JustFlowers

Thank You I am having the same issue. Ordered last Thursday, said they would be delivered on the Saturday before Mothers Day for my Mom. Sunday nothing. I received a email Sunday saying they could not be delivered & would be sent the next delivery day. So after getting the email i call, no answer goes to a voicemail, I leave a message & send them a email. Monday I get another email saying they could be delivered. So I call again, leave another message & send another email. Still no response. Wednesday comes still no delivery, So I call again leave yet another message and email, again nothing. So Now it this past Friday, I get another email saying the flowers can not be delivered. So now I'm angry, its been over a week. So I send another strongly worded email, letting them know I want a refund and that I will be reporting them to BBB & Attorney Generals Office, & that I will contact a Lawyer if I have to. So I get a email from them today saying the flowers were already delivered with no issues. But it is funny I got another email today saying the flowers again cannot not be deliver & I spoke with my Mom who has received nothing. So which is it were they delivered and can they not be deliver! I'm done with them. They are either going to refund my money or I am taking this to the next step in a lawsuit form.

I found it irritating that the salesperson I spoke with on the phone gave me such a hard sell and then called me back after I told her I would order online - not once but she called twice. UHG!

this is VERY IMPORTANT - TAKE EXTRA CARE TKS
I did not see the order myself but was told it was lovely.... however not really please that I was charges in US funds as it was ordered in Canada and delivered in Canada

It would be helpful to move the coupon code entry space up above the cc/PayPal buttons. Once you hit the PayPal option, you aren't returned to that page.

Missleading promotion.....$10 off? Sunny was the promotion code. Only got $5 off. Ordered anyway as they last time I ordered from you the flowers were beautiful. Just sayin....

I ordered flowers for next day delivery at Just Flowers for my sister who was giving birth at the hospital. The flowers were going to be delivered between 9AM and 6PM per the promise but they never delivered the flowers, neither did they contact me to inform me of this. I called several times to advise that my sister did not receive the flowers. They advised they made an honest mistake by not delivering the flowers.

I asked for a refund since my sister was leaving the hospital the following morning. They advised they could not refund as they attempted delivery. They offered a $7 discount. When I asked who they contacted when attempting delivery as I was the one who called them to inquire about why the flowers were not delivered, they said they do not contact patient at hospital so they contacted no one. When I made a complaint to ask that they refund me. A few weeks later, they replied " the flowers were delivered so you will not get the service for free"

I was so shocked to realize at that point that the company was a scam. They kept my money (about $75) when the flowers were never delivered.
If you want to save yourself some aggravation, do not attempt to purchase from Just Flowers as it is a scam based on my experience with them.

I ORDERED FLOWERS ON MOTHER DAY THEY STILL HAVENT COME, I HAVE CALLED 100 TIMES AND ALSO EMAILED THEM NOTHING BACK AND NEVER GAVE ME A CONFOMATION NUMBER OR EMAIL I WANT MY MONEY REFUNDED ASAP MY NAME IS PASQUALE RAPONE *******968 I WOILD LIKE SOMEONE TO GIVE ME A CALL ASAP.

Just Flowers is my go to site whenever I have to send flowers for a special occasion! I have used Just Flowers several times, and I'm always very satisfied with the arrangements!

I was looking for a special flower arrangement that I had ordered from you before but couldn't find it. But your online agent was so helpful in locating it for me, which I appreciate so much.

I was literally told that not only do they not have the style of flowers I ordered, but that the only thing I can have is " pink gerbers, carnations, and other fall colored flowers in a clear vase." So I literally have NO IDEA what I am paying for AND I can't even choose a different arrangement from the site. Oh and they are going to refund me $15. I have no choice but to send flowers I'm not interested in due to the time constraint. I asked if I could find out exactly what flowers are available and they couldn't tell me and wouldn't contact the florist to get the specifics. That is insane. I just wanted to send my sister flowers that she would like after her surgery and now they won't even be her style. So so so upset.

Update: I received a muffled voicemail from a man named Richie and I literally could not hear a word he said. Like It sounded like there was a fan directly next to the phone? Impossible to even hear the call back number! I am so baffled by this entire unprofessional situation. Flowers are an emotional gift and this has been handled so carelessly.

I ordered flowers for an aunt that's now in a Nursing home. They were to be delivered on June 7th 2021. They emailed me and said the flowers I ordered weren't available and would I ok a change. Reluctantly I said Ok by reading their Guaranty they say the would offer a reduced price which they did not. Also instead of delivering the flowers as agreed on they delivered thgem on the 8th not the 7th... Then they emailed me and and said they wanted to charge me a delivery charge. I said they must be crazy. They continue to harass me with emails. They said they could not reach me but I answered thgen each and every time they emailed me. So I ask, what the f__k? Work with me or leave me alone...

Flowers were delivered in a timely manner. We appreciate this and will definitely use Just Flowers again.

I placed an order from you for a delivery in Hawaii a few years ago and I was very satisfied with the quality and service provided then therefore I came back for this occasion.

So far is user friendly and not that complicated since my order is for overseas. I was worried it will be more complicated since I have to order the flowers and deliver to Itzehoe, Germany.

It was quick and easy to order but when the flowers came I was so embarrassed. They looked so bad and so thin. Wasn't worth half of the money I paid. Would not order again.

I wish you had a better selection of mylar balloons. I wanted a butterfly in spring colors. If you have such a thing, I would like to add to my order. Thx

I ordered a funeral arrangement from this company and the arrangement was delivered to the funeral home by the floral shop. They put it in the wrong room even though the card had the person's name on it and I never seen the floral arrangement I called the company they claimed it was sent. I explained that it was not there and evidently it was put in the wrong viewing room and took to the wrong funeral because of that I expect a complete refund. I paid $179 for this arrangement and I felt like I should have my money back if it was not delivered to the right person. I've talked to their service representative supervisor Emily and I have just gotten the runaround. I got a call that was left on my voicemail that because it was delivered to the funeral home it was not their fault it was not put in the right viewing room and they do not want to do anything to help me or reimburse me. At this time I am getting with my bank to get a reimbursement. Do not order from them they do not guarantee anything if I could give this review a zero I would.

I was told it would be there Christmas Eve and I even questioned 'are you sure'. 'Yes it will be there'. I came the afternoon of the 26th. Did even make an attempt to get it to them in the morning.

just didn't see where to put the code....because when I decide to go with PayPal it went to the next page and I hadn't scrolled down to see it....but the online help was great.

Always a great service. These were for my sister over in Tenn. They were beautiful and she was thrilled....have used you in the past and love your service. Will use you in the future.

Ordered a bouquet from MN to CA trusting the process for same day delivery. Everything turned out to perfection! Thank you!

I was stressed because i had another flower company tell me they could deliver and then half way through the day said the couldn't. The customer service here said they could

The website is somewhat not user friendly. And it's a bit too glitchy with animation. Would be nice to have the website look more professional and user friendly.

My order was for The Boice Family, but it would not let me put in going to a specific family name. I had to put in a persons name. Didn't care for that.