JustFlowers

Terrible company. Did not have flowers for my first 3 choices, over charged by 30 dollars, and refused to refund. Also delivered a total of five flowers for an $80 bouquet. Blamed the local florist. I called 14 times over 5 days before I reached anyone. Never again.

Everything was good, only thing I was unsure of was credit card numbers were visible during input, felt unsecured, normally **** would appear. Just a suggestion, to make me feel secure shopping here next time.

Your site is too busy. It's also hard to narrow down what you want using your search mechanism. If I say search on Birthday an astronomical number of pages pops up. Not realistic that someone would go through all those pages.

One of the only florist who delivers to this area, and on time. Thank you so much! I've had terrible experience with even local florist making timely deliveries so I appreciate Just Flowers for your on-time service.

I was given a $10 discount code, which flashed briefly, then disappeared. The speed of the window is not helpful for old nor dyslexic people who need time to write things down accurately. (BTW the comic sans appearing in the text windows below indicates to me that you are not taking my notice seriously. Perhaps that auto fill font should be changed... from a marketing professional)

Ordered for mothers day- promised same day delivery. Product never delivered. Email confirmation never sent to me, therefore, I have no order number which is coincidentally the only way to get through to customer service. Credit card charged $111.47. Very upsetting. My mom has cancer and lives out of town and received nothing from me. Shame on this company!

Great Site and service.
Weeks ago, my first order was messed however Just Flowers did a phenomenal job in correcting the issue.
I will only use justflowers.com for my internet flowers purchasing.
thank you

Ordered flowers four days before Mothers Day. Order was "Guaranteed" for Saturday delivery. They never arrived. Txt assured me they would arrive Sunday. Failed again. Unprofessional. The guarantee failures breeds distrust.

Arrangement had dead leaves and old flowers that lasted two days. They refused to refund or replace order. Offered $10 then $20 and finally $30 after multiple calls. The order was over $100. Never using them again.

Didn't receive the flowers until a week after it was supposed to be there. Customer service said they were going to find out what had happened but I never heard anything back from them. My cousin let me know a week later that they finally showed up

They called me requesting $15 and tried to charge my card for another $15 for their mistake! Ordered sympathy flowers & may not even get delivered today! Completely ridiculous! Do not waste your time with this so called "flower company"! Plus hidden fees at checkout!

I was promised delivery of am $89.00 arrangement of flowers 4 days in a row. Customer service number i called and no one would come to the line, called about 20 times if not more. Finally this afternoon i was able to get through to be told that it was going to be delivered tomorrow. That make is 5 days the "moment" passed. Yet they were very good at billing me. When i tried to cancel my order i was placed on hold for 43 minutes. NEVER AGAIN bad experience don; t fall for it,, use your local flower shops for delivery..

Flowers due for a funeral never made it. Amazingly, they wanted to deliver them the next day, maybe before the church service and bill me. The manager was worse than the "customer service" reps. I would black list this site.

You will see many negative reviews on the internet all with the same issue. They take your money, don't deliver the flowers and then disappear. I spent $115 on a flower delivery last week. They weren't delivered and I didn't receive any information about the delay. I cancelled the order on their site days later, and still haven't heard back or received a refund. I've called, left messages... they have done this to hundred of people and have had to disable Facebook comments. Scammers. At this point they should be issuing refunds rapidly and sending out automated messages to affected customers- but this is clearly intentional and they are a fraudulent, unethical business operating online.

Wonderful selection to choose from. Easy transaction. My family in Japan loved the flowers that were received. I have made several purchases from JustFlowers and will continue to do so. Highly recommend it!

We were looking to support local in Odessa. The site seemed that way until checkout when it became uncertain.
The Item was $55. but then at checkout they added a $5 fee and then an additional $12 for delivering 3 blocks away. The supposed $10 or #20 discount never showed up when we actually ordered.

This company has poor customer service and the satisfaction guaranteed is a joke! Ordered a flowering basket and they substituted green plants for a funeral. I complained and they offered to give me $7 off my next order. This was a $100 arrangement. Green plants is not the same as multiple blooming plants. The manager saw nothing wrong with the substitution and offered $10 back. Seriously! People take time to pick out the arrangement that they believe means the most and represents the family. I did not pick out green plants and am quite disappointed. I will never use them again. The proper thing to do would have been to refund or send the correct arrangement to the family.

I have ordered from Just Flowers for a number of years, a few times each year...the products are always spot on or extremely close to the catalogue photo. Only once did a delivery arrive 24 hours late and that was due to an unforeseen traffic event. A bit pricey but quality products and service!

"Guaranteed" delivery on Valentine's Day - obviously didn't get delivered, not even the day after - "call center is too busy" to enquire about delivery status per phone but their online tracking system requires you to agree to schedule a new delivery date. After multiple dead ends I finally got through to their customer service at 3 a.m. in the night (perks of being in Europe) and they confirmed that they haven't heard back from the shop they delegated it to. Nonetheless it's apparently too late to cancel the order and "the best they can do" is a 10 dollar refund (order was $ 111.15). We will see about that

I also ordered flowers for Mother's Day, I paid over $100 for them to be delivered on time. They were not delivered until two or three days later and then substituted with a smaller arrangement of much lesser value than the one advertised. Their customer service has only replied that they have for fulfilled the order in their policy allows them to make such substitutions. I suggest you stay clear of this business.

If I could give negative stars I would. This place is a scam. Horrible customer service. I ordered Mothers Day flowers and never got them delivered -- its been 5 days no response or update from Customer Service. They are horrible -- 1 star on BBB. Trust me when I say, send your money elsewhere.

Worst experience ever. Flowers were never delivered. Took 7 days & lots about f conversation & emails to finally get my refund. At one point, someone even asked if I would authorize charges for an upgrade & delivery for a different time. Seriously? You already failed. Why would I give you more money?

Like many other reviewers here; I bought flowers for wife to be delivered on Valentines Day. The flowers were never delivered, and $120 was charged to my account. After 4 days of phones calls, emails, and filing a PayPal claim, Just Flowers finally called me. But guess what, they still refuse to give me a refund...

Oh, and if you do happen to get through to an actual employee, then good luck trying to understand what they are saying, because they barely speak English.

I've ordered a few times through JustFlowers.com and have had a good experience. There was only one time that the flowers did not look great upon delivery but the company made good on making it up to me.