• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
Thumbnail of user annemettea
Annemette A.
1 review
0 helpful votes
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May 29th, 2019
Verified purchase

It was easy to shop - i look forward to here from Liva, and that she is found of the teddy and roses.

Thumbnail of user np154
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

The flowers received was nothing like what was in the image and not worth the price.
Very disappointing and will not use your service any more

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

NP, we are sorry to hear this but without identifying yourself, we are unable to the investigate this with our local florist.

Thumbnail of user shaunc46
1 review
1 helpful vote
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February 15th, 2018

TOTAL SCAM! TOTAL SCAM! TOOK OVER 100 DOLLARS FROM ME AND NO FLOWERS! NEVER GOT ANYTHING! TOTALLY PISSED OFF. MY ORDER CONF. #*******. IF YOU KNOW OF ANYWAY I CAN GET MY MONEY FROM THEM LET ME KNOW!

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Shaun Curtis, we show that your order was delivered. Please contact us at 800.777.1911

Thumbnail of user normanc49
Norman C.
1 review
0 helpful votes
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November 22nd, 2018
Verified purchase

I like that every time I need to send a flower or a basket your timing it right i seem to get an email from you. I really appreciate it

Thumbnail of user michellee1470
2 reviews
0 helpful votes
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September 5th, 2023
Verified purchase

Fabulous, always a great experience. Flowers are beautiful ordering is easy. Delivery is always on time.

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Michelle E., thank you for sharing your pleasant experience. We greatly appreciate your business.

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Debbie H.
6 reviews
0 helpful votes
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April 12th, 2018
Verified purchase

The site was easy to use except for where to put the code for my discount, since I have bought from here before. So I missed out on the discount.

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linda a.
1 review
0 helpful votes
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April 20th, 2018
Verified purchase

So far so good. Last time delivery was delayed a day so I'm hoping that won't be the case this time.

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Michael R.
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

All good so far. Hope the two dozen roses last for a good length of time. The freshest roses possible, please.

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maggie c.
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

you have always been reliable. And the flowers have been lovely. such a comfort to know I can count on you

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Jill O.
1 review
0 helpful votes
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April 6th, 2020
Verified purchase

Shopping experience was fine but you are not very up front about cost. Delivery charges are not disclosed until very end.

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Gemma T.
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

I was surprised at the shipping and handling fee of $13 plus the other fee for handling. Seems a little much.

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R D.
2 reviews
0 helpful votes
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January 13th, 2019
Verified purchase

This is not my first order with you. I am making since order because of my complete satisfaction with previous orders.

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anonymous T.
4 reviews
0 helpful votes
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December 21st, 2018
Verified purchase

Your site is very easy to navigate and place your order. There is also a very nice selection of gifts. Thanks!

Thumbnail of user charlottev22
Charlotte V.
1 review
0 helpful votes
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November 26th, 2019
Verified purchase

This shopping experience has gone very well. Now I hope the flowers are as beautiful as the experience in choosing them.

Thumbnail of user amyt200
Amy T.
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

Hope to order again. I hope the flowers are nice and fresh as depicted. Overall it has been easy to order.

Thumbnail of user ruthw88
Ruth W.
1 review
0 helpful votes
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May 9th, 2018
Verified purchase

So far so good. I did look for a specific plant ,but the computer said you didn't have a shamrock plant.

Thumbnail of user jacquiem10
Jacquie M.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

I had 240 characters in my message, but it would not go forward until I took out part of my message?

Thumbnail of user jimp191
jim p.
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

So far so good, hoping the order is delivered today! I appreciated the "chat window" in case I did need assistance.

Thumbnail of user ruths297
Ruth S.
1 review
0 helpful votes
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August 23rd, 2019
Verified purchase

Easy to order I hope the flowers are as beautiful as in the photo. will only recommend after seeing the delivery

Thumbnail of user deborahg185
Deborah G.
1 review
0 helpful votes
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October 15th, 2018
Verified purchase

You have not disappointed me yet. I've been using you for months. Thus far, all of your arrangements have been fabulous!!!

Thumbnail of user priscillav25
Priscilla V.
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

I could not find the code for the savings that you advertised on the home page but I ordered it anyway.

Thumbnail of user dianet176
Diane T.
1 review
0 helpful votes
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September 11th, 2019
Verified purchase

I always shop with you because you send such fresh and lovely flowers to my friend. I appreciate such an easy place to order from. Thank you.

Thumbnail of user juditha34
Judith A.
13 reviews
1 helpful vote
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April 1st, 2019
Verified purchase

I hope the flowers you deliver are as beautiful as they are shown. I am ordering from you because the other company did not meet these expectations.

Thumbnail of user carmens84
CARMEN S.
1 review
0 helpful votes
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April 12th, 2018
Verified purchase

I am NOT SURE the CHOCOLATES were added -- It was NOT reported in the charge but I clicked 3 times to add chocolates!!!!!

EVERYTHING was delivered!!!! GREAT!!!!!!!

Thumbnail of user jimg306
Jim G.
1 review
0 helpful votes
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March 5th, 2019
Verified purchase

So far so good. Last couple times I ordered was very disappointed that that flowers were not close to what I ordered so hoping this goes better.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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