JustFlowers

Sucks. This the worst delivery service I have ever used. You can't get through to customer service. They give you the run around. You call and no one asnwers your call. They say enter you order number and then ignore it. After entering it three times you get disconnected. You try something else and it's the same thing. I tried on line. Even worse. They are utterly useless.

Horrible! I will NEVER use your service again. One order came 2 days late and the other I cancelled when it hadn't arrived by 2 days after Mother's Day. Both were ordered 2 days prior to the holiday and were guaranteed that they would be delivered on time.

I spent countless time trying to get this order taken care of with 1.800.Flowers.com until I just finally gave up. I Googled flowers in the area code I needed them to go and they gave me you. I was able to complete the order immediately and have them delivered tomorrow!!

Order# *******

Flowers were ordered on Saturday for Mother's Day. They arrived on Monday. The arrangement looks nothing like the picture not even close. The arrangement I ordered has none of the flowers pictured on their site. It certainly is not worth the $88.00 I paid for it. It took 4 tries to get customer service. This is a SCAM.

These people are pathetic. Not only could they not deliver for the price advertized, they didn't call me to indicate a problem with the date after I forked over another $20. When calling to get a refund I had both a rep and a manager trying to induce me to keep the order in place despite it now being days after the birthday. Call center sounds like it is in the Philippines. Clueless people.

Ordered flowers for my Uncles funeral on sunday eve. The clock on web page was ticking and said if I ordered wit in 56 min. They would be delivered the same day. Went to funeral on Monday no flowers. On the way home just flowers called and said they couldn't find church. Hoping they will be delivered to my aunt house on Tuesday. So far 2 days late and 130.00 paid we will see what happens tomorrow. Next time I need flowers think I will choose the grocery store over just flowers

I tried to get flowers delivered by another service and they canceled so I had to go with Just Flowers. When I called to confirm delivery prior to funeral, they said I had called them and canceled my order which is not true. I don't know what country they farm their customer service out to, but it's not helping their service. Now I have two upset families over no flowers at a funeral!

I placed an order on Valentine's day because the site guaranteed same day delivery. The recipient never received the flower on V-day and it is now Friday the 17th and still no flowers. I have called the company several times, leaving messages and sending emails... but there was no response back from the company. I even talked to a customer rep and explain the situation twice, leaving my name and number (twice) for someone to call back for the refund that I requested. I didn't just place one order, there was a total of 4 orders placed for my boss. It was for his wife, daughter, mom, and sister... none of them received their flowers on V-day. So, all I am asking is a callback and refund.

The arrangement that was requested had nothing to do with what they sent final score -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0 -0

I have been trying to call since last night, since my order was supposed to be delivered yesterday. No one has answered the phone. I want to cancel my order and receive a full refund. I pray they do not say it's too late now to cancel, since they are the reason it is too late to cancel. Order number is *******. HELP.

The only problem is that I payed extra to have them delivered early - and they did not arrive by the time I had anticipated. The business was closed when the flowers arrived - but justflowers.com did contact me and we worked out a suitable resolution. For that reason it worked out to be fine and the flowers were beautiful. Just disappointed that they were not delivered at the promised time - which created the problem in the first place. Your customer service people were excellent and caring. Julie Jernstrom

I disliked finding after I'd picked my favorite, that the shipping code required me to go back and pick another product that I didn't like as well to meet the minimum cost for the shipping zip code. Please ask for the shipping code first, before I spend all my time on a futile effort!

I was hesitant to order because there was no detailed product description. However, a person named Jean popped up in chat and asked if I needed help. I asked several questions and she gave me the reassurance I needed to place this order. That cusomer service made all the difference. Thank you, so very much, and have a very Merry Christmas!!!

I ordered last Friday for my wife's birthday and they charged me iven more for express deliver, spent the whole Saturday calling them with no explanations, people disrespectful on costumer service line, they refused to give me information, never sent receipt by email. Flowers never got here till today. Of course I don't want it. But they refuse to refund money. Worst customer experience ever.

Ordered flowers on the 9th for 11th delivery for Mothers day. Still waiting. Tried calling and emails no response. I just want a refund now. Order number *******. Someone help me please. Called 10 times and was cut off each time. Poor Mom

So far - on the surface it appears as though this service is a "straight" shooter. Says it will deliver by 1pm tomorrow on Memorial Day.

Flip side: no discounts or promo codes. ($60 item becomes $82 purchase - delivered to hospital, incl. $6 "express deliv"0)

Mother's Day flowers very late and zero customer service help. No response to email voicemails. They suck and will never use them again. I even had an extra charge for 4 hour delivery and that wasn't refunded either but can't get a hold of anyone!

I made an order of over $150 dollars with guaranteed delivery on Valentine's day. I am out of town and wanted to do something thoughtful for my fiance... Thank you so much JustFlowers for proving all the other people with negative reviews correct. I will never use this service again and would advise anyone reading this to not as well. I personally love the fact that a machine called me at 8pm saying my delivery didn't happen on the day it was supposed to happen leaving me no time to make other arrangements. Horrible company that shouldn't be in the business of anything dealing with caring.

I ordered thank you flowers and I requested the deluxe and paid for it. The order was not delivered on time. In addition, once the flowers were delivered, they were nothing like the flowers that I ordered. Small, chintzy and delivered late.
JustFlowers has offered me $10 back.
I will never order from this company again.
If I could give a zero star rating, I would.

Horrible. Promised but missed delivery & chargered xtra for guaranteed delivery. Flowers delivered 12 hrs late not to wife office but residence 10 pm night w half dead flowers. Arrangement was barely worth $30 let alone $110 JustFlowers.com charged. PayPal & WFC going after.
My bad. Did not ck. Going sic dogs on them

I ordered flowers for my Mom for Motherly a few days in advance. Just to make sure she would get them I scheduled delivery the day before mother's day. They did not deliver the day before, the next day, or the next day. I am still waiting to see if they will ever deliver them. When a service says they will deliver on such and such a date, they better make sure they can do it. Delaying over three days is just not excusable. I will never use this service again.

This company is a scam, plain and simple and deserves negative starts. Read reviews on the BBB website. They promise delivery and keep rescheduling after they charge you, only to never delivery anything. Their customer service line is a joke... keypad entires do nothing, you can't get in touch with an actual representative and it always disconnects your call. The fact that a flower delivery service does this to people is disgusting. Flowers are supposed to make people happy. I ordered for mothers day for my sick mother, but i can't imagine anyone ordering for a funeral or sympathy purposes to have this happen. Absolutely disgraceful.

I need an immediate refund on order *******. This site is a scam along with it's affiliate flowerdelivery.com. They are taking orders they know they can't fulfil and profit on those who can't bother to chargeback their purchase. Stay away from these sites. Haven't been able to get in contact with them.

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Update: Customer service has responded saying flowers were delivered when they were not. I demand a refund of my money

I ordered flowers for my husband's mother for Mother's Day. They never arrived. My voicemail and e-mail was not returned. They finally called me back 5 days later and offered $10 off. Completely unacceptable! I asked for a refund. My mother-in-law was so hurt, she thought her son did not think of her on Mother's Day.
NEVER will I order from this company!