JustFlowers

It was difficult to edit the order so I had to start over I ordered premium I am curious to see what is delivered

Wanted to order another item, but the site said could be delivered on the day I needed, but when I ordered, it was not allowing the date I needed.

This is the 1st time I have used this site so I feel I will wait to make further comments once the order is delivered/condition the flowers are in.

DO NOT USE THEM! I WILL NEVER ORDER FROM THEM AGAIN. NOT ONLY DID THEY DELIVER HALF OF MY ORDER, THEY GAVE ME THE WRONG FLOWERS. I CALLED THEM BACK, AND EXPLAINED I RECIEVED THE WRONG FLOWERS, WAS MISSING ANOTHER SET OF FLOWERS AND BALLOONS. THEY APOLOGIZED AND SAID THEY WOULD FIX IT. THEN THEY CALLED ME BACK AND SAID THEY DIDNT HAVE THE RIGHT FLOWERS OR ANY MORE BASKETS SO THEY ARE GOING TO USE A VASE INSTEAD. I TOLD THEM THAT WAS NOT OK. THEN THEY HUNG UP! I CALLED BACK AGAIN, EXPLAINED THE SITUATION, AND THE WOMAN I TALKED TO SAID SHE THOUGHT IT WOULD LOOK OK. FIRST OFF I DIDNT ASK HER OPINION I WANTED MY ORDER FIXED. I ORDERED SPECIFIC FLOWERS AND BALLOONS FOR MY PARENTS ANNIVERSARY DINNER AND EXPLAINED THAT ONE BASKET AND ONE VASE FULL OF FLOWERS THAT WERE NOT WHAT I ORDERED ARE NOT OKAY AT ALL. HOW ON EARTH IS THAT OKAY TO HAVE ONE BASKET ON ONE END OF THEIR ANNIVERSARY DINNER AND ONE VASE?! THIS IS THERE ANNIVERSARY! I TOLD THEM TO FIX MY ORDER OR REFUND MY MONEY RIGHT AWAY, THEN I WAS PUT ON HOLD FOR OVER 30 MINUTES. FINALLY I ASKED TO TALK TO A MANAGER AND WAS PUT ON HOLD FOR ANOTHER 30 MINUTES. I WILL NEVER ORDER FROM THEM AGAIN. THEN THEY HUNG UP ON ME WHEN I WAS PUT ON HOLD AND WAITED FOR THE MANAGER! I CALLED BACK AGAIN TO TALK TO A MANAGER AND WAS HUNG UP ON AGAIN! I'M NOW ON HOLD TO GET A REFUND FOR OVER 30 MINUTES AGAIN! TERRIBLE HORRIBLE EXPERIENCE.

Easy to order and I liked that I could type everything out myself as I am very particular and detailed.

The $10 credit code JFG did not work.
Your choice of occasions does not include important Jewish holidays -- Passover (now), Rosh Hashanah. Why not?

I have always been very satisfied with orders that I have placed with Flower Derby and will continue ordering.

I very satisfied with the service but I felt that the price I paid is quite high for the type of product I bought.

This is my third order and I have not been disappointed with the service in the past, so I know I will be satisfied with the service today.

I had a bad experience with the last flower shop I tried to order from, I hope I have a better experience with you!

Bought flowers for my dad for his birthday. Bought them online through their website and paid $122 including express delivery and paid extra for PREMIUM arrangement. The website guaranteed delivery on the same day never knew it could be as late as 3 Days. No delivery for 48 hours. No delivery and when they called me the first time asking if i can give them another chance for this order to be delivered the following day i was hesitant but didnt cancel and sooner they called me back again saying they wont be able to deliver it after i trusted them the second time. Did not receive any call that Sunday and got another call that monday asking for another chance for them to deliver the following monday. The flowers arrived monday at the very end of their delivery time which was a joke they are and no discount was offered and no apologize was given. I decided to wait and not make a complaint to see if they will make it right or at least offer any compensation for all the hassle. Why would a florist chance delivering 48 hours late. JustFlowers was very lucky that I didn't cancel my order with them. Not an honest company and their customer service is very poor. The people that you talk to are heartless all they care about is how they can get away with their scam. An honest company would at least give you a portion of refund for your order for the late delivery and false advertisement. The flowers came and totally far from what they have in their picture, the balloons were the cheap one the $1.00 balloons that you can buy from general store. The ones advertized were the metallic ones. My ten year old can do a way more better job in placing those flowers into the right flower arrangement that they had advertised. It was more leaf than flowers inspite of the extra fee that i paid for the premium arrangement. Very dissappointing and very unacceptable. Someone called me back and offered a $10.00 refund. Really?! What a JOKE! My biggest regret is i did not read the reviews first before i trusted this website and place this most unforgettable bad experience in ordering flowers online.

My Aunt suddenly got ill and she's alone for Christmas, please try to deliver today, I appreciate it.

I placed 2 ORDERS with JustFlowers and did not receive EITHER of them nor did anyone answer my calls. Please refund me my money back!

Thank you!

I ordered flowers to be delivered to my wife on her birthday by justflowers. I payed extra for the delivery to be made on time before she left for work at 10am. Its 7pm now and no word on the flowers, I called the customer service and they said the store they hired was not picking up. So the Customer service rep asked me if it would be ok if she called my wife and apologized and delivered the flowers tomorrow. It had already ruined my day so I said if my wife agrees then yes else no I don't want it anymore. She called my wife and told her that they didn't have anyone to deliver the flowers today and they could send them tomorrow, my wife did not want the flowers anymore. So I called them back to see what had happened and they said sorry we already placed the order because you agreed to send them tomorrow and you accepted the 5 dollars gift we talked about, to which I said that I had payed more in early delivery charges and that 5 dollars was suppose to make up for the screw up on their end. Anyways they didn't do a refund and will deliever it tomorrow. RUINED MY WIFE'S BIRTHDAY BECAUSE THEY HAD NO ONE TO DELIVER IT!

not enough characters to convey my personal message. most important part of package. and for 95 dollaes I best get a freakin' bear!

Bishop Quinn Weitzel is always amazed at your beautiful arrangements, so thank you. Patricia Letuli

yall do a very good job sending flowers to my mother on the westbank thanks so much be seeing you for christmas
Jan lewis

Very easy to navigate the system. Thanks so much. I've been ordering flowers from this site for a few years now and wouldn't go anyplace else.

GOOD JOB EVERYONE!! FLOWERS & ARRANGEMENT WERE PERFECT! THANKS AGAIN!! I HAVE A WEDDING COMING UP IN JUNE & WILL ORDER FROM YOU. :)

After being screwed over by Kim's flowers y'll will get all of my business PLUS a great yelp review if you get these delivered!!

SHOPPING WAS FINE SHE GETS OFF WORK AT THREE, IF THAT HELPS
AND I'LL KNOW AFTER HER CALL OF EXCITEMENT TO ME, SHE IS A FLOWER EXPERT..

It's not my fault that the local florist had a higher minimum delivery charge, yet you tried to make me pay an ADDITIONAL $15 to have them delivered!

HOME PAGE OFFERS UP TO $20.00 OFF ORDER TODAY, BUT NO WHERE IS THERE A CODE TO USE WHILE CHECKING OUT. NOT HAPPY

I don't know why I don't read reviews before ordering with a new company. My experience (today) with JustFlowers is just horrible. I ordered flowers for my mother's 90th birthday party and paid extra to have them delivered BEFORE 1:00PM. By 5:00PM they had not arrived. Needless to say the party was over, I had no gift, my mother cried that I forgot her, I cried because I was so upset and disappointed. I call the customer service department around 7:00PM and spoke with a very rude, inexperienced, very young representative and explained the situation. I asked for a manager and she said they were all gone for the day and after requesting a return call the next day she said she would do this. She had the nerve to ask me "how do you know your mother did not get the flowers" and I told her I was at the party. Can you imagine a representative of a company question the customer like that? The entire day went by and no call. I called again this evening and spoke with a second rep who was just like the first one and actually said the same, rehearsed comments. This young girl said the manager would call me back within a few minutes - gee, guess what? No call after 2 hours. Then I went on the "live chat" on their site and received the same run-around with the 3rd girl wanted to know "why I wanted a manager"? What? The live chat conversation could go on late night television it is so bizarre and rude. When I told the 3rd girl I was contacting the BBB (which I am with the transcript of the live chat) I received a call from a "manager" about an hour later. The "manager" had the same lack of concern, I don't care attitude. My only resolution to this very sad experience is to continue with the BBB and to advise you NOT to deal with this company. There are plenty of flower companies out there or deal with a flower shop personally. Save yourself the upset, tears, frustration and go somewhere else.