• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Amy I.
6 reviews
0 helpful votes
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April 16th, 2020
Verified purchase

Huge selection, pretty good prices, flowers look nice - hopefully they arrive quickly in great condition

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anonymous Y.
3 reviews
0 helpful votes
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April 16th, 2020
Verified purchase

The azalea tree is such a special item for this particular family to plant in their garden. Thank you.

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Valerie K.
1 review
0 helpful votes
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April 11th, 2020
Verified purchase

Reasonable prices. I like the option to use a local florist. Have had bad experiences with 800 flowers.

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Deborah H.
8 reviews
1 helpful vote
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April 10th, 2020
Verified purchase

I always find a large selection of flowers to choose from and the recipients are delighted so thank you.

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john f.
1 review
0 helpful votes
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April 10th, 2020
Verified purchase

Delivery and handling fees high. Won't know if value for flowers is commensurate with price until delivered.

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Rachel M.
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

It would be great if you could filter to color wanted
Also I entered a promo code for $10 off and only received $5

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Leslie T.
1 review
1 helpful vote
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January 26th, 2019
Verified purchase

It was fairly easy to pick out a lovely bouquet for our daughter. I just hope the flowers are extra good quality.

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Christel J.
1 review
0 helpful votes
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March 29th, 2020
Verified purchase

thank you for helping send flowers in a time where social distancing is extremely important.
be safe

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Judy I.
5 reviews
0 helpful votes
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April 28th, 2018
Verified purchase

Thank you! Website is wonderful. Quick. Easy. Live Chat answered question very quickly and solved problem in a jiffy. Low stress process.

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Rosemarie W.
1 review
0 helpful votes
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March 22nd, 2020
Verified purchase

Website is easy. I will find out from Receiver if flowers are fresh and attractively arranged. Recipient was pleased.

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Alice F.
2 reviews
1 helpful vote
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March 20th, 2020
Verified purchase

Site very easy to follow. Hope the flowers will be fresh and beautiful as they were in previous purchases.

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Vacca C.
1 review
0 helpful votes
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March 16th, 2020
Verified purchase

The asterisk comment of only applying to orders over $50 is nicely hidden away in small print, isn't it? Pah.

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Rick S.
1 review
0 helpful votes
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March 15th, 2020
Verified purchase

Shipping is quite pricey so for that reason I feel better off buying the flowers and bringing them to her.

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anonymous D.
2 reviews
0 helpful votes
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January 17th, 2019
Verified purchase

Except for this window popping up and covering the confirmation number so I could make a note of it, very good!

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Joni C.
1 review
0 helpful votes
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April 30th, 2018
Verified purchase

Quick and easy ordering online, express delivery, available chat rep, great customer service, thank you!

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Bobbie L.
1 review
0 helpful votes
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January 10th, 2019
Verified purchase

So far my experience of ordering is good. Have never ordered before. Will order again if satisfied with the arrangement.

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Aronis T.
1 review
0 helpful votes
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November 7th, 2018
Verified purchase

the check out could be quicker...product mis represented not even close to presentation shown in ads

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Ted M.
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Excellent way to find what a person needs with plenty of choices. We hope and trust that the order will be delivered as requested. Thank you.

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Lola B.
1 review
0 helpful votes
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January 31st, 2020
Verified purchase

I am expecting the flowers to be beautiful and delivered on time. If they are then this was a great experience!

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AnnMarie G.
1 review
0 helpful votes
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January 20th, 2020
Verified purchase

This is my third time shopping with Just Flowers. I especially appreciate the availability next day delivery.

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Maria N.
1 review
0 helpful votes
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January 19th, 2020
Verified purchase

I have been trying to get off your mailing list for ages, the emails come far too often and really annoy me.

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Vanessa B.
1 review
0 helpful votes
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May 1st, 2018
Verified purchase

Tried to call the Carrs Eagle River Florist today and got no answer. Hope this gets processed as we are out of town.

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Wanda C.
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

Relatively easy and painless. I would recommend Just Flowers at this point. Let's see how happy the recipient is after delivery.

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anonymous I.
3 reviews
0 helpful votes
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January 8th, 2020
Verified purchase

Not a lot of transparency on price until the very end. Also, code used was advertised as $10 off, but only gave me $5.

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Frances B.
1 review
0 helpful votes
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December 26th, 2018
Verified purchase

This has been an amazing experience. If she actually gets those flowers by tomorrow I am more than pleased.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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