• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Laura D.
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

Easy site to use and selection looks beautiful. Hoping the flowers and delivery live up to my expectation

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Emily L.
1 review
0 helpful votes
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May 3rd, 2018
Verified purchase

put all info in and then it all disappeared and had to do it again. Help Chat was a little too aggressive

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KATHLEEN M.
2 reviews
0 helpful votes
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December 17th, 2018
Verified purchase

This is my fourth order, placed on this web-site, and I have been very satisfied with both the product and the service.

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anonymous I.
2 reviews
0 helpful votes
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November 12th, 2019
Verified purchase

The survey is received too quickly after ordering. I have no idea how the order will be until after it is delivered.

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Joanne S.
1 review
0 helpful votes
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November 10th, 2019
Verified purchase

It's a large fee attached to the cost of the flowers. That's kinda misleading when the ad on the website says 39.95.

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Julie R.
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

easy process all round , having to send flowers from the UK to the states found this the best way and most satisfactory

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DAron T.
1 review
0 helpful votes
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December 6th, 2018
Verified purchase

Overall the experience was good. As a state employee and a military service member I was expecting a little more cost savings.

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David B.
1 review
0 helpful votes
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October 7th, 2019
Verified purchase

I bought roses from here when I was in California. They made it all the way to Paris Texas. I was happy.

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Leslie C.
1 review
0 helpful votes
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June 23rd, 2019
Verified purchase

So far so good. I ordered flowers for a good friend, and they were delivered promptly and she was pleased with them.

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Debra C.
1 review
0 helpful votes
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September 26th, 2018
Verified purchase

I realize flowers are expensive.. but was surprised shipping was so high! And no $20 discount? But love flowers from you! :-)

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Margaret S.
1 review
0 helpful votes
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August 23rd, 2020
Verified purchase

It would help if you put the extra charges upfront and not until you get to the last page of the order.

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Shawntaleia S.
1 review
0 helpful votes
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August 16th, 2020
Verified purchase

I wanted blue and purple flowers only but had to go with this choice cause I didn't see what I really wanted

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Dennis B.
1 review
1 helpful vote
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March 12th, 2019
Verified purchase

The order process was difficult. I lost all my previous order because I tried to preview it and had to start over.

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Lisa P.
1 review
0 helpful votes
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September 18th, 2018
Verified purchase

It is NEVER easy to sign into your website
It's never clear how to sing in and I have ordered over 20 times I hate your website Love your customer service

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Dawn H.
1 review
0 helpful votes
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August 25th, 2020
Verified purchase

The pictures of the flowers are very clear and beautiful, and the site is easy to navigate. I can't wait for her to get them!

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Stacey B.
6 reviews
1 helpful vote
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April 16th, 2020
Verified purchase

You emailed me a $10 off code just today. That is the reason I chose to use you. You did not honor that code however!

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Rexanne G.
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

The ordering process has been very easy online - I'm hoping that the flowers that will be delivered to my dear friend tomorrow will be wonderful.

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Kenya C.
1 review
0 helpful votes
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January 8th, 2019
Verified purchase

I love using Justflowers.com. I used them for the first time in November for a friends birthday, and the flowers were delivered right on time.

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Joan M.
1 review
0 helpful votes
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December 16th, 2019
Verified purchase

I don't buy flowers often but when I do I come to you.I like how everything is set up so you understand what to do.

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William M.
1 review
0 helpful votes
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November 21st, 2019
Verified purchase

The website is very easy to use and the pictures of the flowers make its easier to select a bouquet. I would recommend to my friends and family.

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Ronald F.
1 review
0 helpful votes
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October 15th, 2019
Verified purchase

It would be great if you would have the complete cost of the flowers plus delivery and any other fees built into the advertised cost.

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erick b.
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Received an order number but no confirmation. The order tracking page is not working so I'm not sure if my order was processed or not

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Deborah R.
1 review
0 helpful votes
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October 30th, 2018
Verified purchase

I've been disappointed a few times with Teleflora. I always get rave review when I purchase my arrangements with you. I hope I'm not disappointed.

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Sandi F.
1 review
0 helpful votes
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October 27th, 2018
Verified purchase

it was was very fast, please make sure if there are any changes to the order that the flower is pink, this is very important

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Valerie C.
1 review
0 helpful votes
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December 23rd, 2019
Verified purchase

As long as you get the flowers to my mother on time, I will continue to shop with you, if you mess this up, hey don't know if I will ever come back.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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