• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Patricia P.
1 review
0 helpful votes
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April 24th, 2020
Verified purchase

glad I could order for quick delivery & I saw where I could add anything at checkout if needed. didn't see it last time I ordered.

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Aprille G.
1 review
0 helpful votes
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April 18th, 2020
Verified purchase

The only place online to get same day delivery (after a mix-up delivery with another florist) to the zip code I was sending to - thank you!

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Michael G.
16 reviews
3 helpful votes
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January 28th, 2019
Verified purchase

the email i got this morning said 10 off. it did not show i had to spend 50 to get it. the order is giving me only 5 off.

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Radford A.
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

I am trusting this order will be prompt and as beautiful as the picture. It is no fun right now and beautiful flowers may just be the perfect thing.

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Barbara B.
1 review
0 helpful votes
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May 1st, 2018
Verified purchase

easy and convenient Service fee a little high and thought i could save 10 dollars but i guess i missed out Thank you for your service

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Janet B.
1 review
0 helpful votes
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December 24th, 2019
Verified purchase

Didn't have a large enough inventory to choose from. Never know what it is going to look like so it is hard to give 5 stars.

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Kaye H.
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

Once I see everything goes ok I might rate differently. Plus I would have liked to have seen my message as well when I confirmed orde

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Deborah C.
3 reviews
2 helpful votes
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December 13th, 2019
Verified purchase

You make it easy for me to send flowers to my 98 year old Aunt. She is just the best and deserves the best flowers, so I use you.

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Brian V.
1 review
0 helpful votes
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May 4th, 2018
Verified purchase

I was happy for choosing your site. It was half the price from shopping at Proflowers.com and I could get the Sunflowers I wanted. Thank you

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Gina A.
1 review
0 helpful votes
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October 31st, 2019
Verified purchase

I have used your service once, and the flowers were exactly as the picture appeared on the website. My cousin was very happy with the flowers.

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Jim M.
1 review
0 helpful votes
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July 27th, 2019
Verified purchase

I have been ordering from "Just Flowers" for some years and have been very pleased with the quality of the plants and flowers that were received.

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Tracy K.
1 review
0 helpful votes
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July 27th, 2019
Verified purchase

A little too many pages to look through but I found what I wanted within the first 2 to 3. I hope it is as beautiful as the picture.

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Patricia H.
1 review
0 helpful votes
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August 29th, 2020
Verified purchase

So far so good... this is my first "out of state "order. The recipient of this order is a" Master Gardner " and will keep me informed of quality

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Wendy S.
1 review
0 helpful votes
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October 6th, 2019
Verified purchase

Hope she receives the exact arrangement I ordered, I have been burnt on other web sites and I will complain if it happens again.

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GRETCHEN J.
1 review
0 helpful votes
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April 7th, 2020
Verified purchase

Previously, I had no complaints using JustFlowers. However, I placed an order to be sent to Oakmont, PA on Suday, April 5, 2020 and to date my sister has received her order.

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Colleen M.
4 reviews
0 helpful votes
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February 24th, 2019
Verified purchase

First attempt at using this service. I hope the flowers are as beautiful as the transaction was easy.

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Dorothy S.
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

I ordered with help from a provider yesterday, but ordered online today and was pleased with both! Thanks

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Paula T.
1 review
0 helpful votes
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April 26th, 2018
Verified purchase

Have used Just Flowers on other occasions as well as today. Have always been very pleased. Beautiful arrangements.

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EA C.
1 review
0 helpful votes
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April 30th, 2018
Verified purchase

Was emailed a code for a discount. The discount seems to magically disappear with some handling/shipping fee. Ludicrous.

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Sandra G.
1 review
0 helpful votes
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April 29th, 2018
Verified purchase

I tried other websites and I could not get to completion and was very frustrated. This worked beautifully.

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Marie S.
1 review
0 helpful votes
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May 4th, 2018
Verified purchase

My first experience with your website. Just hope the arrangement is as beautiful as shown in the picture.

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Karen C.
2 reviews
0 helpful votes
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March 15th, 2018
Verified purchase

your handling service price appeared in the last moment. you should have shown it in the very beginning

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Diane C.
1 review
0 helpful votes
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November 20th, 2018
Verified purchase

... I'm so grateful for your kind and exceptional service ... your flowers are always so very lovely ~

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Tanzy D.
1 review
0 helpful votes
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August 6th, 2019
Verified purchase

I have ordered from you on several occasions and have never been disappointed with your product. Thank you.

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Kerrie H.
1 review
0 helpful votes
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June 11th, 2019
Verified purchase

my experience was very good , thankyou. The flowers were for my daughter and she was delighted with them.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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