JustFlowers

Ordering process, price, and express delivery seem great. As long as everything arrives as described and on time, then I see no reason not to utilize this service in the future.

I was disgusted to see so many add to the price at checkout. Obviously, any order has to be "handled", so why is there an additional Handling Charge? Shame on you!!!

I think your hidden charges - service fees and handling charges are too high. And they were kept until the end so you didn't know what the total was going to be.

I MADE A PAYMENT IN ORDER TO HAD THE DELIVERY BEFORE 1 PM AND THAT WAS MADE ABOUT 3 PM. IN THE MOTHERS DAY MY WIFE RECEIVED HER FLOWERS ONE DAY AFTER. THE WORST PART IS NOBODY ANSWER MY EMAILS, I CALLED TO SOME NUMBER NOBODY ANSWER, I LEFT MANY MESSAGES NOBODY CALL ME BACK. IF I GAVE IT ONE STAR IS BECAUSE THIS SURVEY DON'T LET PUT NONE. I REALLY VERY UPSET AND I HOPE SOME BODY DO IT RIGHT NOW.

Great to be able to send flowers all this way across the world. Site a bit USA based and I don't understand all the boxes - eg what is "unit"? Thank you.

I live in Australia and was trying to organize a surprise and a nice gift for my girlfriend. Just Flowers operator took an order, promised that the delivery will be the same day. There was a special instruction: Call first before delivery to make sure someone is home.
I paid quite significant amount of money and it was not delivered not on the first day, not on the second and not on the third. Instead it was delivered to some stranger in a different block of flats on the same street. The company refused to reimburse or to re-organize a new delivery of fresh flowers. Their Norton Shopping Guarantee is worth absolutely nothing! It is a fourth day that I am struggling with them, lodged a complaint, spoke to their manager and there is no visible progress until I file consumer complaint through USA.gov consumer protection agency / Ombudsman. Terrible services! Please do not use them.

P.S. I want to give this company a bit of credit. After 4 days of numerous telephone calls and email correspondence, as well as conversations with company management and threat to file a complaint with the Better Business Bureau, the issue was rectified. The local florist has delivered a fresh bunch of flowers and, yes, called the recipient prior to delivery. I believe that the company made the right decision and I accept their apologies.

I ordered by phone so I can be sure they deliver on that day, Sunday. They assured me TWICE the flowers will be there. I even paid extra so they deliver at 1 pm. They DID NOT DELIVER! I rescheduled for the next day, Monday. When I haven't received a delivery confirmation I called to see what is going on, they said is on it's way. Two hours later I receive an EMAIL they were unable to deliver NO REASON WHATSOEVER!
WORST COMPANY EVER! THEY SHOULD BE BANNED FROM GOOGLE! WHY ARE THEY STILL HERE? THEY JUST CHEAT PEOPLE!
NO STARS!

They are Horrible! I ordered Mother's Day Flowers for my wife. The website said Same Day Delivery. I spent $114.18 for the Flowers and Delivery charges. At 7:38, I got an email saying that they could not deliver my flowers, that they would be delivered on the next day for delivery. So, my wife called and the S\Customer Service Rep said they would be delivered on Mother's Day. I got another email saying they were not going to be able to deliver her Mother's Day Flowers on Mother's Day. DON'T EVER USE THEM.

Thanks for trying your best to deliver promptly. The flowers were for my child's wedding anniversary and the couple was delighted with what they received

The variety of flowers was great, but I would've appreciated seeing the arrangements close up (zoom in), and dimensions given on good, better and best.

It is always a pleasure dealing with JustFlowers.
Their service is excellent with polite staff and very reliable delivery.
I would recommend them to anyone!

Don't recommend! Ordered flowers for Mother's Day said would be there between 6th and 8th they never arrived! They have apologized and say they are refunding my money we will see. NOT HAPPY!

Ordered flowers for Mother's Day for my mother in San Diego and my daughter in New York both to be delivered on Saturday before Mother's Day. Neither was delivered on time. My mothers was delivered on Monday late evening and was charged the full amout. They asked if I wanted them to send a note saing that I was sorry that I didn't get it to them in time... WHAT A JOKE. When I contacted them I wasto, d I. The small print they have the right to bump any delivery if they are to busy. They charged me with an extra charge for the holiday weekend. Stay away from this place. There should be a class acton lawsuit... this is terribly unfair to the consumer

Delivery is a day late. 2 times in a row they have done this. No live customer service person. Lack of response and lack of person to talk to. I will never use them again

Never make a purchase from Just Flowers. COMPLETE RIPOFF. I placed an order last week for a family funeral. Just Flowers called today--45 MINUTES before the service--stating they could not make the order to the funeral home! I cancelled the order and called a local company to send an arrangement to the house instead.
The local company said they had gotten the order from just flowers this morning, and told them to provide an arrangement worth $45, when we paid $120! Learned my lesson, but so upsetting not to have flowers there when we could not be there in person.

Sent my mother flowers for Mother's Day. The flowers were half dead and nothing like the arrangement ordered. Embarrassed to have my name on it. Very expensive.

It is very easy to work with your website. I have never seen one of your arrangements to the recipients so I am going on faith that they are beautiful and look like the pictures.

Unlike other sites, I could see what are available for delivery in the area where the flowers are being sent. I didn't want my mom to have to arrange them herself, as she is ill.

Walter Knoll takes care of my floral needs with no fuss. I have no time for it, they know what they're doing! I highly recommend them for anyone's floral requirements. PIANO DAN / St. Louis Musician

Got a code in the email for 10 off. didn't notice small print said on orders for 50 or more. a little disappointed but did get 5 off and hopefully will be delivered on time.

So far all is great, I am anticipating a very Lovely large peace Lilly plant to be delivered with additional flowers. I will be very upset if this does not live up to my expectations.

was all good great selection fair prices this is my first time ordering with you but will not be the last if the flowers are as nice in person as they look in the picture

HORRIBLE/RUDE/DISGUSTING BEHAVIOUR

I never write reviews but this company is the worst I have ever dealt with. We had a death in the family and I ordered sympathy flowers. The bunch that arrived wasn't anything like the one I ordered and half the size using cheap flowers. The colours they chose were disrespectful for a sympathy bunch and the ugliest flowers I've ever seen in my life. I spoke to TERESA on the phone and she basically ended up shouting at me and was extremely sarcastic. Mocking my English accent when saying sorry and laughing at me in the process. I was disgusted and was bought to tears. What more can I say. A family is grieving and we get mocked and shouted at. PLEASE DONT USE THIS COMPANY. THEY ARE ROBBING PEOPLE BLIND

Although I ordered two days before delivery, they were not delivered until a day after I requested, and three calls to Just flowers