• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Donna G.
1 review
0 helpful votes
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December 3rd, 2018
Verified purchase

Love your help and promo codes. Easy prompts to order especially for people not tech-savvy. Thank you.

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DJ J.
2 reviews
0 helpful votes
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September 20th, 2019
Verified purchase

I hope the flowers will be lovely as they look here..the process was nice..Thank you for taking care of my order.....DJ Johnson

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Elias Q.
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

Very easy and convenient. I will not know my full experience until after flowers have been delivered.

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michelle a.
1 review
0 helpful votes
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November 29th, 2018
Verified purchase

The high service fee will get me looking elsewhere.
Unless you have better coupons to compensate...

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Gary H.
12 reviews
1 helpful vote
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May 16th, 2018
Verified purchase

It was easy to navigate through your website. Moreover, my mother absolutely loved the flowers I sent her!

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Gerry L.
1 review
0 helpful votes
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September 10th, 2019
Verified purchase

Easy ordering and great finding a place that delivers to Jackson, CA. Larger online companies don't!

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Erich S.
1 review
0 helpful votes
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November 27th, 2018
Verified purchase

buying from you every year since my client told me how nice the flowers were... we will keep it going!

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Valerie B.
1 review
0 helpful votes
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November 26th, 2018
Verified purchase

Flower arrangement was different from the one I ordered so perhaps a call next time to manage expectations would be good.

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Lisa S.
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

It is very misleading upon the total price due to additional charge for shipping and handling, even after I selected normal delivery

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Dobaro D.
1 review
0 helpful votes
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May 21st, 2018
Verified purchase

your delivery charge is way expensive; consider making it more reasonable to not spoil shopping experience.

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Dave F.
1 review
0 helpful votes
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November 20th, 2018
Verified purchase

I am an established - repeat customer and found Just Flowers to provide high quality service during my previous orders.

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Vida U.
1 review
0 helpful votes
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November 20th, 2018
Verified purchase

Easy navigating Website, products that match many occasions, and just about everything seems to be right.Thank you.

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Ann S.
1 review
0 helpful votes
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August 1st, 2019
Verified purchase

Shopping experience was great. I will wait to see what the flowers look like before recommending them.

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Denise C.
1 review
0 helpful votes
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November 18th, 2018
Verified purchase

so far easy, I need delivery today. Bad experience with 800 flowers and my order that was supposed to be delivered last Friday is still lost

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Debbie K.
1 review
0 helpful votes
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July 23rd, 2019
Verified purchase

So far it has been a pleasure, will wait and see what flowers look like before I make my final decision!

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Charles K.
1 review
0 helpful votes
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July 22nd, 2019
Verified purchase

Having used your site before, it was nice to have my address and related info automatically load. Smooth sailing. Thanks!

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Verna D.
2 reviews
0 helpful votes
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May 26th, 2018
Verified purchase

Would like to know order was received w/o any issues. Love the arrangement I've selected, reviewed others comments. Seems many were very satisfied.

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anonymous Z.
1 review
0 helpful votes
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July 17th, 2019
Verified purchase

Not having recipients phone number delayed my order and I had to go through the lengthy process a second time!! Cheers

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Mark R.
1 review
0 helpful votes
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July 12th, 2019
Verified purchase

good experience.
Thought for future improvement - would be nice to narrow search by 1) colors and/or 2) specific flowers (like lilacs)

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Dessie C.
1 review
0 helpful votes
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November 10th, 2018
Verified purchase

I was pleased with online order experience. Hopeful that flower arrangement will be equally pleasing.

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Richard S.
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Really easy to order. Arrangements are as shown. Extra charges make JF more expensive than other sites though.

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Chris R.
8 reviews
12 helpful votes
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March 29th, 2018
Verified purchase

Lots of hidden extra charges... I am almost forced to use your service as so few shops deliver in the requested area

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anonymous P.
1 review
0 helpful votes
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November 1st, 2018
Verified purchase

Discount offered but not available as you say that your flowers are already $20 cheaper than others. A bit misleading

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Dipesh C.
1 review
0 helpful votes
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June 18th, 2019
Verified purchase

very easy to use. I like this...front screen just a little too busy for me. Overall great experience.

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Judith D.
1 review
0 helpful votes
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October 29th, 2018
Verified purchase

I have one issue: The coupon code Sunny said $10.00 off order but it only showed $5.00. Why is that? Sounds like false advertising to me!!

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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