JustFlowers

I sure wish I would have read these reviews before I ordered flowers for my daughters birthday. Zero stars is too many for this company! Not only did she not get her flowers on her birthday but then 4 days later when assured the flowers would be delivered that day they still didn't get them there. After the 3rd phone call she finally got some flowers. Nothing like what I had originally ordered. I sent a letter complaining about my experience. Customer service is non-existent for this company! I receive a phone call from a lady that had every excuse in the book and really didn't listen or care. She just blabbed on and on about why they can't deliver on time or send what you ordered. Then she offered to make a phone call to my daughter and let her know what I originally wanted to send. What a joke! And a rip off!

the online chat was not helpful. She/he did not have the promotion code list and I was unable to add the code even though I clicked to get $10 off when I entered the site through a pop up window as I entered the site.

Despite promises to the contrary, Flowers were not delivered on Valentines Day!
Disaster!
No way to follow up
No understandable way to cancel
No understandable way to get a refund.
Horrible!
Avoid this Company!

These are the issue I had with a plant I ordered last week:

It was delivered on the wrong date.
It was delivered to the wrong address.
The recipient's name was incorrectly spelled.
The recipient's phone was incorrect.
I was not notified that the flowers were/could not be delivered.

I will NEVER order from Just Flowers again..

$39.99 for the flowers, $11.99 for shipping, $4.25 for handling, $4.99 for express shipping? Cost half the price for the flowers just to get them there, you should let the customer know the cost of the incidentals before they finalizing the order.

My mother's day flowers I ordered were not delivered. I have called several times. I have emailed my number. I have left my phone number with my order number and I receive nothing. If you are unable to deliver flowers why do you take money. I could have found a different florist that would have delivered my flowers. HELLO-why no response from you. Quick to take my money and nothing!

I ordered 2 separate orders for Mother's Day, both of which were to be delivered before noon on that day and both of which have yet to be delivered. If they couldn't do the job, they shouldn't have taken my money. Their customer service is non-existent and I haven't been able to contact a single person to help me resolve this. I no longer want the flowers, I simply want my money back and never to deal with this ever gain.

I send flowers 3 times a year to my elderly Aunt in the States i live in Scotland. I have done so for the last 2 years and it has always been a pleasant experience and will continue to use Just Flowers.

JustFlowers we may have to take you to small claims court if this matter is not dealt with through PayPal.

I am writing this review on Mothers day at 10:00 pm to let consumers know they never delivered my Mothers Day Flowers to my 80 year old mother. They never planned on it. I believe they never were planning on delivering on Mothers day.

They just wanted to charge extra money for the flowers and delivery. Now they plan on delivering this flowers a day after mothers day for the same price. What a scam. I called justflowers and had the order cancelled and also filed a complaint through PayPal on them.

This florist makes you wait from mourning to 9 pm and still no delivery.

What a scam to accept so many orders for mothers day with a guarantee delivery and know youre not able to follow through on the orders. Their money hungry and they find it acceptable to send the flowers the day after mothers day for the same price.

Date: May 08,2*******215
Tampa, FL *******
*******120

All is well, you only have to get used to ordering, so that everything is well understood, until the finalization of the order, the costs in addition to the price of the bouquet are important to know before finalizing

Just a terrible website, terrible customer service and overall just bad business... one week later, no delivery, no flowers, no vase and no help and funeral is tomorrow. Just Flowers were and are Just Useless and I'm out of time and money... Ty Holmes

Customer service needs a great deal more attention. I had a chat session requesting a coupon code because the one I had did not work. The attendent said someone would get back to me asap. No call and no further chat session available.

We ordered Mother's Day flowers sat morning@ 8 am their time. Was told they would be delivered that day. Dint happen talked to them late that evening was told they would defiantly be delivered Sunday. Was suppose to get a email to confirm it that that night. No email. Then Sunday no delivery we called and emailed them numerous times no response call Monday was on hold for a hour They kept offering us $5 off out next order then ask if we wanted them to hold the money for a future order. Finely got them to cancel said they would put it back on my card. They could have emailed me and told me they coulden t make the delivery and I would have gotten a real florist to do it for us. Because of them mom dint get flowers on her day. If you need flowers to be delivered do yourself a favor avoid this company and get them from a reliable company that knows what they are doing. Wish I could have given them a zero rating they are a joke and will do the same thing to you

I wish there were a way to sort by price, but I didn't see that option. Also, after I put in the ZIP code to which I wanted flowers delivered, one arrangement I clicked on said it wasn't available in that area. Just a bit frustrating.

I had a really bad experience with this company (flowers NEVER delivered) so I'm hesitant to use them again. I'm hoping for the best. I had a bad experience with 1 800 flowers years ago and will never use them again, that's when I made the switch to Just Flowers. I hope they can deliver on time.

If the flowers I ordered come and are beautiful (butterflies included) I would be happy to order from you again. Since these are trying times for all of us I hope to bring complete joy to my Mom since we cannot be together this Easter Thank you and stay safe and well

Ordered flowers for Mother's day. Website said they could deliver, but three days after Mother's day still no flowers! Website customer service is a joke, cant get a response. Customer service phone number is a joke cant get through to talk to anyone.

Mom is so disappointed. She told me her Mothers Day flowers didn't arrive until 6pm Monday, and when she complained to the florist, the florist said that JustFlowers did not even receive the order until Monday 10:15am! So JustFlowers held on to this order for days, even though the website said delivery on Mothers Day. I feel deceived. Call a local florist instead.

Our order was supposed to arrive the Saturday before Mother's Day. On Mothers day I called to complain that my mother had not received her arrangement, They quickly got an arrangement out to her but it was half the size of the arrangement that I ordered. I will not be using them again.

I ordered flowers to be delivered before 1pm, paid the express delivery, they were delivered at 3:14 pm, totally not the flowers I ordered, something entirely different, called them and they said they would look into the situation and refund the express delivery, guess what, it's been over a week and still haven't been refunded the delivery cost. I will never, ever order from this company, very dissatisfied and angry. Paula D. Yates ( Ringgold, Ga)

So far, so good! It all depends on how happy the recipient will be.

Yes, she was very happy. Everything excellent except the price. I wish it wasn't so extremely expensive so I could send flowers more often to people.

Ordered and was charged for Mom's Day Flowers to be delivered Saturday. Call repeatedly Saturday and Sunday without success. Order #******* needs to be refunded ASAP. I will never order from this company again and I recommend no one else does either. To piggy back on LIanne's comment: Thanks so much for ruining a Mother's Day for someone else.

Ordered flowers for a get well gift, they assured same day service, so I completed the order. Not delivered same and not delivered the next day, after may attempts I finally get to speak with someone in customer service, they just so... hmmm. Looks like we cannot find a florist to deliver the flowers. I asked to cancel the order was then given the manager, they did not want to refund me but stated they now had a florist and the flowers would be delivered the next day by 1pm, At 12:57 the next day I get a call from them telling me I must now pay 28 more dollars to get the flowers delivered! What, who does this only a scammer! BE CAREFUL with this company!

I ordered flowers for Mother's Day the day before. The site indicated that they were able to deliver the flowers the following day. On Mother's Day, I had been waiting to for the flowers to arrive while calling and emailing the company a number of times with no response. I later received an email at 4:00pm indicating that they would not be able to fulfill the order on this day. Because of their late response and awful service, I was not able to send my mother flowers because I had anticipated for the company to deliver flowers and all stores were already sold out and closing. Please do not waste your time or money on this company as I am still trying to cancel my order and get my refund. This is the most unreliable company I have ever ordered from.