• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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anonymous O.
2 reviews
0 helpful votes
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April 20th, 2020
Verified purchase

I'm always shocked by all the add-on's. Handling. Shipping. Tax. Just because. Just give me the price and the tax and don't add and add and add...

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Jeanette W.
1 review
0 helpful votes
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April 26th, 2018
Verified purchase

Several options on website. Hoping the arrangement looks as great in person as it does on the website.

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cindy g.
1 review
0 helpful votes
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March 25th, 2020
Verified purchase

one a specific bouquet, the one that was delivered two days late was nothing like the one that i ordered.

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Dana V.
1 review
0 helpful votes
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December 22nd, 2018
Verified purchase

So far so good, the arrangements on the web site are beautiful. I hope the flowers delivered are as beautiful.

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Jan E.
2 reviews
0 helpful votes
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May 4th, 2018
Verified purchase

I am hoping that the plant will be of good quality. My evaluation will be in direct response to the quality of the plant.

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Charles C.
1 review
0 helpful votes
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September 18th, 2019
Verified purchase

The person we sent the flowers to in Arizona was very happy. The picture she sent back was very nice.

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anonymous Q.
3 reviews
0 helpful votes
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November 20th, 2018
Verified purchase

love the arrangements, but all the added expenses are almost as much as the flowers. I sure hope the look as good as the picture

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Vicky O.
1 review
0 helpful votes
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September 11th, 2018
Verified purchase

I have never ordered flowers like this. I pray that they are as beautiful as they are shown online. Also, that they are delivered today!
Thank you

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1 review
3 helpful votes
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June 21st, 2016

The balloon which should've been on the order was never on the arrangement. Order was all jacked up. Order # *******

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CustomerService -. – JustFlowers Rep

Sharon, we are here to help. Can you please kindly provide your seven digit order number.

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Tim C.
1 review
0 helpful votes
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April 7th, 2020
Verified purchase

Too many choices with redundant color combinations. More plants would have been nice. PayPal would have been nice.

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Dorothy W.
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

Ordering process was effortless. Hope the flowers are as good as the picture and the online ordering.

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Mary F.
12 reviews
0 helpful votes
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November 20th, 2018
Verified purchase

shopping was easy. Hope what was ordered is what is delivered. Been burned by other flower orders with other businesses

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anonymous C.
3 reviews
0 helpful votes
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October 13th, 2018
Verified purchase

The website is fine with the exception of the $10 coupon blocking the flowers. The proof is in the quality of the flowers when they are delivered.

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Mary D.
1 review
0 helpful votes
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April 5th, 2019
Verified purchase

Always found you all the best, easiest and always have great results when delivered. Always the best

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Frances L.
1 review
0 helpful votes
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December 17th, 2018
Verified purchase

Need to be able to have option to list flowers highest to lowest, lowest to highest, or most popular

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Tom B.
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

Beautiful Arrangements. One suggestion--put the add'l handling and delivery chgs on before the final billing.

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Linda V.
2 reviews
0 helpful votes
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December 24th, 2019
Verified purchase

I have shopped before with JUST FLOWERS and had a wonderful experience. I am so grateful JUST FLOWERS was still takihg orders for Christmas. THANK YOU!

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Lois S.
4 reviews
0 helpful votes
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December 17th, 2019
Verified purchase

i was to get a discount and even had an online chat with someone and they assured me it would be there but it wasn't. I am a bit annoyed.

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Deborah C.
1 review
0 helpful votes
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May 5th, 2020
Verified purchase

I'm not sure about questions #2 & 3 yet. I'll be happy to provide feedback after the flowers are sent.

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Brad J.
2 reviews
1 helpful vote
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April 19th, 2018
Verified purchase

Great selection! Beautiful flowers. Can't wait to see my Administrative Assistant's reaction when she receives them!

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1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Really appreciate all of your help with this order. My friend received them and was so happy - they brightened her day!

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Brenda W.
5 reviews
2 helpful votes
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May 2nd, 2020
Verified purchase

A nice variety of choices. Overall easy to manage website. I have ordered from here before and will again.

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Alfred S.
1 review
0 helpful votes
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May 2nd, 2020
Verified purchase

Quick and easy. Mom has been impressed by the flowers previously ordered. They seemed to last a long time.

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Anita L.
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Easy to use site, haven't yet seen finished product, but the ordering process and website were great

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cheryl K.
1 review
0 helpful votes
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April 24th, 2020
Verified purchase

So far this is wonderful. . .lots of choices. I hope it gets delivered today or tomorrow earlier in the day

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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