JustFlowers

The point of ordering flowers for mother's day is for them to be delivery on that day. They weren't delivered. Pretty sure it is a lousy company with a lousy website. I want to cancel but am unable to do so. It is very frustrating. I will not order from them again.

Did not deliver my order on time for my daughters 18th birthday. The flowers were finally received the next day at 7pm. Too little too late! The roses were almost fully bloomed! They would not accept any responsibility for their error and would not put me in contact with a supervisor! Rip off!

If I could give this company a 0 rating I would. I ordered flowers on Saturday May 9th to be delivered on Sunday May 10th. They emailed saying they were making a substitution to my order to have it delivered on time. My mother still hasn't received them. I have called multiple customer service numbers for the company and never get through to anyone. I have emailed them as well, with no response. I also ordered a Birthday arrangement to be delivered May 13th, and I highly doubt it will arrive. Do not waste your time or money on this company!

They didn't deliver the flowers I ordered! Don't order on this website! Don't waste ur money and time. They don't deliver your order on the exact date and you won't be able to talk to someone. This mother $#*!ers will only take ur money! Worst service ever!

I have used your service many, many times and can't tell you how often the recipient's have commented on how gorgeous the arrangements are. I recommend JustFlowers to friends and family whenever I get the chance!

I send the flowers from Canada to a family member in Florida. She was so pleased she send me a picture of the flowers. It was a beautiful bouquet. I was very pleased and will reorder when an occasion arises.

Thank you!

disappointed with delivery. next day took 3 days and price changed due to florist availability. felt that I should have been told that next day wasn't available to the area when the order was placed.

I ordered flowers for my daughter in laws birthday. First they were not delivered on her birthday. They called and said they would be delivered early the next day. They were delivered LATE the next day. I was promised a discount because they were not delivered when promised. My daughter in law sent a picture of the arrangement and it was pathetically small, not as pictured on the website. Then I got the bill and my $34 flowers had now cost me $71. I called them and explained my complaint, they promised a $20 discount. I will not order from them again.

They left no note at the door because they were not home at the time. I had to call to find out what was going on with the order. Finally they delivered the order. I don't think they did the best job with what I had ordered. I'll purchase from my area in the future.

Was told I could not cancel order when the arrangement I wanted was not available. Justflowers then scrambled around and found a substitute which I had to accept as they would not cancel the order. By the way they had not found another florist to fill the order when I tried to cancel. I was told it was too late to cancel. It most certainly was not!!! I will never use this service again. The fried to whom I sent the arrangement said it was beautiful and she sent me photos. It was lovely but I'll not patronize a company who refuses to allow you to cancel an order that was not near being filled.

The site advertised a 20$ discount and additionally a $10 discount. None of those discounts were applied at the moment of purchase. That was the reason I chose this site, and at the end it was not offered. Makes it feel like a scam.

The e-mail response from your customer service is a blatant lie. There WERE NO FLOWERS ON THE CEMENT FLOOR of any kind delivered at 8:11 pm. You also responded to the credit company " that goods describe and receive in good condition ". Please provide the name and company contact information of the delivery driver who claim to be your witness under oath in small claims court.

Your economic privilege will not be tolerated.
Do you lie to all your customers?
Or just to your brown & black skin customer

Might have gotten charged twice due to failure of your website. The preview didn't show the message that I entered to the recipient. Had to click on "EDIT ORDER" which restarted the Paypal process.. Pretty horrible.

Everything went well and I like doing flowers online. Very convenient. The only complaint I have, is this is the 2nd time I was supposed to get $10.00 off & when I clicked order, I only got $5.00 off. I was sent an email saying on my next order I would get $10.00 off if I used the code SUNNY. I did that & it gave me $5.00 off. Disappointing that this would happen twice, so please only give as a discount what you intend to give. Don't say more & then give less when the order is submitted. Thanks!

I thought the price was a little steep. I also, thought shipping and handling was free. I will see from my mother about the fruit and how it was delivered, before making a final judgement of my order.

This is our second order from your company in the past week. We ordered from you again because the flowers we ordered prior were beautiful. Hopefully this order is delivered on time as opposed to our first order.

Nice pictures and I had to leave for a few moments while placing my order and I was glad to see that my order was not "timed out" when I returned to finish placing the order. It was nice to find coupon codes as well.

These guys are NOT the place to order from. No responses, flowers didn't get delivered to 2 different addresses, and after 2 weeks they just refunded 1 of 2 orders. I have to fill out paperwork to get refunded by PayPal now on the 2nd one. We placed 2 separate orders but they are not smart enough to see their own order numbers. Constant trails of emails unanswered, sorry service. We ordered from 1800 flowers as soon as we knew they were going to burn us on both orders and they got delivered no issues the next day. I will never move away from 800flowers again like I did this time.

If you are just flowers reading this pull up orders
******* you finally refunded and this was ordered 2 days before Mothers Day refunded 5/19 after countless emails

Your order number is ******* Not Refunded - Different order they are ignoring with countless emails acting like the order above was the only one.
Stay away from them, stick with 800flowers

I ordered an arrangement to be delivered to my daughter by Friday 5Pm at work location. They tried to deliver after 5 even after being told no one would be there. I called and gave them her home address. I was informed by they would be there by Friday PM or Sat. I called at 3 PM today and was informed that with Mother's Day delivery time had been increased to 8-9 PM. They I receive e mail saying that they would be delivered next business day. Do not depend on this company. I will use local business next time. I have told them if not delivered today, I want total refund today.

I feel the extra changes are way too high for handling and shipping and the extra charge for express is also high. The price is just too high to use this company again. I will followup to make sure the flowers are of good quality and last.

the flowers that arrived were very satisfactory. However, I paid for same day delivery and the flowers did not arrive until the next day. That was after phone calls asking where the flowers were and why they were not delivered on time.

The online feature was pretty helpful. The whole process was pretty easygoing. If you are thankful for constructive critic, and I force myself to find a mistake, I would say that the homepage could look more professional. Not that it was a bother though.

Was delivered three days after Mother's Day and does not look like the arrangement I selected. Worst $80 I have ever spent. It said one day delivery was guaranteed, I put in the zip code and date and I received confirmation. The company's "letter of appology" that accompanied the flowers blamed the sender (me). Dispicable.

Order # *******

I have used Just Flowers many times and have never been disappointed. Always beautiful arrangements. I always have the person receiving the flowers to take a picture so I can make sure I get what I paid for. Never have they been disappointing.