Overview
JustFlowers has a rating of 3.3 stars from 5,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 273rd among Flower Delivery sites.
Instant Feedback
FAIRLY EASY FOR AN 82 YEAR OLD
PRETTY PAINLESS
USER FRIENDLY SIGHT. BEAUTIFUL SELECTIONS
SITE HARD TO USE
All good, but can you add AUD$ TO YOUR LIST?
ALL IS WELL...SERVICE WAS EXELLENT
GEEAT EXPERIENCE
VERY EASY AND CONVENIANT
Made shopping during COVID lockdown easy.
Placed my order at 9:30 am on the first day of spring to cheer up a friend with Cancer only to be notified at 2:30 in the afternoon that they couldn't be delivered due to location. Absolutely terrible customer service would not use again.
I have ordered flowers from Just Flowers numerous times. They always delivered a quality product that made me feel it was money well spent. This time was 180 Degree turn. Flower arrangement was not what was depicted in the photos. Almost no flowers on one side, ice crystals forming in vase on arrival. Wilted partially frozen lillys and the roses looked dead in 3 days.
Ron, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com
Second time sending you a review. Pricing was high and then when i went to check out it added $20 for delivery on top of the misleading order. After numberous phone calls from you to me and back, a person said he would give me a 5 dollar credit. You can keep the 5 dollars.
Cory Cleveland we apologize for the problem you are experiencing with your order 9983253 to Morgan Cleveland. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
I placed my order on a Saturday & my main concern was to have delivery on Sunday. The website stated my order could be delivered then. I never received a confirmation of delivery and had to call the recipient to see if it was received. It was delivered on Monday, a day after the Sunday family gathering that I needed it for. Hopefully, the quality was good as I have no idea what the flowers or fruit basket really looked like. Would suggest updating website and sending confirmation of deliveries.
Veronica, please check your spam folder to see if your e-mail confirmations are in there because they were in fact e-mailed to you upon placement of both of your orders. Both of your orders were delivered on Monday, March 17th. Sundays are not guaranteed delivery days. Especially, in the more rural areas of the country.
Plants & flowers look GREAT. Florist very helpful in figuring out what & how I wanted cut flowers placed in a plant arrangement. Also followed up w call to confirm what I wanted on card as I forgot. All around very good experience.
I was able to jump on and order flowers for a friend. I gave 4 stars because it was a high cost for delivery but I still placed the order because I needed them that day. I also never got a delivery confirmation so I didn't know if hey were delivered until my friend mentioned she got hem. I was hoping for a confirmation.
The flowers were delivered on Valentine's Day, but before and after contact not impressive. Only contact was five days after delivery for opinion. Because delivery was 1,300 miles distant, confirmation of delivery is essential.
ACTUAL DELIVERY DATE: 02/14
ACTUAL DELIVERY TIME: 11:36 AM
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- West Hollywood, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Joe, we offered to send your order out from an alternate vendor with a generous discount but you refused and insisted to cancel instead.