• JustFlowers

JustFlowers

Write a Review

Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
See all photos
How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
Thumbnail of user tinab277
Tina B.
1 review
0 helpful votes
  • Send Message
November 14th, 2018
Verified purchase

I want to hear about the delivery and the condition of the flowers to give you a five rating across the board.

Thumbnail of user brendas333
Brenda S.
1 review
0 helpful votes
  • Send Message
November 5th, 2018
Verified purchase

Please ensure that the $10.00 discount was applied. It did not happen the first try and I did not preview the second.

Thumbnail of user nancyv38
Nancy V.
8 reviews
2 helpful votes
  • Send Message
April 2nd, 2018
Verified purchase

During my order I was bothered by phone calls. I order online because I do not like giving information over the phone. The woman was very insistent.

Thumbnail of user brendaw266
1 review
0 helpful votes
  • Send Message
August 25th, 2020
Verified purchase

The shopping experience was easy. I am not sure about the recommendation until I know the delivery goes well.

Thumbnail of user drj266
Dr J.
1 review
0 helpful votes
  • Send Message
August 21st, 2020
Verified purchase

It was easy and quick. The likelihood of ordering again depends on the quality and success of this order.

Thumbnail of user miac72
Mia C.
1 review
0 helpful votes
  • Send Message
June 29th, 2020
Verified purchase

I didn't get the flowers that were listed in the picture. I ordered purple tulips and got white tulips with purple carnations.

Thumbnail of user kimberlys351
Kimberly S.
1 review
0 helpful votes
  • Send Message
April 2nd, 2019
Verified purchase

The ordering process was simple. I just need to find out how the delivery and the product was received.

Thumbnail of user stevend295
steven d.
1 review
0 helpful votes
  • Send Message
March 13th, 2019
Verified purchase

received a call call for $5.00 off but she didn't leave a code on the phone call. I tried typing it in but didn't accept it.
Shame.

Thumbnail of user dorothyh1119
1 review
0 helpful votes
  • Send Message
December 2nd, 2022

Easy to use shopping and service. Flower arrangements were pretty and delivered in a timely manner. Easy and fast.

Tip for consumers:
Easy to order from.

Products used:
Flowers

Service
Value
Shipping
Quality
Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Dorothy H., thank you for the positive feedback. We greatly appreciate your business.

Thumbnail of user judyd145
Judy D.
1 review
1 helpful vote
  • Send Message
December 23rd, 2018
Verified purchase

Flowers delivered several days late and had to send to daughter to get to recipient..very poor service and will never use this service again

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Judy D., we are here to help. Can you please provide your seven-digit order number?

Thumbnail of user maureend83
maureen D.
1 review
0 helpful votes
  • Send Message
November 18th, 2019
Verified purchase

In the mail I received it said I would get a $10 discount, but in the order it calculated it as $5. Not cool.

Thumbnail of user dianes430
Diane S.
1 review
0 helpful votes
  • Send Message
April 25th, 2019
Verified purchase

No discount on my order. The price was the same as my local florist. On the live chat I didn't get my question answered.

Thumbnail of user joew248
Joe W.
1 review
0 helpful votes
  • Send Message
September 6th, 2018
Verified purchase

Thanks for being able to figure out how to get on base. it's difficult to get someone to deliver to Balboa Naval Medical Center

Thumbnail of user elizabethb384
Elizabeth B.
1 review
0 helpful votes
  • Send Message
March 25th, 2019
Verified purchase

The add-ons always make a lot of difference in the price so hopefully the flowers arrive in a timely manner and in good condition.

Thumbnail of user francesl47
Frances L.
1 review
0 helpful votes
  • Send Message
December 17th, 2018
Verified purchase

Please have filtering options of high to low and low to high or recommended, instead of having to go through all 16 pages of flower choices.

Thumbnail of user deem231
Dee M.
2 reviews
0 helpful votes
  • Send Message
November 15th, 2019
Verified purchase

Very simply laid out. Very clear to place info without mixing out the items be shipped to and the items being shipped from. A big help.

Thumbnail of user maryr350
Mary R.
2 reviews
0 helpful votes
  • Send Message
September 9th, 2019
Verified purchase

I am happy with the selection and look forward to receiving the flowers.

The order was not what I expected and I will not order from you again.

Thumbnail of user dianeb263
Diane B.
1 review
1 helpful vote
  • Send Message
February 28th, 2019
Verified purchase

So far so good. I just placed the order so I do not what the order looks like or it's quality but I am hoping it is very good.

Thumbnail of user rachela238
Rachel A.
1 review
0 helpful votes
  • Send Message
April 30th, 2020
Verified purchase

The website is easy to navigate and glad to be able to place an order today and it be delivered tomorrow

Thumbnail of user philo32
Phil O.
1 review
0 helpful votes
  • Send Message
April 13th, 2020
Verified purchase

Quick and easy to order. Will follow-up with person tomorrow regarding the delivery and how the order looked.

Thumbnail of user irish59
Iris H.
1 review
0 helpful votes
  • Send Message
April 9th, 2020
Verified purchase

This is a quick and easy way to order flowers. I hope the flowers are as nice in person as they are in the pictures.

Thumbnail of user kennethj56
Kenneth J.
2 reviews
0 helpful votes
  • Send Message
April 30th, 2018
Verified purchase

Shopping is always a breeze. The illustrations of the flower arrangements make it easy to make a selection

Thumbnail of user dinaa27
Dina A.
1 review
0 helpful votes
  • Send Message
January 15th, 2019
Verified purchase

Easy but more importantly will the actual arrangement meet the quality I viewed and the price I paid

Thumbnail of user ellleno
Elllen O.
1 review
0 helpful votes
  • Send Message
December 7th, 2019
Verified purchase

I have ordered from you in the past and have been very happy with the service. Happy holidays to you all.

Thumbnail of user joycec193
joyce C.
1 review
0 helpful votes
  • Send Message
October 30th, 2019
Verified purchase

so far so good. I hope the flowers are as beautiful as the picture and that they are delivered on time.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

How do I know I can trust these reviews about JustFlowers?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about JustFlowers?