JustFlowers

I found your constant jumping in asking if I needed help extremely annoying! Even when I replied let me alone, go away, No!!!!!, they weren't reading it or they don't understand english

Ordering online was smooth and trouble-free. I reserve my opinion on the actual product ordered until I get word from the person I sent it to. Thank You!

I have ordered several times previously and have been happy with most orders, last one was missing the balloon so I didn't bother adding one this time. Thanks

My only complaint is that the email containing your special order listed a $50 minimum purchase as a footnote to get the full $10 discount - easy to miss.

good! Because the delivery location was too remote we were compensated with an extra lovely shipped delivery of more roses than we had originally ordered! Recipient was delighted!

I ordered my mother a beautiful arrangement for her birthday... so I thought. Not only did the florist call and ask my mother if she was home to get flowers delivered to her, which I specified on the notes to leave them on her porch if she did not answer the door, they looked nothing like the photograph. The photograph showed a beautiful, full and colorful arrangement, what I received was everything but. Most of the flowers were white with the occasional yellow or purple thrown in, and 1, only 1, pink carnation. The flowers were also no where close to the count the pictured showed. THe picture showed the flowers almost overflowing out of the basket, they did not even reach the sides on mine. Also my basket was painted terribly and broken. I called and complained. They wanted pictures as proof, which I provided within 10 minutes of the phone call. Today I received an email stating that they fulfilled their promise on the order and offered me $7.50 off my next order. Why would I ever buy from them again when they messed up my very first order and refuse to fix it. I am not asking for a refund per say, even though I feel one is in order, but they could at least send me a correct one.

very difficult to edit items in cart/delivery date--really sucky to have to go through all this three times just b/c I clicked wrong delivery date once.

Always reliable. Beautiful arrangements and gifts.
Have used Just Flowers, Marquette several times and always had great service, which is important when you live in UK.

The site and service are great. I do get annoyed with the odd ads that pop up all the time but I feel sure these are not your fault as most are from other flower vendors.

This has been extremely easy to order; just hoping the delivery goes as smoothly! THE FLOWERS WERE NOT DELIVERED ON TIME. After I called the second time, I was told they had too many deliveries on that day. Having been told they WOULD be delivered on the date requested, to have them show up THREE days later was not acceptable.

This is the first time I have purchased from you . As long as she receives what was ordered, I would use you again. Great site, easy to navigate, the flowers look beautiful.

Your handling fees and shipping fees are ridiculous when I know that the flowers and vase could be done by me for less expense. You are binding the out of town customers.

I saw online where there was an offer to save up to $20 on my order. However, it did not appear to be the case. I used the LOVE2 code at checkout and received $7 off.

Hi thank you for delivering my hugs and kisses bouquet order for my sister recovering from surgery. They were delivered on time and in good condition.

I wanted to change the delivery date to 12/23, but couldn't without deleting so I left it as 12/24. We will have a problem if it doesn't get there in time.

Ordered two Christmas centerpieces. Per pictures from the folks that received them totally different from what I had ordered and pathetic looking. Shame on me for not reading the previous reviews.

Your website acctually needs a lot of improvement. It needs to look beautiful, to begin with. Your are selling a beautiful thing but why isn't your website that way?
Also, when one add the flowers to the cart and start placing the order, why can't the person ahev a look at the pictures of the add ons like chocos, teddys, balloons etc? You are only giving the option to add an add on to the cart but you are not showing the pictures.
Moreover, you have a special flower basket to offer to the customers, but unfortunately, you dont have any pictures of that special flower basket, you should have.
and then there should be multiple pictures for each product you are selling.
These are some of the very basic things i felt today, there is a lot more to improve. In case you want more explanation, we can sit and talk no worries. I'd love to help.

Never use Just flowers.com. I was assured that flowers would be delivered for my Mother's funeral. They never arrived and I was never notified until I called them. At that point I was informed that they would not make it to the funeral. I was very upset with this company and told them to make sure and cancel my order and not to charge my Card. Guess what my card has been charged. I called the company and tried to get customer service which left me on hold and then said because of long wait times try again later. Hung up on me. Next I called the ordering line, I got someone. Told this person that I wanted to speak to a manager and after some hesitation given a number to call. Guess what, the number was busy. I was unable to get through or leave a message. Please don't let this happen to you. Terrible rating for just flowers.com Not customer friendly, Not reliable and quick to charge your card, but slow to refund. I have been told it may take 10 days when I spoke to the ordering salesman that so hesitantly gave me the manager number. I just wanted to share my experience with the world. Do not put your trust in Just flowers.

They are not straightforward, my flowers never got delivered and I was never refunded. I tried to contact them, they responded once with a lie and never followed up

I placed 2 flower orders weeks before mother's day that were going to the same address... Not cheap orders either... One for my mother and one for my sister... they were both were to be delivered on Sunday. My mother's was delivered on Saturday missing the balloons I paid for and the other still never delivered and YOU CANNOT GET ANYONE FOR CUSTOMER SERVICE ON THE PHONE AND THEY DO NOT CALL BACK! At this point all I want is my money returned but no human will answer the phone and for over a hundred dollars for my mother's arrangement was pitiful! I would absolutely NOT recommend using this company... try another one if you do not want to be DISAPPOINTED!

just horrible, good luck contacting customer service. this is the epitomy of a horrible company. guaranteed delivery for valentines and then left high and dry.

They got my money but, no flowers, no response to phone calls, emails or online inquiry. Terrible company. Read the BBB reviews, Terrible customer ratings.

So what they do is take your money, promise delivery and then if you try to cancel when they don't meet the delivery requirement, they deliver late... even after canceling and then say they can't refund because the item was delivered.

DO NOT ORDER FROM THESE PEOPLE! I wasted $$$$ don't waste yours!

Great this time so far. Mother's Day was not good at all and I didn't get the follow up I requested. Have ordered from this site multiple times and that was the only bad experience.