6pm on Sunday apologizing that delivery was delayed. When I called customer service, I couldn't get ahold of anyone so I left a voicemail and email. I received a call back the following day saying that the flowers will be there on TUESDAY (two days after mothers day).

Two issues- 1) I was charged an additional $20 over what I agreed to pay and 2) the flowers weren't delivered on the day I ordered them to be delivered.

Jill, one of the managers, offered to refund me $10. After explaining my situation (practically begging) she offered to refund me $20. This may have made up for my $20 overcharge but didn't address that fact that my flowers were two days late!

Stay away!

Where do I begin? I ordered the my fair garden basket online on Monday. The item was to be delivered by 1pm on Tuesday. This item was for my best friend who's father passed away. Tuesday came and went with no flowers.
I paid extra to have it delivered by that time. Then I got an email that it was unable to be delivered Tuesday. It's now Wednesday and I get another email that there was to be a replacement. Now it's a KALANCHOE PLANT AND BLUE AFRICAN VIOLET. That is not a valid substitute. Their policy states a replacement of equal or greater value. I called and spoke to Rege who refused to give me the name of the owner, the phone number from corporate office, the name of the florist delivering the item.
I, in good faith, placed trust and faith in their company and believe that I am receiving poor service. I am extremely upset that they would not cancel this order. It HAD NOT BEEN SENT OUT as of 1:20 today. I hope they don't use these poor judgement choices for their customers. I am supposedly guaranteed complete satisfaction, while indeed I have not been!

I put the wrong number on the address but correct street I am older and a detail that you wouldn't think was absolutely necessary if you explicitly say HOSPITAL AND correct phone number say it's a patient that you want to GET WELL, only to have them deliver to the address I lived at when I was 5. I assumed delivery would be able to find a hospital, in a small city with only 2 hospitals. My complaint is they don't do their homework and are careless with other people's money, also I had to remind them of the $10 discount that the annoyingly emailed me every other day and unsubscribing from them is an issue they send too many emails and I attempted unsubscribing a few times including a phone call. Otherwise, delivery time is good, I used them once before. Customer service did not try to clear it up, and my sick mother didn't have the heart to make the person who called to tell her, bring to her her flowers and chocolates They were on the ladies her front porch for 2 days. I do not accept that they couldn't of did better, now I have to start over.

Thank you so much. I had ordered from another company and they cancelled my order. This is a rush order so I hope my family gets it in time.

Easy to use. Would like if we could have more filters to use at the same time, like color, style, etc -too many pages to look through for choices.

The currency exchange and taxes are confusing and billing in US funds on Canadian credit card is irritating.

Flowers were delivered on time and were excellent, I received a photo of them after delivery to the person receiving them and they looked great!

Very Late…. It made it look like I forgot Mother's Day and sent them late but I ordered on time they just didn't get there for a week

My second order today. So great to have a trusted shopping sight that I can aways count on JustFlowers when I need a great gift.

All seemed to be in order. I hope that the flowers are fresh. I ordered from someone else last year and the flowers were wilted.

The main page of the website mentioned if I order today that I would save $10, yet there was no $10 discount at checkout. Disappointing.

plenty of choices in flowers and price. easy to use filters to zero in on "just what I had in mind". Great service. very happy.

The above is dependent on if they can get them there today. If they do, than kudos to you! You achieved where others could not!

I was entitled to write 240 letters in my birthday card and was asked to erase even on a fewer amount of letters. Very disappointing

The violet plant basket was just what I was looking for. I was pleased to see that my order can be delivered today. Thank you.

simple and easy . used this site before and the recipient was pleased. they always send a picture of it and we are all pleased .

On-line shopping experience is great. Hopefully, the plant will be beautiful. I will definite check with my friend to get her opinion of the plant.